Global Opinion Panels / Synovate

Synovate
222 South Riverside Plaza Suite 350
Chicago, IL   60606
United States
tel: 1-888-964-6262
marie@synovate.net
Click here to visit their website
The Global Opinion Panel/Synovate has merged with IPSOS. This panel has now become part of Ipsos-iSay.

Verified by SurveyPolice Ranked 9 times in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
67.3%
Survey Company:
Overall experience with this Survey Company: 64.4%
Would you recommend this company to friends and family? 55.6% said yes
Registration:
How would you rate the ease of registering with this company? 95.6%
Have you signed up to take surveys with this company? 100.0% said yes
Did you receive an email confirming your intention to take surveys? 100.0% said yes
Were you misled in any way when signing up? 0.0% said yes
Website:
How would you rate the overall look and feel of their website? 80.0%
Rate the ease of finding Company information: 73.3%
Customer Service:
What is your overall rating of Customer Support provided? 71.4%
Rate the quality of Customer Support responses to your questions: 65.7%
Rate the timeliness of Customer Services responses to your questions: 77.1%
Incentives:
Rate the quality/amount of incentives paid per survey: 57.8%
Rate the time it takes to receive your incentive: 57.8%
Have you always received the incentives you had earned? 77.8% said yes
Survey Experience:
How many surveys do you receive in an average month? 8
Is taking their surveys an easy and enjoyable experience? 55.6% said yes
Rate the quality of surveys you receive: 66.7%
Rate in general how well this company's surveys work: 53.3%
General:
Do you think the survey results are used for legitimate market research purposes? 100.0% said yes
Do you feel that your personal details are kept private with the company? 100.0% said yes
Rate how you feel your opinions matter to this company: 64.4%

User Reviews

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No longer exists
by Anthony, Nov 06 '12

Synovate recently merged with I-say and thing have gone downhill from there. They aren't sending out rewards, or if they do you are likely do get a fake gift card code. Horrible customer service. Just left this new merged company after being a member of both of the former companies for years with few problems.

Avoid!

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Takes way too long
by LNatasha, Aug 28 '12

Takes way too long to make $5. The surveys are horridly long and boring and plain. When you do get the $5 check, it takes three weeks to reach you in the mail. I live in the same city where the check is being mailed from, it shouldn't take three weeks. The problem is they don't send them out for a while.

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6 Months of Surveys= $4
by Joanne, Aug 17 '12

I can't believe how many survey's I've taken with this company, and for a couple of months I've had trouble accessing my account. I figured my points must be quite high by now, and I was excited to see I have almost 4000 points. I was hugely disappointed to see taht 4000 points = $4. Once I reach $5 I'm quitting, because it's a total waste of my time. Also, customer support is next to useless.

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has gone downhill in the last year
by rick, Aug 12 '12

it seems this company has gone down in the last year....i too am disappointed because i used to get good surveys and the incentives were good..not any more....im waiting for them to get their act together...

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pretty good
by heather, Jun 28 '12

it takes a VERY long time to get soome of your points on this site. also it takes FOREVER to get your checks. when i first signed up, i was getting a lot of surveys but after a few months it has went down tremendously. also i hardly ever qualify for the surveys anymore. it's like they sent you a lot to begin with to make themselves look good then they stop! also, i had to contact customer service a few times on some points and checks i was missing and the email i got back within a few minutes was just an auto reply saying they were having difficulties. i got this message both times so it seems to me they don't wanna be bothered with anyone so they just have an auto reply with the same message! other than all this, i would recommend this one because i have always gotten paid and the payouts are decent.

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going down hill
by Nini, Jun 14 '12

I used to really like this company because their suveys were interesting and relevant and pay was reasonable. But now both the survey site and surveys are having issues more often, and the surveys are much longer for the points they award. And the worst of all is their customer support - horrible responding time (takes them forever to respond, almost have to beg for their response) and thoughtless or cookie-cutter type of email response. I'm both disappointed and sad that this company is going down hill like this.

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OUTSTANDING
by Carol, Apr 12 '12

I have been with Global Opinion for about 10 years and I have never been disappointed with them. You build up your $$$ quickly and they pay out just as quickly. I had a problem one time and I just called them and they fixed it immediately. I had my check within the week. I love these guys.

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Not frequent but lots of points - don't use firefox
by Henry, Jan 20 '12

I don't get many requests for surveys however when I do I find the incentive is very high compared to how much you need to redeem. I was surprised when I checked my account after just a few surveys I had enough to redeem for a reward. The only issue I have is that some of the surveys don't work in Firefox, especially if the page has to scroll down - you don't see the button to go NEXT. Best to do their surveys in IE rather than Firefox, one good thing if you forget and your survey stalls, you can restart it again in IE without losing your place.

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4 Day Diary
by Monty, Dec 05 '11

I participated in an 4 day diary for 70,500 points.I was able to do 2 days of the diary by the third day I received an message saying the were having technical difficulties. I only received 500 points and have emailed them 4 times with no response from about the points and days I did participated in.I have read that many people have had the same problem with the study.It just seem like to me they invited many people to participate and closed the study and pocketed all the money from the research company that hired them.

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I Like Marie and Synovate
by Jared, Nov 25 '11

I enjoy this companies site and the surveys, I love taking them and knowing I am getting the points. Some are a little long though, I have to admit, but I just got my gift card vouchers for Amazon and Barnes and Noble!!!!

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70,500 points/$70 for one survey!
by Caroline, Nov 23 '11

I took the 4-day food diary study. Although there were some technical difficulties with the survey, they got sorted out. I requested my payment via check and it should be mailed to me within a week or two. Great site!

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Diary issues as well
by Glenn, Nov 21 '11

..except I did not get the courtesy of a response yet although two days after I received the follwoing as part of an update:

I’ve heard from many participants in this diary study about three issues you may be experiencing. Please read the following information to help you complete this exclusive project! If you haven’t had problems with this study, please disregard this message.

I never expereinced the problems since they effectively dropped me after Day 1. Horrible!

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diary for 12 year old
by sharon, Nov 17 '11

This site offered 70,500 points for my 12 year old to take a survey diary and after the intial survey and one day of doing this diary, they said they had technical difficuties. I wrote to them on the 2nd day so he could continue and received no answer. Finally they wrote and said the diary was closed and offerd 500 points which adds up to 50 cents. My child was heartbroken as he was saving up to buy Christmas gifts. I don`t think this is fair!!

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Trustworthy and totally legit
by Rachel, Sep 05 '11

This is one of the survey sites I've been a member of longest and they've never let me down. They still send me a good amount of surveys and I qualify for more than I don't I would say. It does take awhile to earn cash -- but it is still cash (though now they've added new options) and it does come pretty quickly once you've requested your check! This is a site I'll stick with for more years to come!

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Downgraded
by Lea, Sep 01 '11

Not as good as before. Farming out surveys, Disqualified after 20 minutes, paltry rewards. Points seem better than they are. Move the decimal point 3 to the left, for example 100 points which you would think is $1 is actually 10 cents. Frustrating.

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Global Opinion Panels Synovate
by Aaron, Jul 12 '11

Again, I signed up for this program around Febuary. I have recieved about 2 to 3 surveys per week ever since then, and have qualified for most of them. The only issue is that it takes quite a bit of time to acrew the necessary points needed to get any sort of meaningful incentive. Overall though, it's legit, my opinions DO matter, and I have thoroughly enjoyed it.

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Totally disgruntled
by Mark, Jun 29 '11

I have been a member of Global Opinion Panels for over 3 years and just recently I have started getting surveys with a huge black box going right through the middle. In the middle of this box is the next selection but this box is always in the middle of the screen with available selections hiding beneath it. I have written them several times only to find they are working on it. Every survey I take with the box in the middle of the screen I am either unable to read the choices or unable to make selections because they are hidden beneath this box. This has just started happening and I am not sure why they can or wont fix it but I am dropping them as the time I put in goes unrewarded. Emails are answered with dribble and not very helpful

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Love all the Product Testings!
by Jill, Jun 23 '11

I have had many different products in-home to test and answer surveys about from Marie Brighton of Synovate. I just finished testing some Oats and I have tested towels, and Soup to name a few. I'me even taking part in a gifting panel through this site. I am very pleased with the amount of surveys and testings that I receive and I get great incentives along with the free testing products.

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by far the best panel
by Petra, Mar 09 '11

not the most survey opportunities, but incentives are good. Also I can try out actual products!

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No Surveys
by Cross, Mar 01 '11

I have checked this site every day for a month and have never received a single survey. I started with a handful of points but after a week they disappeared. I would not recommend them.

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great site
by zhi, Feb 24 '11

surveys are short with decent reward, check arrived within a week, very legit !!

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Very Poor Rewards
by Brian, Jan 09 '11

The reward level with this company is abysmal. You have to accumulate 9000 points in order to earn the princely sum of £5. As the average reward is about 100 points per survey you could well die before reaching payout level.

On the plus side they do pay you relatively promptly but as it took me over two years to get to my first £5 I couldn't get too excited about it!

Don't think I shall be filling in any more surveys with them.

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started but never finished
by ALAN, Nov 18 '10

I was asked to complete a survey over a few days and did so until I hit a technical problem. I reported it and received the automatic reply. since then, nothing, and you're left having completed half the survey but never receiving the credit.

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Global Opinion Panels is legit
by Joseph, Aug 03 '10

This site is pretty good. It was the first survey site that I signed up with.

I finally built up to $25 and cashed out. Haven't received a check yet, but I have no doubt that I will.

The survey's are okay. They don't pay much at all. Most surveys I get are worth 500-1000 points which is .50 - $1.00.

You can cash out for as little as 5000 points ($5.00).

I wish they had some sort of referral system like a few other of the sites, but it is not a deal breaker.

This is not my favorite survey site, but I will continue on with it.

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Easy to Earn with
by Dawn, May 01 '10

I have found it very easy to Earn money with this survey site. You can cash out as low as $5 which is great. It took me no time to reach the $5 mark. The surveys always take the length of time it says or less, where other survey sites I have used take longer to complete then what they say. The also have a bar that tells you how much more till the survey is complete.

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ANOTHER HAPPY CUSTOMER
by Andrea M, Jan 18 '10

I HAVE BEEN ON THIS SIDE NOW SINCE LAST YEAR AND I HAD NO PROBLEMS WITH THEM. I WOULD DIFFENATLY RECOMMEND THEM.

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No check
by Ken, Sep 29 '09

I have contacted them multiple times about reciving payment each time they tell me my check is on it's way finaly after 3 months the give me a deadline but on that day still no check now all they say is Dear Sir/Madam,

This matter will be escalated to our Panel Operations team in the United
States. I will contact you as soon as I have more information.

Best Regards,

Vladimir Nestorov

Customer Service

I recived the same responce twice
I will not take any more surveys until they pay me the $54.00 they owe me!

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great site
by kevin, Sep 11 '09

they seem to have stopped sending surveys as frequently as in the past, but they are great. I also like that they give you 50 points for not qualifying. They are very good and legit from my experience with them. Also, they sometimes send me products to try. It's great!

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One of my faves
by Laura, Sep 02 '09

This is hands-down the survey site I trust the most. I only wish I got more surveys and/or qualified a little more often because I know that they are legitimate, I get free items and am able to contribute to their process. This site is actually "rewarding" to work with in every sesnse of the word.

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well worth it
by Stephanie, Aug 22 '09

The surveys could be more frequent and the points lowered to cashout. BUT they do pay. It takes a few months to actually get the check but they do pay and do give you points even if you don't qualify. That in itself is a big bonus. Great site.. would be the best if they offered paypal.

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Nice!
by Monet, May 17 '09

I feel their surveys are the best-- just in terms of the topics. I've been asked to take home a lot of free products and I love this panel for that. I just got my first check in the mail from them and it took about a month for it to be processed and sent to me. the points for surveys given aren't bad-- it should be more, but they aren't bad. I also like that they still give points even if you don't qualify.

Join! :)

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A site that actually pays!!!
by Tracy , Sep 09 '08

While the surveys are not as frequent as I would like, they do give high points to help reach your goal to get paid. The one thing this site does that no other does, it still gives you 50points even if you don't qualify.

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I love this survey panel
by Kali, May 26 '08

I really enjoy this survey panel because I recieve a lot of products to try, and I am usually quite impressed with the compensation!

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Payments are so slowwww..but they do arrive!
by B., Jan 25 '08

Payments can take up to 2 months or more with Global Opinion Panels, but they do arrive. I cashed in my points on Nov 11, didn't receive a check until Jan 25.

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So far I have recieved payment by check
by Bryan, Jan 24 '08

So far I have received payment by check from Global Opinion Panels for every survey taken within a few weeks.

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