Ciao Surveys is Greenfield Online’s online survey panel answer for non-North American countries. Ciao Surveys pays its members for their participation in online surveys, and also offers prize draw ballots for cash or gifts. Ciao has a membership database of over 8 million consumers worldwide.

Verified by SurveyPolice This company has been ranked 87 times. Rate_this_company User_reviews

Overall Company Rating:
60%
Survey Company:
Overall experience with this Survey Company: 62%
Would you recommend this company to friends and family? 57% said yes
Registration:
How would you rate the ease of registering with this company? 75%
Have you signed up to take surveys with this company? 94% said yes
Did you receive an email confirming your intention to take surveys? 86% said yes
Were you misled in any way when signing up? 24% said yes
Website:
How would you rate the overall look and feel of their website? 69%
Rate the ease of finding Company information: 68%
Customer Service:
What is your overall rating of Customer Support provided? 77%
Rate the quality of Customer Support responses to your questions: 77%
Rate the timeliness of Customer Services responses to your questions: 75%
Incentives:
Rate the quality/amount of incentives paid per survey: 53%
Rate the time it takes to receive your incentive: 52%
Have you always received the incentives you had earned? 51% said yes
Survey Experience:
How many surveys do you receive in an average month? 6
Is taking their surveys an easy and enjoyable experience? 63% said yes
Rate the quality of surveys you receive: 63%
Rate in general how well this company's surveys work: 62% said yes
General:
Do you think the survey results are used for legitimate market research purposes? 80%
Do you feel that your personal details are kept private with the company? 78% said yes
Rate how you feel your opinions matter to this company: 64%

User Reviews

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A LOT OF EFFORT FOR LITTLE REWARD
by Terry, Jun 22 '08

Yes they have been taken over by Greenfield for their surveys. I like many others have been a member of CIAO for a number of years and used to recive invitations to surveys on a regular basis and for at least £ 1 per survey minimum.

Nowadays it's as stated above 10p per survey for 30 or 40 minutes of my time. This to me shows the contempt that CIAO surveys hold their contributors in offering that kind of money I mean do they think we are worth just 20p per hour.

I'm afraid I have given up completing surveys for CIAO as there is no incentive anymore.

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dissapointing
by jeanette, Jun 21 '08

I experienced log in problems and my complaints were never answered,also payment offered was very poor,sometimes as little as 10p per survey.

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CIAO
by ALAN, Jun 21 '08

Very poor experience with Ciao. Incentitives are not being added and have not been able to get them to respond to my e-mail complaints

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Cheapskate
by Ian, Mar 04 '08

I was asked to fill in a set of profiles (basic, careers etc) but didn't get many surveys at first.
After a while, I started to get one once every 2-3 weeks and they paid out around £1-3, which was great. Recently, I started to get lots of surveys (one every other day) for between 10p & 81p, (occasionally more).
I delete most as I don't have the time to do so many and they aren't worth it . The ones I do are very fussy and ask for quite a lot of questions and reject me most of the time. Some of these questions are not always questions like age, status, but actual questions about the nature of the survey. Sometimes, I've been rejected from surveys 30% through them.
This company used to be really good, but now I'm honestly thinking of cancelling.

Another part of the company allows you to write reviews on products & services, which is really enjoyable, and has a real sense of community. You get points for writing reviews and rating others. Not much money though!

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Poorer and poorer
by Lisette, Mar 04 '08

Is it my imagination or have Greenfield online taken over the survey arm of Ciao? It seems so. I am now being offered surveys with a massive incentive of 10p or at the very most 34p - appalling - before I used to get £1 or £2 per survey, and my £5 minimum required was reached in no time, in fact, I used to cash out each month, straight into my bank account. I am finding now that I am deleting the surveys as they come in. 30 minute survey for 10p - jog on! forget it! Not me!

I do feel, however, that quite apart from the surveys, the site is good. I have always felt that, and genuinely feel that you can earn a great deal if you would like to write opinions and have them rated, and rate others. However, purely on surveys alone, forget it!

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