Recommended from a friend, I joined about 6 weeks ago and was getting a good amount of surveys and suddenly they stopped about 10 days ago, just short of $4 to redeem $50. I wouldn’t be as concerned about if were just me they stopped sending to, but the friend who recommended e-rewards to me has not received any either and a few of her friends also are not getting anything. Perhaps they are going out of biz…I don't know, but I’d really like to redeem the $50 I have, which was at least 15 or so hours spent in my time. Also, I tried the mobile version and that don’t work either. Is it a coincidence that 5 of us are no longer receiving surveys?
I have been a member for many years and have had good and bad years in earnings with this company. The rewards offered seem to depend upon which company referred you when you joined....some offered just magazines and airline miles and others offered gift cards. My recent experiences have been good. If you consistently fill out their surveys that come every few days and you accumulate $70-75 in rewards, you can get a $25 gift card to Macy's, Starbucks, Ticketmaster, and few other stores. It comes in the mail within a week or two. The surveys are usually easy to complete and reward you a small amount if you screen out or the entire amount if you complete the survey, which is nice. It appears to be an honest panel to me.
How is it this panel calls itself E-Rewards, yet the actual rewards are so lame? Use to be this site offered rewards I actually used, like Borders certificates or Target gift cards. The vast majority are now airline or hotel points, which might be fine if you travel for business or are retired and constantly on vacation, but that's got to be maybe 10-15% of the population? Most the rest of the rewards require you buy something first, in other words you need to spend 20 dollars and up at some site or restaurant just to get the reward. Then there's the magazine subscriptions, about the only thing I use, but the selection could use more broad based titles like Smithsonian or Entertainment Weekly than narrow niche publications like Cigar Aficionado. E-Rewards REALLY needs to hook up with Paypal or such and start offering cash payments or prepaid cards.
On the plus side, the site does send out a fair amount of surveys per week and the amount given is worth the time spent. Oh well, points never expire, so guess I'll just keep taking surveys and sitting on my $700 plus points until they come up with something worthwhile rewards wise.
A couple years ago I gave eRewards 4 stars. Since then they have really changed for the worse. Like others have stated, you can spend a long time on a survey and give much specific info and then be told that they have all the respondents that are needed (this is after they have your info). They also used to address your complaints in earnest and now just blow them off with a boilerplate email. Too bad. I used to like doing their surveys and now feel ripped off almost half the time.
E-Rewards used to be a great place. Now, most of the time I answer questions, and answer questions and answer questions, and specific product questions and specific spending habit questions only to be told at the end of a lengthy process that they already have all the responses they need. What a nasty way to treat your members, especially those that have been with you for several years.
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