E-Rewards used to be my go-to survey company. I usually could count on the surveys to be straightforward, free of technical errors, and available rewards. What I particularly appreciated was knowing right away whether I qualified for a survey or not. As of February 2015, I am finding that I do not qualify for the lion's share of surveys I start to take. While that in and of itself is more of a nuisance, what's really chapped my hide is that I'm being disqualified after I'm answering quite a few questions beyond the standard demographics items. In essence, I feel E-Rewards is not honoring its contract with members, using our time and effort strictly for a one-sided gain. I imagine a lawyer might be interested in pursuing the legality of E-Rewards actions with consumers if doing so would merit any money.
Reached reward level for e-voucher but none are available. No response to email questions. Is this a responsible organisation with unacknowledged problems or merely a scam to get work for nothing?
This survey company really has gone down the pan recently. For months now on the UK site, most decent rewards "OUT OF STOCK" - no Amazon vouchers, No The Hut vouchers, No IWOOT vouchers, No Lookfantastic vouchers, no My Protein - you get the picture. And this has been the case for a few months now - SO, if you're thinking of joining, don't bother - their customer service is terrible.
No issues with this panel. Surveys are relatively frequent and you get some points even if you are screened out. Unlike some others you don't get 3/4 of the way through a survey before they kick you off.
Everything works as it should and I have never had any issues with rewards not being credited etc.
I exchange my points into the IHG loyalty scheme. As I am a frequent user of Holiday Inn these are a nice little earner for free stays.
You can earn what's offered here. But, you will incur a lot of frustration along the way (if you pay attention to what they are doing). If you need to contact customer service, be prepared to have to contact them 2 or 3 times before you get a reply. And, when you do, it will be long after the "5 business days" their website indicates. You will also frequently experience getting well into surveys only to get booted out for a nominal "reward". And, last but not least. you MUST be certain to verify that you get the credit to which you are entitled. It is a FREQUENT, RECURRING problem in that once you complete a survey, you do not get the payment you are due, and you have to nag customer service to get it.
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