Survey Company Complaints

The following is a list of complaints filed against online survey companies by SurveyPolice users. These complaints are shown for information purposes only and in no way represent the actual number of complaints an individual survey company receives in total from its panelists. Personal information including full names and account numbers have been omitted by SurveyPolice for privacy reasons. An explanation of what the status of each complaint means can be found here.

If you are a member of an online survey panel and have a complaint you have already tried to resolve by contacting the survey company directly, but have not received a satisfactory response (or none at all), please go ahead and use our free service and file a complaint through us. Please note however, that we do not guarantee a satisfactory resolution, but we will certainly try our best.

Survey Company	Active	Unresolved	Resolved	Total
20/20 Research	2	1	6	9
African American Voice	1	2	0	3
American Consumer Opinion	2	0	0	2
Amplitude Research	0	0	1	1
AW Surveys	2	6	1	9
Brand Institute / Online Global Recruiting	0	2	1	3
Buzzback	6	1	12	19
Carbonview	0	0	1	1
CashCrate	0	2	0	2
Ciao	1	6	1	8
ClickIQ	1	1	0	2
ConsumerSay	0	1	0	1
CVS Advisor Panel	0	0	1	1
Datatelligence	0	7	2	9
Digital Documents Panel	0	1	1	2
Disney Adventures Reader Panel	0	1	0	1
E-Rewards	0	2	4	6
ELITEOpinion	5	0	7	12
Epoll	5	0	3	8
Esearch	0	0	2	2
FGI Research	0	0	2	2
Focus Forward Online	4	0	2	6
GetPaidToTry.com	3	5	0	8
Global Opinion Panels	6	2	2	10
GlobalTestMarket	8	0	68	76
Greenfield Online	6	13	24	43
Hagen Sinclair	0	1	0	1
Harris Poll Online	3	1	5	9
Home of Research	0	3	2	5
HotSpex	1	1	1	3
Inbox Dollars	3	4	2	9
Invoke Solutions	1	0	1	2
Ipoints	0	2	0	2
Ipsos i-Say	3	1	10	14
ItsYourView (UK)	1	0	9	10
Kanbay Research Institute	1	4	1	6
Keynote Research Panel	3	0	6	9
KidzEyes	1	0	0	1
Lightspeed	35	38	146	219
MarketView Research	0	3	0	3
Memolink	1	0	1	2
Microsoft Research Panel	0	1	0	1
Mindfield Online	2	3	8	13
MyPoints	0	3	1	4
MyView	10	17	43	70
MyVoice	0	0	1	1
Netverdix	0	0	1	1
NFO-My Survey	0	0	2	2
Nielsen NetRatings	1	1	1	3
Opinion Outpost	2	2	7	11
Opinion-Central	0	0	1	1
OpinionNow	1	0	0	1
OpinionPlace	1	0	1	2
OpinionSquare	1	1	2	4
OpinionWorld	0	4	0	4
Panda Research	11	6	9	26
PineCone Research	0	0	6	6
planet panel	0	1	0	1
Planet Pulse	0	1	0	1
PromoSquad	7	22	13	42
PSB Surveys	1	10	4	15
pureprofile	0	0	2	2
Resonance Research	0	0	1	1
Reward TV	0	2	0	2
SayNation!	6	4	10	20
Snapdollars	3	6	1	10
socraticforum	0	3	2	5
Survey Annex	1	0	0	1
Survey Exchange (OTX)	1	0	1	2
Survey Pro	0	2	0	2
Survey.com	1	2	2	5
SurveyClub	0	2	0	2
SurveyHead	13	9	21	43
Surveylion	0	1	0	1
Surveys.com / NOP World	0	2	4	6
SurveySavvy	0	0	1	1
SurveyScout.com	1	2	0	3
SurveySpot	6	7	25	38
SurveyTeam	2	1	2	5
Synovate	3	2	10	15
TechSay	0	2	3	5
Test and Vote	1	3	6	10
Testspin	0	1	5	6
That's What I Think	0	1	2	3
TikTikCash	8	10	13	31
Transbird	1	0	0	1
TreasureTrooper.com	0	0	1	1
U30i	0	0	1	1
Valued Opinions	9	6	12	27
Viewpoint Forum	0	1	0	1
Vindale Research	0	4	0	4
VivaResearch	1	2	1	4
Web Perspectives	3	8	7	18
Weekly Reader Research	0	1	0	1
YouGov	2	5	5	12
Your 2 Cents	16	4	15	35
Your Voice	0	0	1	1
Zoom Panel	15	28	7	50
Total:	235	304	586	1125

Complaint Status Definitions

Active - complaint has been approved by SurveyPolice admin and resolution process between survey panelist and survey company has been initiated
Unresolved - survey panelist complaint is unresolved due to, but not limited to: complete lack of response by survey company, unsatisfactory response by survey company, untimely response by survey company (60 day time period provided)
Resolved - survey panelist complaint has been successfully resolved – panelist is satisfied with resolution offered by survey company