I continually add the survey amounts to the Mastercard payoneer debit card they offer. I average about $25 a month from them.

For the past almost two weeks, I have not been able to get on to the site. Either through the email survey invites or, just going to my dashboard. I keep getting a blank page.
I have replied to the email invites and, have not received any word whatsoever. Even where it says on the email to CONTACT US, I still just get the blank page.
I need to redeem my rewards for xmas.
Does anyone have this trouble or, does anyone know what is going on?

At first I was happy with this company - received lots of good surveys and had built up a cash incentive balance. Problems started when I moved and had to change my email address. Shortly after doing this my account was blocked with some message saying a fraud had been detected. I tried to clear this up with customer support but got the run around. They said I had two email addresses. The cash credit I had built up was wiped out. I recently thought I would give them another try but could not successfully reactivate my account despite multiple emails to them.

I think it is wrong for this outfit to only have earned points vaild for one year. I left this one with a lot of valid points because they were decreasing after being with them for over a year. I keep getting rejected for too many surveys and they only offer maybe a few a month. Shouldn't they be keeping up with the other survey groups that offer better and fairer reward points and incentives? I do not understand why the ratings are so high with this one. My experience with them will not allow me to recommend them.

This was for me the worst. I had not accumulated enough points to cashout and my points were deleted after 1 year. Read Terms of Use.. 7. Rewards Rewards earned from participating in surveys are valid for one year from the award date. If unused on the 366th day after being deposited into your account, your reward will expire and be removed from your Member Account Balance. For example, if you are awarded $5.00 on February, 15, 2007 and by February 16, 2008, the expired $5.00 reward will be removed from your account leaving a balance of $0.00. I can understand if account is not active but if your account is active points should not be deleted if you have not reached cash out.