American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 United States
Tel: 1-800-262-5974  Contact: aparks@acop.com
Operated by: Decision Analyst, Inc

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Overall User Rating

163 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxTango gift cards
Green checkboxCash paid via check
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Redemption Info
Minimum of 1000 points ($10) required to request reward.

American Consumer Opinion General Information

American Consumer Opinion

Survey Types: Online surveys, not usually more than 10 minutes long. Product testing opportunities are also available.

Most surveys award 100+ points, and even survey screeners are worth between 10-50 points.

Since 1997, Decision Analyst has operated the American Consumer Opinion online survey panel. The panel currently has over 6 million members across 150 countries. Decision Analyst is a member of the BBB and holds memberships towards many prestigious marketing associations.

Eligibility: Residents of Worldwide, 14+.

"Just Awful!"
Thursday, April 16, 2015 by Barry

My points are still 'pending' after over 3 months. They do not even respond to my requests for an answer. TOTAL waste of time! I have deleted my account.

"Poor payment delivery"
Thursday, April 09, 2015 by Fred

I've been waiting for 7 weeks for a payout. I asked them at 6 weeks when I would get paid they said 6-8 weeks. It is now 7 weeks and just got a message telling me 6-8 weeks. Anyone that said they got paid in 2 weeks is either lying or having pipe dreams.

"5 months to get payment"
Saturday, March 28, 2015 by julie

was a member since 2011,never had a problem until this year. Took 5 Months for paypal payment to show up,and 3 scripted answers from their customer service. Deleted account after payment was received ,2 months later still getting emails for surveys..deserves no stars but site makes you put something

Tuesday, March 24, 2015 by Ella


I find it strange that one recent review on March 20th says that they got their check within 2 weeks of cashing out, when apparently nobody else has, including me.

It took 2 months for them to approve my last survey for 90 points, and then I had to wait nearly another 2 months for the check.

What I don't understand is why I can't get paypal. Last time I cashed out it said I would have to get a check because of some paypal verification, but next time I would be able to, but that did not happen.

The March 20th review also says you can get your points up quite quickly, but they state they had been a member for a year, and was only cashing out for a little over $10 after 1 year. That does not sound quickly to me.

"Have not had any issues; this has been a decent survey panel for me."
Friday, March 20, 2015 by Rosie

I joined American Consumer Opinion about a year ago. I get about two to five surveys per month on average, and even when I don't qualify, my account is usually credited anywhere from 5 to 25 points for my time. Sometimes they also send "screeners", which are very short surveys that are used to determine whether you qualify for the full survey, and I've gotten up to 50 points just for these, even if I'm not qualified for the survey. Basically, ACO is a survey panel that pays you for your time, even if you are disqualified, which is refreshing. Survey takers need 1000 points to request payment, and this can be reached quite easily even without qualifying for many surveys over the course of a year.

I requested payment from them in late January for the 1025 points ($10.25) I had acquired over the last year. After waiting about a week, I checked Survey Police and was taken aback by all of the negative reviews. I basically wrote off ACO and figured I wouldn't receive my payment, and stopped taking surveys from them in the meantime. My plan was to wait until about 6 to 8 weeks after requesting payment, contact customer service, raise a stink, and depending on their answer, review them here and delete my account.

About a week after checking this website, in early February (two weeks after requesting a check), I received my payment for $10.25. I was pleasantly surprised and immediately started taking their surveys again. Long story short, I have not had a negative experience at all with ACO despite the numerous claims to the contrary from the other reviews here.

In summary, if you are looking to join a panel that will take up minimal time (surveys are usually short) and will pay you just to see if you qualify, I would recommend ACO. $10.25 over the course of a year is low, yes, but my time spent on surveys in that time was also low; so much so that when I could request payout, I was a little surprised I had reached it already.

On a last note, I don't discount those reviews from people saying they haven't been paid or have been waiting awhile. I simply wanted to add my experience, because it has been good. Potential consumers have the right to know both good experiences and bad and make their decisions accordingly.

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