Survey Company Complaints
The following is a list of complaints filed against online survey companies by SurveyPolice users. These complaints are shown for information purposes only and in no way represent the actual number of complaints an individual survey company receives in total from its panelists. Personal information including full names and account numbers have been omitted by SurveyPolice for privacy reasons. An explanation of what the status of each complaint means can be found here.
If you are a member of an online survey panel and have a complaint you have already tried to resolve by contacting the survey company directly, but have not received a satisfactory response (or none at all), please go ahead and use our free service and file a complaint through us. Please note however, that we do not guarantee a satisfactory resolution, but we will certainly try our best.
Complaint Status Definitions
- Active - complaint has been approved by SurveyPolice admin and resolution process between survey panelist and survey company has been initiated
- Unresolved - survey panelist complaint is unresolved due to, but not limited to: complete lack of response by survey company, unsatisfactory response by survey company, untimely response by survey company (60 day time period provided)
- Resolved - survey panelist complaint has been successfully resolved – panelist is satisfied with resolution offered by survey company