A little tidbit first of all, this site does not pay you until they get paid, which is states takes 2-4 weeks. At first it was all good, it took about a month and a half to get my first $10 gift card. The next time I had all of the money I needed but the last survey I needed to get my giftcard would not clear, and for some reason when one doesn't clear the other ones won't clear. Finally 2 months after I took the survey I got fed up with it not clearing and I contacted them, they took care of it after a couple of days. I have gotten 2 more giftcards through them with that same exact issue since then. Now down to the part why they are only getting 1.5 stars. Last week I contacted them saying one survey wasn't clearing (I was ready to get a giftcard again, and the survey was from 5/1) they contacted me back in 2 days and when I got back on my account a $2.50 survey that was still pending was gone, and $.50 survey that cleared 2 weeks ago was back on my account under pending. So I emailed them about it and we talked and all of a sudden the guy I am emailing starts getting very rude and I had tried my best to be cordial. We emailed a bit more after that and he said that I need the survey number from the survey that vanished from my account. I told him who keeps their emails with the survey numbers from over a month ago. He got all snotty and told me that the issue was closed even though it was not resolved on my end. I told him that I wanted to chat with a manager and 2 days later I still haven't gotten any reply. I am going to quit after I get my giftcard, they just are not worth it. If you want a survey site that pays in a timely manner and one that does not steal money from your account and claim it was never there then look at someone else.
Responding to comment about quitting because they don't have a cell phone: I also just went through that with them. I firmly--but politely (just barely)--reminded them that: "I EARNED the reward DUE me. I worked hard & earned money for Clear Voice & am trying to comply with the new regs, but that apparently, those of us w/o a cell phone are not worthy or acknowledged that we exist. That would imply I'm beneath contempt--which is not only insulting & rude; it is uncivilized. I am polite & treat people with respect & courtesy. Clear Voice has been paid for MY hard work; I am requesting the same." Granted, my 1st two (polite) request, went ignored...this one did not! I even received TWO PHONE calls, apologizing & informing me the problem has been resolved. They did. It was. I haven't had a problem since. (Oh, I mentioned that the only way I would EVER have a cell phone, is if they not only GAVE me one ("Smartphone" preferably), but PAY the MONTHLY svc charge...indefinitely!!!). Get past that, & I rate them high because U can earn $10 fairly quickly--I'm on my 4th pay-out in one year.
I just cashed-out & this time with no problem at all--except you do have to wait for their "pendings" to clear. But this time it went smoothly. They've gotten much better since they no longer insist you have a cell phone. Also, they now respond promptly to customer support issues & it is NOT a computer-generated response--a real corporeal human gets back to you. They are not my biggest money-maker by far, but they get an upgrade from me because they have upgraded their service in a positive way.
Upgraded to 5 stars. I have cashed-out several more times with them paying promptly...of course, after the "pendings" clear. I seem to make the cash-out threshold in less & less time. $10 might not make one rich, but it's adding up faster & faster. No complaints & I recommend.
I recently cashed out using amazon codes, and I immediately got the code in my email. That is a huge bonus, not having to wait!
I am soooo happy with ClearVoice! I get a few invites per week, ranging from 50 cents to $5.00 usually, but also when I login to take them, there may be one or two more surveys on the site I can take while I'm there. They always have new surveys and often different kinds of surveys. I've been invited to online discussions before for greater rewards and I've found they are very accurate about predicting how much time the survey you're taking is going to take you to fill it out. There have also been invites to product tests and online communities, though those aren't as common and fill up pretty fast. The surveys are long, repetitive things that are a hassle to finish, either, I've had interesting experiences with surveys of all different kinds. So, this site is very highly recommended.
If I could have rated this as -2 stars, I would have because it does not deserve any part of a star. I have been with this survey for about 3 months. For the first month, they refused to accept my surveys because I had either cheated or allowed someone else to use my computer. It took me several emails to customer service before anyone responded. When they did, they fixed my access to my reward system rather than the problem I had complained about. When it was finally fixed, I had plenty of surveys, however, they either paid .10-.75 cents or they said that the survey had already closed. I spent 25 minutes on one survey for only .50 cents, and after I finished they told me that this survey had been closed for TWO WEEKS!!!! I have also been told that it will take them 2-4 wks. before I can access my rewards. It is NOT true that the more money they offer, the longer the survey. I have taken surveys that have taken 30 minutes or more, and I've only been paid .75 cents! I don't really care how many surveys they send out, I'm through!
I have just discovered that your balance expires after 12 months and it subsequently disappears from your account. So, not only did I not qualify/receive enough surveys to redeem, but now it expires through no fault of my own.
Absolutely disgusting and in my opinion it is tantamount to theft!
I can't recommend this site at all if this is how they operate and my score would have been a zero if I could have given it.
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