Buzzback
6 East 39th Street, 8th FloorNew York, NY 10016
United States
tel: 646-519-8010
support@buzzback.com
Click here to visit their website
View Active Complaints
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Overall Company Rating: 40.1%
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| Survey Company: | |
| Overall experience with this Survey Company: | 35.0% |
| Would you recommend this company to friends and family? | 12.5% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 62.5% |
| Have you signed up to take surveys with this company? | 100.0% said yes |
| Did you receive an email confirming your intention to take surveys? | 100.0% said yes |
| Were you misled in any way when signing up? | 37.5% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 42.5% |
| Rate the ease of finding Company information: | 35.0% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 42.9% |
| Rate the quality of Customer Support responses to your questions: | 37.1% |
| Rate the timeliness of Customer Services responses to your questions: | 62.9% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 55.0% |
| Rate the time it takes to receive your incentive: | 20.0% |
| Have you always received the incentives you had earned? | 25.0% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 3 |
| Is taking their surveys an easy and enjoyable experience? | 62.5% said yes |
| Rate the quality of surveys you receive: | 60.0% |
| Rate in general how well this company's surveys work: | 62.5% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 87.5% said yes |
| Do you feel that your personal details are kept private with the company? | 87.5% said yes |
| Rate how you feel your opinions matter to this company: | 52.5% |
User Reviews
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All indications bad
by Marty, Nov 13 '09 This doesn't seem to be a credible, honest, or straight-forward marketing company, just another scam in a sea of scams. There are plenty of warnings all over the WWW about this one; avoid like bubonic plague. |
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You'll Fight For Incentives
by Joseph, Oct 01 '09 I got my last $3 incentive after over 20 weeks of e-mail jousting, and only received it after a threat of reporting to the BBB. I am still fighting for $6 still owed to me from other surveys, and after I receive my incentives, I am gone. Avoid like the plague. |
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The just switched to PayPal
by Kevin, Aug 18 '09 They just switched to Paypal to pay their incentives. So they are making improvements. Their survey are still terrible and you will qualify for 1 in 20, but they now pay more promptly and 805 of the time. If you are willing to chance it, you will get about $3 - $5 USD per survey. |
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Change Opinion
by Albert, Jul 19 '09 I had vowed never to do surveys for this company ever again. I even sent them a very mean email regarding there taking so long to pay people. Well they since added paypal. I completed a survey received payment in 2 weeks via paypal. I couldn't believe it. I did another survey and again received payment with in couple of weeks. I now have renewed since of enjoyment for completing there surveys once again. |
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works for me
by Lysa, Jul 11 '09 I dont get a lot of surveys and their site is pretty lame, there is no way to check your survey history or payments due so you have to be on top of that yourself. I seem to get invites in lumps a few months apart. I do get paid via paypal fairly quickly and the surveys are well done. All the surveys I have gotten from then are for 3 dollars. |
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One of the worst sites ever
by Jennifer, Jul 06 '09 There surveys are way to long and if you ever get paid for completing them you have to wait forever. |
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over 5 months
by Justin, Jun 14 '09 I took a survey and completed it over 5 months ago and my reward is $5.00 dollars and I still have not recieved my payment. Poor company |
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They steal your money!
by Lisa, Feb 27 '09 12-13 weeks of waiting for your check? How about 26 weeks??? Yes, I've been waiting for my checks since August 2008. Contacted the site at least 10 times and everytime hear - "don't worry, you will receive it soon". If they hold money for so long - they must pay interest at least. What a scam!!! |
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Slow Pay & Did not pay full amount!
by Sheri, Feb 24 '09 After waiting the 10-12 wk requirement for my $5 for a Starbuck survey back in Nov. I sent them and email and then said it was on its way. Miracle it came one wk later. Short $2 They only paid me $3 for a $5 survey. Never again. Maybe Starbucks would like to know they are ripping peeps off. |
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not as good as they once were
by Billie , Jan 15 '09 I have been a member for years and never had a problem until this last survey I did which was done either the last part of nov. or very first of Dec. and I still have not received my incentive. I use to get a check from them within a couple weeks after completing the survey |
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they are confusing
by kevin, Dec 22 '08 they don't even really have an account for you to set up so you can't even really keep track of the surveys that you have taken. I think they are a bit shady too because they say that the incentives will be sent out within 4-6 weeks, but I took some surveys for them in August and it is now December and I never got anything from them. Luckily for me, I don't think that they owe me a whole lot, but it still seems a bit unprofessional. |
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Just because you say it's resolved doesnt make it so
by kim, Nov 04 '08 Had big problems getting my money.They said the check was in the mail,never came.Finally did get money from them but instead of a check they sent cash.I never did receive the checks but somehow was able to receive cash.Hmm..... something seems fishy to me.The only way to get your money from them is to hound them and I just get to tired to do this! |
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Good grief
by CM, Oct 30 '08 My experience is exactly as Jillians. They owe me a boatload of money. I've taken close to 10 surveys, one just this week, and they have yet to pay me.
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The slowest paytments ever
by Ian, Oct 15 '08 Buzzback is a legitamate survey company, it's just that they don't like to pay! In April I completed a fun survey for $10 that only took 40 mins. Unfortunately after 3 months I still hadn't recieved a check. After contacting them I was told my check was on it's way, but it still took a further 3 weeks to arrive.
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13 weeks!?
by Jillian, Oct 07 '08 I completed a survey for them in July. Was promised $3.00. Have never received it. When it had been over a month, I e-mailed and was told it took 8 weeks to receive check. After 8 weeks passed, I e-mailed again and was told 10 to 12 weeks. It is now week 13 and check yet. This was my first survey with them and I believe it will be my last. Very disappointing. |
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Prompt Payment
by kelli, Jul 16 '08 I don't receive very many surveys from them. However, they are prompt when it comes to payment; with me so far anyway. I usually get my check from them in 2 weeks or less. The surveys are not dreadfully long and are pretty easy to qualify for. I do believe they are an honest and legit company. I recommend. |
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Great Site For Me
by Tammy, Mar 14 '08 I get several surveys a month from Buzzback offering pretty good incentives, from $2 and I think the hightest I have been offered is $10.
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Ok survey site
by Joseph, Feb 04 '08 Buzzback partners with a rebate processsing check company to pay us. I've recieved 3 checks so far. the first 2 i had to contact buzzback for payment. you can expect payment about 3 months after the survey is completed. right now, i have 2 surveys worth $25.00 eventually on it's way. i hope that i don't have to contact them again for payment. The time to complete the surveys are fair, and the money is as well. |
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