Greenfield Online

21 River Road
Wilton, CT   06897
United States
amartin@greenfield.com
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Greenfield Online is one of the oldest online survey panels on the internet, having been in existence since 1994. Greenfield has a global presence, and is considered to be one of the primary market research companies in the world. Greenfield Online rewards members of its survey panel with cash for survey participation as well as cash sweepstakes opportunities.

Verified by SurveyPolice This company has been ranked 287 times. Rate_this_company User_reviews

Overall Company Rating:
41%
Survey Company:
Overall experience with this Survey Company: 46%
Would you recommend this company to friends and family? 23% said yes
Registration:
How would you rate the ease of registering with this company? 73%
Have you signed up to take surveys with this company? 99% said yes
Did you receive an email confirming your intention to take surveys? 97% said yes
Were you misled in any way when signing up? 37% said yes
Website:
How would you rate the overall look and feel of their website? 63%
Rate the ease of finding Company information: 60%
Customer Service:
What is your overall rating of Customer Support provided? 54%
Rate the quality of Customer Support responses to your questions: 52%
Rate the timeliness of Customer Services responses to your questions: 56%
Incentives:
Rate the quality/amount of incentives paid per survey: 39%
Rate the time it takes to receive your incentive: 38%
Have you always received the incentives you had earned? 41% said yes
Survey Experience:
How many surveys do you receive in an average month? 15
Is taking their surveys an easy and enjoyable experience? 37% said yes
Rate the quality of surveys you receive: 55%
Rate in general how well this company's surveys work: 52% said yes
General:
Do you think the survey results are used for legitimate market research purposes? 72%
Do you feel that your personal details are kept private with the company? 61% said yes
Rate how you feel your opinions matter to this company: 48%

User Reviews

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I think it is great...
by Kevin, Aug 10 '08

I can't believe all the bad reviews Greenfield is getting. I personally think it is the best site I have worked with. It might take a week at most for a project to close but if you request a PAYPAL payment it usually only takes a day or two for them to process the money into your PayPal.

Sure they do have a lot of "contest entry" surveys that get tedious but they seem to be one of the best.

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No Money Involved
by Lori, Jul 27 '08

After 3 months, I have found that even the surveys I believed I had completed in full have only received a sweepstakes entry rather than the promised incentive. In other words, they are saying that after all the work I did, I did not qualify. I find it ironic that Greenfield's site bookmarks itself as "Paid Survey | Get Paid to Take Surveys Online | Greenfield Online" when I still have $0 in my account after 3 full months and over 60 surveys taken. It is preposterous and should be shut down. As long as they find people to take their surveys they will get away with treating people this way.

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sweeps anyone?
by Krystle, Jul 25 '08

I promise that all you will ever get from these people are entries into a sweepstakes.

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Pending
by Ron, Jul 15 '08

I think I made some cash but it is all "PENDING"

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Too Many "Don't Qualifies"
by Susan, Jul 15 '08

I've been with this survey site for over 4 months now and haven't earned one penny. Every survey, after filing out for over 15 minutes, always says "Sorry, you don't qualify". Very tired of it.

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everything on LUCKS
by ketan, Jul 09 '08

i joined in may & i have near 68 dollars in my paypal a/c. but.. i think most of the surveys r made of lucky draw system.

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Greenfield no longer good
by Lydia, Jul 08 '08

At one time I got paid at least $1 for doing Greenfield Online surveys, but it has been a long, long time since I got paid for anything. I have heard that Greenfield wants young people. My granddaughter receives items to test and gets paid well for doing their surveys. She is 14.

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Very Poor
by Michael, Jul 08 '08

All you get is sweepsteaks no money

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a waste of your time
by carole, Jul 03 '08

Greenfield used to reward but now 99% of their surveys are done for a sweepstakes entry--if they gave us 1 cent for each survey it would be worth more to me than a sweepstakes entry --we have no control over who if ANYONE wins these sweepstakes---I think they are bogus! I never answer any of the sweeps that say entry is your reward for Greenfield anymore.

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Kidding me.
by Roger, Jul 02 '08

I just signed up a week ago. I completed 174 surveys of which TWO are eligible for payment of $1 each pending approval.
The other 172 were for entries into contests. The last 20 or so "contest" surveys were 20 to 30 minutes. Save your time. You will not make dine one.

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What a waste of time!
by Lisa, Jun 21 '08

I've been a member of this panel for months and have not been paid for a single survey! They send me several surveys a week. I've never qualified for a paid one though. Sometimes they disqualify after I confirm my name on the first page(which leads me to believe that they "invited" me to take the paid survey so that I would spend 20 minutes on the next survey which "pays" in a sweepstakes entry. Other times I am disqualified after spending quite a bit of time already on the survey.

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Not too bad, for me!
by Janice, Jun 05 '08

So, Greenfield has many bad reviews, but I have had luck with them. I have done two high-paid surveys for them-one for $15, and one for $25, and also a variety of lower paid ones in the past few months. Many of the invites are for sweeps, but there are a few paid ones, and when I have problems with surveys, they respond quickly. I recommend them!

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Cheating Members?
by Charles, May 25 '08

I find that surveys offered directly though Greenfield pay poorly, if at all. However when I have done them through other companies, they pay much better. Seems shorting your own panel members is a shady and unfair practice. I refuse to do unpaid or $1.00 surveys, and the new member portal which no longer shows incentive amounts a waste of time.

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I Beg to Differ
by Jim, May 25 '08

I beg to differ with the negative reviews of this site. I've been a member of this site for the last 5 years, and I've never had a problem with them. I enjoy doing thier surveys. I get about 3 to 4 surveys from them, and I collect about $50. every 6 months on average. You won't get rich doing surveys, but I also feel you're not supposed to. Your opintion is all that should matter.

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5 emails and 4 months to get my $1.00 !
by S, May 22 '08

Because they have their surveys on so many other sites, you never qualify for any. The paid surveys are always closed even if you click on the survey immediately after it appears in your inbox. And the $1.00 I FINALLY earned took 5 emails and 4 months to get. My advice.....STAY AWAY!

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Not Worth Your Time
by cher, May 21 '08

I agree, I've been a memeber with them for quite awhile,at first they were great,then now all I ever get,if I qualify, is an entry into a drawing.Definitely not worth it.

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One of Few Survey Companies I QUIT
by Tony, May 21 '08

I used to be a member and at first they were okay. Then I started having problems with navigation of their site, surveys, etc. and kept emailing customer service over and over. They did not answer me or when they did, they did not pay attention to what I was trying to tell them. So I finally got too frustrated and unsubscribed. This is one of very few survey companies to which I unsubscribed due to no one paying proper attention to my concerns.

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No Credit - Greenfield Is Not Reputable
by Joan, May 16 '08

I'm sorry I didn't read these reviews before taking Greenfield surveys. I never signed up through them but took a Greenfield survey through Opinion Outpost. 15 to 20 min. of answering questions and then I was told I didn't qualify. Never again. They did answer my e-mail and said they had no record of my address - scam. I'll never waste my time on another Greenfield survey

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It's a really good company!!
by Xavier, Apr 11 '08

Since last month I have signed up as a greenfieldonline community number,there's 40 days up.And during that period,I have received many e-mails from SaraWilliams,and often they offer me with $5,and even once they give me a $15 survey,unfortunately,I don't quilfy.After all,I still get $20 on my account.They pay via paypal may take a long time,but I have alredy received $14,and the rest is just on the way!

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Has Really Hit Rock Bottom
by Michael, Apr 04 '08

This use to be one of my favorite survey groups. I got $33 between Dec. 05 and Aug. 07. My only complaints were too many uncompensated surveys & it would take months before they credited your account & send your check.

However, I have not earned anything since Aug. 2007. They recently revamped their website & removed the ability to review all of the surveys available to you & select the ones you wanted. I guess too many people were doing the same as me & only choosing paid surveys.

Also, when you go to the paid surveys they e-mail you, they are often closed or after you spend 15 minutes or more answering questions you do not qualify. There is no excuse disqualifying respondents that late in a survey.

Greenfield is getting to be as bad as OTX.

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just green for them
by Sam, Apr 02 '08

the only thing green in this survey link is the money THEY make because they sure don't share it with anyone but themselves and their sweepstakes are a joke, or should I say non-existent has anyone ever heard of anyone ever winning one of their sweepstakes?????

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rip off
by Delmar, Mar 22 '08

I just signed up with them recently and have attempted to take surveys. I understand I won't qualify for a lot of surveys after a brief questionaire, but it told me I didn't qualify after taking a full survey. I think this just an attempt to avoid paying. Stay away from them. I see some of these other complaints were people have emailed and talked to them. I can't even find any contact information on there site anymore. Not a good sign.

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Greenfield online
by Michael, Mar 08 '08

March 08 2008
To Whom
I have enjoyed taking surveys on Greenfield. I would go into my account with them, & if there where any surveys, I would do said surveys & go on my way. When they changed there format, things changed & not for the better. I am unable to do surveys either trough the site, or een when they e-mail them to me. I have e-mailed them. I cannot remember how many times I have, & they have been great getting back to me. But the problem is still there. I have not changed anything, so it has to be the problem is at there end. I hope it gets fixed FAST:

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worst ever
by jeannie, Mar 04 '08

bad-bad and getting worse never have money surveys anymore

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no cash
by Melissa , Feb 21 '08

The majority of the surveys are for sweepstakes entries which is about a one in a million chance at winning- if anyone ever does win. It's almost impossible to qualify for surveys, there are error messages, and they send you mail reminding you to sign in, but there's no reason to. AVOID!

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Horrible
by steve, Feb 17 '08

Lowest offered incentives of any survey company- usually just sweeps. Horrid customer service. It takes months and many emails to finally get paid the tiny amount you accumulated. Stay away from this company

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This site USED to be good
by Kathleen, Feb 05 '08

Greenfield Online used to be great, always made a lot of money on their surveys, but in the last few years I have done survey after survey and haven't made any money, even though some of them are very lengthy.

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Don't Bother
by Joseph, Feb 05 '08

Hard to qualify for surveys, too much time put into surveys for lousy incentives. The surveys I had completed never credited to my account. I've never cashed out. Got bombarded with surveys daily. Got tired of it after a year or so. I unsubscribed.

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Diffculty Posting/Crediting Of Incentives
by William, Jan 19 '08

Me, my mother and two sisters have confirmation that surveys were completed thru greenfield online and it
was supposed to be credited to account, only after a
fax showing survey pages/e-mails, confirmation pages, phone calls,and speaking to angela martin she gave me,mother, one sister a good will payment of 5.00
under one survey instead of posting the proper amounts
to the proper survey making it more of as mess other sister received exact amount and for her, she can't even do a check option. i know that greenfield online is only sweepstakes entries and this small amount was not worth going to the michigan attorney general and they were lucky it was posted.

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This site USED to be good
by Michael, Jan 17 '08

i have cashed out with them once until they re vamped their site now you dont get to see what surveys have incentives unless you go through your email. its been about 6 months and i have 4 bucks in my account. I seem to never qualify for their paid surveys anymore.

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they just want fool us
by jack, Jan 13 '08

I never got a penny from this poor site for more than one year, it is over to me . do not waste your time join them

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You never earn anything
by Sandy, Jan 11 '08

I have been a member for over a year now, and I have $2 in my account. I'm sure they are legit, but they just don't offer any incentive to do surveys. I never qualify for paid surveys, and the sweepstakes are too chancy to make the surveys worth my time.

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Sweepstakes
by Jim, Jan 10 '08

Ya all I do is do there suveys and get entered into their sweepstakes and I never win..it's been about 2 years now and i'm getting tired.

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Bad survey co
by lori, Dec 19 '07

I have been sent at least 4 surveys per day from them I try to qualify for all of them I have answered 100s of questions and after 6 months I have 1.00 in my account. Most of their surveys ask a bunch of questions and than say sorry you do not qualify. Greenfield just wants free info.

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Waste of time
by Jennifer, Dec 09 '07

I also got lots of surveys at the beginning and had $89.00 in incentives. I cashed out and it took almost 3 months to recieve and since I have done that I never qualify for any surveys. Not a good company

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i don't work for free
by robert, Nov 29 '07

I've never made a penny with greenfield surveys, it is finished with me.

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Scam
by Pamela, Oct 28 '07

Very poor paying site for very long surveys )if you can even qualify)

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not a good survey company
by Linda, Oct 27 '07

I used to be with them and got alot of surveys BUT never qualified sfter spendig 10 minutes answering questions. It is a good way for them to get people's opinions without having to pay them. There are alot of better survey companies out there. I would not recommmend them!

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This Company is a Scam
by Edith, Oct 26 '07

This company does not pay out on their incentives.

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not recommended
by Dan, Sep 13 '07

if you want to do greenfield surveys, sign up for a daily survey portal through one of the gpt sites that provides them as a side item.

there is some info on better gpts, also surveys and secret shopping on my myspace

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