American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 United States
Tel: 1-800-262-5974  Contact: aparks@acop.com
Operated by: Decision Analyst, Inc

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Overall User Rating

151 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxTango gift cards
Green checkboxCash paid via check
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Redemption Info
Minimum of 1000 points ($10) required to request reward.

American Consumer Opinion General Information

American Consumer Opinion

Survey Types: Online surveys, not usually more than 10 minutes long. Product testing opportunities are also available.

Most surveys award 100+ points, and even survey screeners are worth between 10-50 points.

Since 1997, Decision Analyst has operated the American Consumer Opinion online survey panel. The panel currently has over 6 million members across 150 countries. Decision Analyst is a member of the BBB and holds memberships towards many prestigious marketing associations.

Eligibility: Residents of Worldwide, 14+.

"American Consumer Opinion"
Friday, January 23, 2015 by joann

American Consumer Opinion is another survey company that i have been with for years and received incentives in the past

"ACOP deleted my account with $100 balance"
Thursday, January 22, 2015 by Jean

Without explanation, American Consumer Opinion deleted my user account which had an $100 plus balance just before Christmas when I had planned to cash out. Consequently I'm no longer able to log in the account and request a payment. When I attempt reset the password, the system informs me that I don't have a user account: "That e-mail address doesn't have an associated user account. Are you sure you've registered?". However, if I attempt to re-register, I get a message confirming that I am still a member: "The email address *****@yahoo.com is already a registered panel member." Although I had actively participated in their surveys for many years, Vice President Ann Parks failed to respond to two email requests to restore the account and its balance. I just reported this incident to the Fort Worth BBB.

"No Check"
Monday, January 19, 2015 by John

I have sent e-mails regarding my check which I put in for back on October 11th. Sometimes they have ignored me. The last message I sent was answered via Email claiming the check was mailed Jan.9th. I called them in Texas spoke to a nice lady who also claimed it was sent on Jan.9th. She said they tell people to allow 1-2 weeks. You got to be kidding from Texas to California. You guessed it, it is now Jan.18th and still no check just like so many others. They should be ashamed of operating a business in this manner and if I do not get paid I too will report them to a higher authority.

Thursday, January 15, 2015 by Gail

It has been since late November since I have redeemed my points and I still haven't received them too long for me since most survey sites take minutes or days I am NOT happy

"Horrible Payment/Accounting Practices"
Tuesday, January 13, 2015 by Carol

I've been with this company for two years now, and suddenly have been having problems getting paid. Last year at the end of the year they blamed it on "a system error" and this year there's been no excuse, just promises to pay. 8 weeks after cashing out, I'm still waiting on a check for $49.55.

Every time I email them to ask where we are in the process, I get a form email back saying they'll request for a check to be cut from the accounting department. Eight weeks -- for less than $50?

My next step, especially after reading the other reviews from people who haven't been paid, will be to file a consumer complaint with the Texas Office of the Attorney General. This is just a bad way to do business, and I will also be closing my account with this company.

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