American Consumer Opinion
Decision Analyst, Inc.604 Ave H East
Arlington, TX 76011
United States
tel: 1-800-262-5974
aparks@acop.com
Click here to visit their website

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Overall Company Rating: 65.6%
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| Survey Company: | |
| Overall experience with this Survey Company: | 61.7% |
| Would you recommend this company to friends and family? | 50.0% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 80.0% |
| Have you signed up to take surveys with this company? | 100.0% said yes |
| Did you receive an email confirming your intention to take surveys? | 100.0% said yes |
| Were you misled in any way when signing up? | 16.7% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 83.3% |
| Rate the ease of finding Company information: | 81.7% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 64.4% |
| Rate the quality of Customer Support responses to your questions: | 60.0% |
| Rate the timeliness of Customer Services responses to your questions: | 68.9% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 63.3% |
| Rate the time it takes to receive your incentive: | 51.7% |
| Have you always received the incentives you had earned? | 66.7% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 3 |
| Is taking their surveys an easy and enjoyable experience? | 91.7% said yes |
| Rate the quality of surveys you receive: | 78.3% |
| Rate in general how well this company's surveys work: | 63.3% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 91.7% said yes |
| Do you feel that your personal details are kept private with the company? | 83.3% said yes |
| Rate how you feel your opinions matter to this company: | 60.0% |
User Reviews
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Payouts
by John, Apr 16 '13 Requested a payout and received an email saying it would take 1-3 weeks. After 3 weeks no payout. Sent email asking why no payout and received this:
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Not good
by dave , Mar 29 '13 For lack of better words but straight to the point,THEY SUCK.I have been a member of their panel since 2008.Never got many surveys and only cashed out once for $13.82 in all that time.My wife whom is 13 years younger than me,I'm 58 just signed up with their site and then a month later i could no longer log into my account which i had a few points in and their response is that i either violated their rules or had a different email address.I had or did neither.I told them i wanted concrete answers in which their reply was it looks like someone in your household has the same home address,i did not see that in the rules.Most panels told my wife that only one per household was allowed.They let her earn points and then ousted me.I told them that i would go to the survey police with this as I've been with them since 08 and they didn't respond back so i believe they just didn't care.I also believe that they are discriminatory. |
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rude company
by michael, Mar 27 '13 i was with them for a week. they only sent me one survey, which i answered honestly and thoughtfully. i logged in today to find that my account was deleted with no explanation of any kind. this is a VERY rude company! stay away. |
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Good Quality and Low Volume
by Dennis, Jan 17 '13 They have good surveys and decent rewards. They also pay something if you do not qualify and they do the qualification part quickly in the beginning. They do not send many surveys, that is their one weak point. |
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Not impressed
by Asher, Jan 08 '13 Howdy
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Good Site
by michelle, Dec 26 '12 I like ACOP. Don't get many surveys but the ones i do get are interesting and you can cash out fast. They also have good "at-home" studies that are interesting. Thumbs up for me |
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miss it
by Bernard, Dec 22 '12 I have belonged to acop for a long time (years). It was always one of my favorites...paid well. I haven't received a survey in at least six months. It could be a demographics thing since I just turned 65 but I am surprised that I haven't even heard from them. |
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Kicked out
by Jade, Dec 18 '12 So, I joined 2 months ago. Have yet to get more than a couple screeners. This morning, I got an email to tell me that I have been removed from the panel, either for inactivity or for violating their rules and regulations. I did the last survey on my husband's laptop at home I believe, but I didn't violate their rules.
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"""JOIN - JOIN - JOIN"""
by CAROL, Dec 10 '12 THEY R GREAT..
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Decent Survey Company
by Virginia, Oct 29 '12 I've been with ACOP for a couple of years now and I've cashed out with them 5 or 6 times now. They don't send out a huge amount of surveys, but the incentive is usually decent. The average surveys are 4-5$ but I have gotten ones up to $25 before. When ever I've cashed out I've always gotten a check within 2 weeks, sometimes sooner. Overall a good company, you just have to be patient and stick with it! |
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You have to stick with them
by LNatasha, Oct 23 '12 I have been a member for at lest 7 months, and still have yet to cash out for $10. |
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Not the best, but still a good company.
by Lisa, May 19 '12 I don't hear from them very often, but they are legit and they do pay. They even sent me out to do a "survey" of some new cars one time and sent me home with a check for $150. |
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No Problem
by lc, Apr 12 '12 ACOP is a great survey company. I qualify at 95% of the time to participate in their surveys. Points are credited in a timely manner. Payments are made in an excellent manner. Since they began using PayPal, payments are quicker. I give ACOP a 100% rating. |
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I give up
by Nadine, Feb 21 '12 member for 6 months and account balance still says $0.00.
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Finally, a fair survey site
by Joshua, Jan 14 '12 American Consumer Opinion Panel is one of the easiest sites I have ever had to deal with. I have been doing surveys for only about 2 months or so and I have made $27, $15 of that coming from trying out a product. That $27 came from just four surveys that I have done: $3 survey, $4 survey, $5 survey, and a $15 survey. The key is when you are doing the screener to see if you qualify, if you actually do qualify for the survey, you will most likely be invited to it right after the screener and it will be just one survey put together, the screener and the survey itself. You just have to understand how they are set up, and I highly recommend them to anyone that needs a simple and reliable company to work with. |
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Joined two months ago and received 1 survey
by Kevin, Nov 17 '11 Is this a good company? Do they pay and well? I cannot provide any guidance as I have only received 1 survey since I joined.
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Severely Member Hostile Company
by Cathy, Jun 28 '11 I had the same experience as the last three posters. Moreover I was due $15 for a home test, a test of a very personal type of product. I put aside my routines for weeks, filled out paperwork and mailed it back in a timely fashion. I did not ask to re-enroll, merely to be remunerated for my diligence in regard to this sensitive home test. No dice. I kept asking them to explain why they'd poofed me and finally they accused me of submitting inaccuracies! Untrue. The irony is, the only person you'll hear from is the fictional "Anne Parks, V.P." Imagine--serious customer service issues and who responds to you? An imposter! And they have issues about "accuracy"!? I understand why a survey company sends out invitations over a fake name, but not why they hide behind that name when the going gets tough. If that curt, insenstive person is a VP, I'm Joe Biden. I was going to pursue this with the BBB but for the sake of peace, I'll sacrifice the $15 and share here. |
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half fast and lousy
by georgeq, Apr 25 '11 i had been a happy member for several years and when logging in one time, i received a screen "your email can not be found in our data base" message
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Scam
by Elena, Apr 11 '11 They deleted my account right when I had enough money to check out. What a waste of time. |
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Liars
by Gene, Mar 22 '11 This company is nothing but a pack of liars. I went to the website to update my info and couldn't log in. I emailed them and they said I was removed because I had 2 email addys. I have only had 1 email address in my life and still have it. If it had been a decent company I would have disputed this but you are lucky to make 10-15 dollars a year with them and it takes forever to get paid. They are not Worth spit so I said good riddance. |
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How do you rate what you've never seen?
by J, Aug 21 '10 Joined this and quit after a couple months after being screened out of the 3 or 4 surveys I did receive. It would bounce me after 1 or 2 questions so obviously they don't need my demographic. Better stuff out there. |
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No surveys
by Mark, Jun 11 '10 I've been with this company since January 2009 and have only received 1 survey. However, you need $10 to cash out, so I will never see the $4 I earned a year and a half ago. They send you 2 or 3 "screeners" each much, but those don't pay. What a rip off. |
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A VERY GOOD SURVEY SITE!
by jenna, Apr 21 '10 Surveys don't come often, but you can always count on generous incentives, and speedy payment delivered to your mailbox. This is a no hassle, decent survey site. I just wish the surveys were more frequent! |
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Would I recommend? No
by Kristen, Apr 01 '10 I joined this panel years ago. The total number of surveys I qualified for last year was 2, yes 2. Last April and August. Oh they sent multiple "screeners" but they never sent any actual surveys. On the plus side, I had $8 from those 2 surveys I did, and they sent a check when I asked about it. |
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One of the Good Ones!
by Jeff, Mar 11 '10 I only end up taking a survey from them once or twice a month, but the incentives are really good. This company is authentic and they won't try to cheat you like so many other survey companies out there. American Consumer Opinion is one of the good ones! A+ |
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Recommended
by Marilyn, Mar 05 '10 I like this company. They have been fair and I have received payment within a very reasonable time frame. One of the best ones. |
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Happy!
by Brandon, Feb 06 '10 Things seem to have picked up a bit!!! -- Lately, they've been sending lots of surveys and I've been making money. They are quick to credit my account, and they've always been quick to pay! |
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Not Many Surveys, but they are Legit, so It's worth it.
by Milo, Feb 03 '10 This company doesn't send many surveys. I only get 2 or 3 per month at best. HOWEVER, THEY ARE LEGIT AND FAIR! They will pay you within a couple weeks of cashing out. Therefore, they are OK in my book. And as far as I know, they do not partner with OTX - (survey exchange,) which is a credit in itself! AMERICAN CONSUMER OPINION -- THANK YOU FOR BEING LEGIT! |
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Not a money maker
by Tami, Jan 18 '10 I actually like ACO because I have never had a problem getting paid when I completed a compensable survey. There are numerous screeners, but they are fairly short. The surveys are good in content. I never feel like I have wasted my time. My only complaint is their supposed monthly drawing from screeners - no where on the web site does it say that anyone was selected. Makes me wonder if they monthly drawing really exists. |
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I think I'm done wtih this one
by Beth, Nov 29 '09 I joined almost three months ago and I have yet to get anything from them. I did get one and my computer kicked me out of it. I haven't heard much from them since, and I have no surveys coming in. I think it's time to cut myself loose from them. |
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Wait and wait and wait
by Jim, Oct 06 '09 Was amember for some time with this group. Surveys are few and far between. If your not in a rush then it's for you. Long time to reach cash out. |
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No surveys, just screeners
by debra, Oct 01 '09 I was a member for almost 2 Years. I never got a single survey. They send screeners they want you to fill out, for free.They say it is for a up and coming survey. Yeah right. Their screener are just mini surveys with no compensation. Just a sneaking way of getting info. for free. |
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tired of wasting my time
by Alicia, Sep 29 '09 three months and only received 2 screeners, and obviously no incentive for those. that's it, i'm done with acop |
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Not bad...except for...
by Robert, Sep 16 '09 Generally a very good company. Not many surveys, but worth being signed up for. Their incentives are reasonable for the survey length. This is how survey companies should do business...you get some and they get some. My only issue is with that one "screener" they send out pretending it is leading to a real survey, but it is actually the survey itself. The one where they want to know every product you have bought in the past three months, how much you paid, where you shopped and bought...give me a break. Skip that one (it is the one where they DO NOT mention any incentive... otherwise very good site. |
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May have been lucky.
by Carlos, Sep 13 '09 I have been with this site for about two months. I have received three surveys. One was for 8 dollars and took me about 20 minutes. One was for 3.50 wich took me about 10 mins. The real paying survey was 30 dollars and it took me about 1 hour to complete. They dont send many surveys but im still happy |
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Too few surveys
by Emily, Sep 07 '09 Very few surveys from this site. Not to get rich from this site, that's for sure. Too long between surveys. Not worth the time to wait to accumulate enough to cash out. |
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Hardly ever get survey invites
by Stephanie, Sep 06 '09 Not impressed with this site. I've been a member for over a year and have probably only gotten five surveys (which I don't think I even qualified for). Waste of time, in my opinion. I guess you have to fit a certain demographic in order to get their surveys, which I guess I don't. |
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A Supplement Site
by Michael, Sep 03 '09 Good site, but survey invitations can be sparse Would recommend this site as only a supplement to your other registrations. The site does pay cash and pays promptly when you cash out. Key to increasing cash invitations...participate in all screening surveys. |
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biggest waste of time ever
by Stephanie, Aug 22 '09 I joined this site 5 months ago and have received a total of 2 surveys. I earned $5 for one and no, I never received my payment. This has been the worst site I've ever joined. If you enjoy getting a few surveys a year and making a few bucks they either dont pay or don't respond to when u have a question.. enjoy. They're one of those sites that you ask a very specific question and they send you an automated scripted response that answers nothing that you asked. |
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NO REPLY
by Melinda, Aug 10 '09 I haven't had a problem in the past but now I can't log into my account. Anne Parks informed me that I don't exist even though I have received checks in the mail from them.She said SOMEONE must have deleted my account but I am the only person who uses my email address.I was told to open a new account using another email address and that COMCAST is the problem.But I will lose anything I may have in my account. I tried that and It tells me I will receive an email to complete the registration. But It never comes. I had this same problem before but it was corrected.I have not received a reply to my complaint. |
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Sorry I joined.
by Albert, Aug 03 '09 When I first joined ACOP I received two surveys for $4 each completed them and got paid rather quickly. I thought it was a sign of good things to come. Since then it has been nothing but endless screeners. Finally, after a year of this I asked them to remove me from their list. |
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I get the emails
by Juillet, Jul 23 '09 So far I do get emails from this company. I have completed many survey. For those that have not received these emails, you will need to add them to your address book to prevent the company emails gong to spam. This is stated when you sign up. |
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Hmmmm
by Doug, Jul 17 '09 I've been registered over a year and zero surveys.I would say it's a waste of time but I haven't actually wasted any time. A plus for thoughtfulness to ACOP! |
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Legit, but hardly any survbeys!
by Jeffrey, Jun 30 '09 The incentives here are pretty good, and they are very quick to send out your money once you request it. However, they seem to be very slow. I hardly ever get any survey offers. I'm lucky to get one / month. If things pick up, and they can offer more surveys, this will be a perfect company! |
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Still waiting for my first survey
by brian , Jun 08 '09 Havent been invited to a single survey, contacted customer support and reply was a cover all form letter that explained nothing. ACOP appears to be a real site, but no surveys to back it up. |
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Never get any surveys
by Michael, May 27 '09 I have literally not gotten any surveys from them. I have all my profile information filled out. Not worth my time at all. |
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OK
by Brenda, May 06 '09 Barely any surveys lately? Not bad otherwise. |
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Good Survey Site
by Kevin, Apr 27 '09 This is a good survey site. I only qualify and complete 2 surveys a month, but they pay a minimum of $4 per survey. Once again, a minimum and it could be more. When I cash out, I receive my checks within 2 weeks. Also, the biggest payout I ever got was for $160 for my participation in a focus group. When they send screeners, panel members should always complete the screeners. That is how they pick panel members for upcoming surveys and focus groups. I've had no problem with them. They also answer their phones. |
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You don't get many surveys
by jay, Apr 20 '09 Although the survey incentives themselves are pretty good-you get cash usu ~ $4, but in an av. yr, let's say you'll get 3-5 survey offers. And maj. of those you won't qualify for and entered into a sweeps instead. Also, they're not very transparent. You can't tell when you took a survey that was accepted, there's no running tally of $ that's coming to you and the website itself is very barren and ominous (hence why I gave legitimacy a low rating). |
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No points earned
by Deb, Apr 14 '09 Like Ronald & Monet, I'm really disappointed with ACO. I joined 5 months ago and have only received 2 surveys invitations -- and didn't qualify for either.
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Still waiting for a Survey
by Monet, Apr 14 '09 Nothing from them, and I've been with them for 2-3 months. :(
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I must need HELP!
by Ronald, Apr 13 '09 I have been a member since December 2008 and have not earn any points, money or incentives to date. What am I doing wrong . . . would appreciate any suggestions. Thank you, Ronald |
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great but not so many surveys
by Peter, Mar 01 '09 The surveys and the pay per surveys are among the best. However, the frequency is rather low (up to 2/month on average). But in general good to do surveys for. |
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Average Site
by jeffrey, Feb 04 '09 You will receive payment in mail after done with the survey as promised, but take a while for the check to reach you. Not many survey from them, several months only got one survey. |
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I guess they don't like some people
by Brian, Jan 10 '09 I'm among the many here that have joined and never received a survey from this site. I guess they just don't like some of us. |
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Ny Number One Survey Company!
by Jim, Dec 18 '08 ACOP has long been my favorite survey site. I so not understand what all the people are saying about little or no surveys. I get on average 3 to 4 surveys a month. On occasion they have sent out screeners to see if you qualify for an upcoming survey. These are always very short. I would recommend this company to anyone. Pay is money in the bank. |
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Surveys please!
by jamie, Dec 04 '08 I havent gotten a survey opportunity from them in 6 months. |
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They Have my AAA+++ Rating
by Sherri, Nov 07 '08 I "LOVE" ACO!!! I have tested more products and kept than I could have ever imagined. Everything from TV dinners, 8lb bags of charcoal, laundry detergent, facial and hair products, to 18lb bags of dog food, potato chips and more. I might only get the free stuff once a month or so but it always seems to be when I need it the most. |
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No Thanks To This One
by Marzetta, Oct 05 '08 I got about 6 surveys in 6 months they did pay on time but its very hard to qualify for them and the screeners they have don't really tell you much the payouts they offer are not that great at all mostly 4 bucks not one of my favorites |
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not many surveys
by Lakisha, Sep 11 '08 I agree that they're worth it, even if they only send out 2.9 surveys a year. I usually get asked to try products from them, so it's totally worth it. |
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True you don't get many surveys but.......................
by Robert, Sep 08 '08 you do get paid for taking them, the check is always in the mail no matter what the amount, & it sets a standard which should be followed by many other survey panels. BRAVO, ACO! |
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dont join
by jake, Aug 19 '08 they give you like 3 surveys A YEAR |
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good one
by Michael, Jul 31 '08 not many serveys but pay fast and good |
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What No Surveys?
by Nikki, Jul 30 '08 I've been with this website for at least four years and I rarely ever get a survey? I've gotten probably no more than four over the four years. Though I have gotten emails from the company they're never for surveys. |
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Checks keep coming.
by Ron, Jul 15 '08 Unlike other sites that take forever to pay you, this site pays out within three weeks with cash, not points.
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This one worth your time
by MJ, Jul 04 '08 This is a good one to join. They pay quickly and there surveys are easy to qualify for. Most of em are for only $4 to $10 but so what ..... You cant make living taking surveys. I highly recommend them |
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pays but infrequent surveys
by carole, Jul 04 '08 this company pays promptly but I do not get many surveys from them and often do not qualify |
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JOIN & GET PAID
by MARINA, Jun 20 '08 I GOT PAID SEVERAL TIMES AND THE SURVEY DONT TAKE MUCH OF YOUR TIME. |
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1 Survey
by Jodi, May 21 '08 I have done 1 Survey for this group since I signed up about 2 years ago. They keep sending me emails with screeners and no surveys or products tests or anything. Who do they think they are CINT, ie, Survey Exchange, OTX? |
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Waste of time
by P, Mar 10 '08 I was a member for four months, I always took a ton of screener surveys but was never given a survey, and of course there isn't even a small incentive to those. |
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American Consumer Opinion is one of the best ones!
by Kimberley, Mar 05 '08 I hardly qualify for any surveys because I'm not the right ethnicity but I usually qualify for these. Take the survey and then get a check in the mail! It's super easy. |
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Yes to This
by Joseph, Feb 05 '08 1-2 surveys per month. There are short screeners to qualify. If you do, the incetives are good for the amount of time to complete the survey. Expect payment in about 4 weeks. American Consumer Opinion is like clockwork. |
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Definitly MUST JOIN
by Bryan, Jan 24 '08 THEY ARE AWESOME! NO Spam or anything, get paid by check for every survey within a week or two! {:>) |
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great company
by Linda, Oct 27 '07 I find their surveys really interesting and their pay incentives are good. I dont get many surveys but I usually qualify when I get them. I recommend american consumer opinion! |
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must join
by Dan, Sep 13 '07 This is a must join site, you get paid well for doing their surveys, there just isn't that many of them.
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Ranked 12 times in the last 365 days.

