Survey Company Complaints

The following is a list of complaints filed against online survey companies by SurveyPolice users. These complaints are shown for information purposes only and in no way represent the actual number of complaints an individual survey company receives in total from its panelists. Personal information including full names and account numbers have been omitted by SurveyPolice for privacy reasons. An explanation of what the status of each complaint means can be found here.

If you are a member of an online survey panel and have a complaint you have already tried to resolve by contacting the survey company directly, but have not received a satisfactory response (or none at all), please go ahead and use our free service and file a complaint through us. Please note however, that we do not guarantee a satisfactory resolution, but we will certainly try our best.

Survey Company	Active	Unresolved	Resolved	Total
Lightspeed	35	38	146	219
Your 2 Cents	16	4	15	35
Zoom Panel	15	28	7	50
SurveyHead	13	9	21	43
Panda Research	11	6	9	26
MyView	10	17	43	70
Valued Opinions	9	6	12	27
TikTikCash	8	10	13	31
GlobalTestMarket	8	0	68	76
PromoSquad	7	22	13	42
Greenfield Online	6	13	24	43
Global Opinion Panels	6	2	2	10
SayNation!	6	4	10	20
Buzzback	6	1	12	19
SurveySpot	6	7	25	38
Epoll	5	0	3	8
ELITEOpinion	5	0	7	12
Focus Forward Online	4	0	2	6
GetPaidToTry.com	3	5	0	8
Snapdollars	3	6	1	10
Ipsos i-Say	3	1	10	14
Synovate	3	2	10	15
Harris Poll Online	3	1	5	9
Keynote Research Panel	3	0	6	9
Web Perspectives	3	8	7	18
Inbox Dollars	3	4	2	9
YouGov	2	5	5	12
20/20 Research	2	1	6	9
Mindfield Online	2	3	8	13
SurveyTeam	2	1	2	5
Opinion Outpost	2	2	7	11
AW Surveys	2	6	1	9
American Consumer Opinion	2	0	0	2
Memolink	1	0	1	2
Invoke Solutions	1	0	1	2
VivaResearch	1	2	1	4
KidzEyes	1	0	0	1
Nielsen NetRatings	1	1	1	3
Survey Annex	1	0	0	1
SurveyScout.com	1	2	0	3
Kanbay Research Institute	1	4	1	6
Ciao	1	6	1	8
Transbird	1	0	0	1
ClickIQ	1	1	0	2
Survey Exchange (OTX)	1	0	1	2
PSB Surveys	1	10	4	15
African American Voice	1	2	0	3
OpinionNow	1	0	0	1
HotSpex	1	1	1	3
OpinionPlace	1	0	1	2
OpinionSquare	1	1	2	4
Survey.com	1	2	2	5
ItsYourView (UK)	1	0	9	10
Test and Vote	1	3	6	10
Reward TV	0	2	0	2
MarketView Research	0	3	0	3
Amplitude Research	0	0	1	1
FGI Research	0	0	2	2
TechSay	0	2	3	5
Surveys.com / NOP World	0	2	4	6
Disney Adventures Reader Panel	0	1	0	1
Planet Pulse	0	1	0	1
Home of Research	0	3	2	5
SurveySavvy	0	0	1	1
Resonance Research	0	0	1	1
Brand Institute / Online Global Recruiting	0	2	1	3
That's What I Think	0	1	2	3
MyPoints	0	3	1	4
Opinion-Central	0	0	1	1
Survey Pro	0	2	0	2
Hagen Sinclair	0	1	0	1
CVS Advisor Panel	0	0	1	1
CashCrate	0	2	0	2
Vindale Research	0	4	0	4
U30i	0	0	1	1
MyVoice	0	0	1	1
ConsumerSay	0	1	0	1
Your Voice	0	0	1	1
pureprofile	0	0	2	2
Testspin	0	1	5	6
Viewpoint Forum	0	1	0	1
Microsoft Research Panel	0	1	0	1
Netverdix	0	0	1	1
OpinionWorld	0	4	0	4
SurveyClub	0	2	0	2
TreasureTrooper.com	0	0	1	1
Weekly Reader Research	0	1	0	1
socraticforum	0	3	2	5
Surveylion	0	1	0	1
Esearch	0	0	2	2
Digital Documents Panel	0	1	1	2
PineCone Research	0	0	6	6
NFO-My Survey	0	0	2	2
E-Rewards	0	2	4	6
planet panel	0	1	0	1
Ipoints	0	2	0	2
Datatelligence	0	7	2	9
Carbonview	0	0	1	1
Total:	235	304	586	1125

Complaint Status Definitions

Active - complaint has been approved by SurveyPolice admin and resolution process between survey panelist and survey company has been initiated
Unresolved - survey panelist complaint is unresolved due to, but not limited to: complete lack of response by survey company, unsatisfactory response by survey company, untimely response by survey company (60 day time period provided)
Resolved - survey panelist complaint has been successfully resolved – panelist is satisfied with resolution offered by survey company