American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 United States
Tel: 1-800-262-5974  Contact: aparks@acop.com
Operated by: Decision Analyst, Inc

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Overall User Rating

136 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxTango gift cards
Green checkboxCash paid via check
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Redemption Info
Minimum of 1000 points ($10) required to request reward.

American Consumer Opinion General Information

American Consumer Opinion

Survey Types: Online surveys, not usually more than 10 minutes long. Product testing opportunities are also available.

Most surveys award 100+ points, and even survey screeners are worth between 10-50 points.

Since 1997, Decision Analyst has operated the American Consumer Opinion online survey panel. The panel currently has over 6 million members across 150 countries. Decision Analyst is a member of the BBB and holds memberships towards many prestigious marketing associations.

Eligibility: Residents of Worldwide, 14+.

Thursday, December 11, 2014 by mary

This company is very slow in responding and resolving issues.

"Where's the money?"
Sunday, December 07, 2014 by John

I've been waiting, and waiting and waiting since August of 2014 for my payment. Nothing, Nada, Zip, Zilch..... Numerous emails both by emailing and through the contact information on their site and not even a response back.
Is it time to write you off? Why are you still sending out surveys?
It's now almost a month since I was sent an email saying that the payment was being sent to the accounting department. NOTHING!


Thursday, December 04, 2014 by Fay

I thought this survey panel was good because I kept getting survey I qualified for, but I Cashed Out in September and still haven't gotten paid. Just like others who have reviewed this panel you get the usual excuse emails like problems in accounting and they have now fixed that and will send a cheque which never comes.

They have started sending me surveys again though, probably because I haven't asked for my payment again yet. After 3 emails I'm starting to wonder if they ever will send that elusive cheque. Be wary sure they send surveys, but you might never get the money.

"Don't waste your time"
Wednesday, December 03, 2014 by Laurie

ACOP might be OK if you are in the US but for me in Australia they have been terrible. For the first year or two they send nothing at all. Then at the end of 2013 they started sending a couple of invites a week. Great! Except they are the same SSI surveys I get elsewhere and they don't pay for anything except screen outs - the rest is not available for cash out. Contacting the help desk about it is a waste of time - four out of five they ignore you and the fifth is a cut-and-paste boilerplate explaining something completely irrelevant.

Update December 2014: they lie about payment for surveys. Four surveys today and none paid more than a third of what was promised.

"Slow Payment and Unresponsive"
Tuesday, December 02, 2014 by Lindee

I requested a payment over 8 weeks ago and still haven't been paid. Their email said I should be paid in 4-6 weeks. I sent two emails and both haven't been responded to. I stuck with this panel because the points add up really quickly, but what is the point if I never get paid? I can't wait to receive my payments so I can leave this panel.

They paid me immediately after I emailed them again but it took forever.

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