Final straw today, I completed a £5 survey (wow, you don't get many of those at Ciao - it's usually 10p), then happened to look at My Survey Centre right after, and saw I had been given a Prize Draw Entry instead of Project Open status. Only coincidence that I looked there right away - how many times in the past have Ciao done this to me & I never noticed. Try to complain and there's no contact email or any way to get in touch with them.

This is company which is totally awful (India Division). First they dont provide you any email for assistance. There technical links are simply horrible. Top of that one angela martin is sending email giving link for helpdesk and same email she mentioned that we know that this link is not working even we cant access that. Really shameless peoples.

No wonder. They are connected. Shame that they try and disguise by using other names.

Have just about had it with this company. Over 60% of all surveys screen out well into the survey which proves they are conning the panelists. Serious survey takers will be very disappointed with the results

I found Ciao very disappointing. I was told initially that the detailed and lengthy registration process (approx 40 minutes) would guarantee I would only get surveys tailored uniquely to myself and speed up the process of completing any further surveys. However, after all this effort I only received approximately 1 survey per week of roughly 20 - 30 minutes duration (Ciao said it would only take 10 minutes)for which I was offered 10 pence. I couldn't even receive the 10p because 20 minutes into the survey it told me I wasn't eligible for this survey! What a waste of time. Save yourself the effort and don't bother with them.

I have been a member of this panel for over 3 months.Initially I thought they were OK because of the number of survey invitations I was receiving.However,it soon became obvious they screen out heavily as I only get to complete and submit for reward about 10%,and sometimes after completing nearly the whole survey.This should'nt happen,as the profile surveys they get you to complete on joining should mean the invitations are targeted to compatible members.Recently I spent over 20 minutes on a survey with an estimated length of 15 minutes before being terminated.I emailed a complaint and received the automated reply promising a personal reply,but despite me sending a reminder,still have not had the courtesy of a reply.For a so called reputable site,not very professional.Also their estimated survey completion times are usually under-estimated.So at a meagre 93c aggregate reward it's no surprise to me that their Survey Police overall rating is as low as 50.8%.

last week i received a survey invite. 93cents for a 60 minute survey. dont insult my intelligence!

this used to be one of the best sites but its gone downhill. i only complete their surveys if they offer a decent amount. i often get technology surveys where they will pay me $10 for 10 minutes of questions and those i dont mind. anything less than $12 an hour and im not interested and thats only if im bored

I have been a Ciao member for a while now, and at the beginning it was worth filling in the surveys because for a few minutes of my time I would receive more often than not £1.00 plus.
However the majority of the surveys that I recieve now seem to be for a 10p incentive,which just doesn't seem worth it at all. I received an email the other day asking me to complete a 60 minute survey and I would be paid 10p, how ridiculous is that.
Also the amount of questions that we have to answer just to see if we qualify for a particular survey is ridiculous too.
Ciao is not a site to join if you are expecting to feel any better off in the money department.

I work for a survey company called creations rewards and they work with ciao. a few weeks ago I took a survey on hteir site that was from ciao and of course they never reported it to them. They said theres nothing they can do if ciao doesnt report the survey as completed to them. Im so angry. You would think they wouldnt work with that type of company? Makes me look at this company different.

I used to do lots of surveys for Ciao and they paid reasonably, between £1-£2 per survey. Then, I started getting some that paid the grand sum of 10p per survey for half an hour's work!

However (and this is what made me leave the panel) I ended up having around 10 surveys that were never paid for. I'd kept the e-mails from them to prove that I'd completed them and would forward them on, but my account wasn't credited. Why should I complete surveys that I wouldn't be credited for? Shame on you Ciao.

My daughter had the same problem. She actually received a reply to her e-mail where she said that she hadn't been paid for a particular survey and was told that the money had been credited. So she checked her Ciao account and it hadn't been credited at all. She waited another couple of weeks in case it took a while to show, but still nothing. She wrote again and never received a reply. So she has left too. In my mind they are the worst survey panel.

what a joke!

This site has got to be a wind up- seriously, I think someone has hacked it and reclaimed it as the joke of the survey world whilst having bound and gagged the real owners.

I hear this site used to be quite good- that it actually paid good money for surveys.

Well not anymore- you're lucky if you get to "qualify" for a 10p for 30 minutes survey (though read that as 10p for 50 minute survey) the chances of getting paid are slim to none, either the miney just never shows or you do about 25 minutes of a 20 minute survey to then be told "unfortunetly you do not qualify,......"

Not even good if you want to waste time. Surveys are long, tedious, repetative and bland.

I started with Ciao last year and they were really good with their incentives - frequently £1.00 and over - although you could spend quite a while filling in a questionaire before being screened out which was annoying. Recently, however, they seem to only offer incentives of 10p for a survey which is very poor. I have spent up to one hour on a 10p survey which frankly is just not worth my time and effort. I am seriously thinking of cashing what they owe me and then cancelling my membership. The surveys aren't that much fun, either, so there is no redeeming feature. What happened Ciao?! You used to be one of the best.....

I joined recently, but every survey I'm offered is like 10p for 30 mins work. Just not worth it.

It took me a long time to finish the profile and after one year, no any registration. I've canceled it already.

Yes they have been taken over by Greenfield for their surveys. I like many others have been a member of CIAO for a number of years and used to recive invitations to surveys on a regular basis and for at least £ 1 per survey minimum.

Nowadays it's as stated above 10p per survey for 30 or 40 minutes of my time. This to me shows the contempt that CIAO surveys hold their contributors in offering that kind of money I mean do they think we are worth just 20p per hour.

I'm afraid I have given up completing surveys for CIAO as there is no incentive anymore.

I experienced log in problems and my complaints were never answered,also payment offered was very poor,sometimes as little as 10p per survey.

Very poor experience with Ciao. Incentitives are not being added and have not been able to get them to respond to my e-mail complaints

I was asked to fill in a set of profiles (basic, careers etc) but didn't get many surveys at first.
After a while, I started to get one once every 2-3 weeks and they paid out around £1-3, which was great. Recently, I started to get lots of surveys (one every other day) for between 10p & 81p, (occasionally more).
I delete most as I don't have the time to do so many and they aren't worth it . The ones I do are very fussy and ask for quite a lot of questions and reject me most of the time. Some of these questions are not always questions like age, status, but actual questions about the nature of the survey. Sometimes, I've been rejected from surveys 30% through them.
This company used to be really good, but now I'm honestly thinking of cancelling.

Another part of the company allows you to write reviews on products & services, which is really enjoyable, and has a real sense of community. You get points for writing reviews and rating others. Not much money though!

Is it my imagination or have Greenfield online taken over the survey arm of Ciao? It seems so. I am now being offered surveys with a massive incentive of 10p or at the very most 34p - appalling - before I used to get £1 or £2 per survey, and my £5 minimum required was reached in no time, in fact, I used to cash out each month, straight into my bank account. I am finding now that I am deleting the surveys as they come in. 30 minute survey for 10p - jog on! forget it! Not me!

I do feel, however, that quite apart from the surveys, the site is good. I have always felt that, and genuinely feel that you can earn a great deal if you would like to write opinions and have them rated, and rate others. However, purely on surveys alone, forget it!