Greenfield Online

21 River Road
Wilton, CT   06897
United States
amartin@greenfield.com
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Greenfield Online is one of the oldest online survey panels on the internet, having been in existence since 1994. Greenfield has a global presence, and is considered to be one of the primary market research companies in the world. Greenfield Online rewards members of its survey panel with cash for survey participation as well as cash sweepstakes opportunities.

Verified by SurveyPolice This company has been ranked 257 times. Rate_this_company User_reviews

Overall Company Rating:
42%
Survey Company:
Overall experience with this Survey Company: 46%
Would you recommend this company to friends and family? 23% said yes
Registration:
How would you rate the ease of registering with this company? 73%
Have you signed up to take surveys with this company? 99% said yes
Did you receive an email confirming your intention to take surveys? 97% said yes
Were you misled in any way when signing up? 37% said yes
Website:
How would you rate the overall look and feel of their website? 64%
Rate the ease of finding Company information: 60%
Customer Service:
What is your overall rating of Customer Support provided? 55%
Rate the quality of Customer Support responses to your questions: 54%
Rate the timeliness of Customer Services responses to your questions: 58%
Incentives:
Rate the quality/amount of incentives paid per survey: 39%
Rate the time it takes to receive your incentive: 38%
Have you always received the incentives you had earned? 40% said yes
Survey Experience:
How many surveys do you receive in an average month? 15
Is taking their surveys an easy and enjoyable experience? 39% said yes
Rate the quality of surveys you receive: 56%
Rate in general how well this company's surveys work: 52% said yes
General:
Do you think the survey results are used for legitimate market research purposes? 72%
Do you feel that your personal details are kept private with the company? 61% said yes
Rate how you feel your opinions matter to this company: 49%

User Reviews

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It's a really good company!!
by Xavier, Apr 11 '08

Since last month I have signed up as a greenfieldonline community number,there's 40 days up.And during that period,I have received many e-mails from SaraWilliams,and often they offer me with $5,and even once they give me a $15 survey,unfortunately,I don't quilfy.After all,I still get $20 on my account.They pay via paypal may take a long time,but I have alredy received $14,and the rest is just on the way!

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Has Really Hit Rock Bottom
by Michael, Apr 04 '08

This use to be one of my favorite survey groups. I got $33 between Dec. 05 and Aug. 07. My only complaints were too many uncompensated surveys & it would take months before they credited your account & send your check.

However, I have not earned anything since Aug. 2007. They recently revamped their website & removed the ability to review all of the surveys available to you & select the ones you wanted. I guess too many people were doing the same as me & only choosing paid surveys.

Also, when you go to the paid surveys they e-mail you, they are often closed or after you spend 15 minutes or more answering questions you do not qualify. There is no excuse disqualifying respondents that late in a survey.

Greenfield is getting to be as bad as OTX.

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just green for them
by Sam, Apr 02 '08

the only thing green in this survey link is the money THEY make because they sure don't share it with anyone but themselves and their sweepstakes are a joke, or should I say non-existent has anyone ever heard of anyone ever winning one of their sweepstakes?????

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rip off
by Delmar, Mar 22 '08

I just signed up with them recently and have attempted to take surveys. I understand I won't qualify for a lot of surveys after a brief questionaire, but it told me I didn't qualify after taking a full survey. I think this just an attempt to avoid paying. Stay away from them. I see some of these other complaints were people have emailed and talked to them. I can't even find any contact information on there site anymore. Not a good sign.

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Greenfield online
by Michael, Mar 08 '08

March 08 2008
To Whom
I have enjoyed taking surveys on Greenfield. I would go into my account with them, & if there where any surveys, I would do said surveys & go on my way. When they changed there format, things changed & not for the better. I am unable to do surveys either trough the site, or een when they e-mail them to me. I have e-mailed them. I cannot remember how many times I have, & they have been great getting back to me. But the problem is still there. I have not changed anything, so it has to be the problem is at there end. I hope it gets fixed FAST:

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worst ever
by jeannie, Mar 04 '08

bad-bad and getting worse never have money surveys anymore

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no cash
by Melissa , Feb 21 '08

The majority of the surveys are for sweepstakes entries which is about a one in a million chance at winning- if anyone ever does win. It's almost impossible to qualify for surveys, there are error messages, and they send you mail reminding you to sign in, but there's no reason to. AVOID!

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Horrible
by steve, Feb 17 '08

Lowest offered incentives of any survey company- usually just sweeps. Horrid customer service. It takes months and many emails to finally get paid the tiny amount you accumulated. Stay away from this company

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This site USED to be good
by Kathleen, Feb 05 '08

Greenfield Online used to be great, always made a lot of money on their surveys, but in the last few years I have done survey after survey and haven't made any money, even though some of them are very lengthy.

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Don't Bother
by Joseph, Feb 05 '08

Hard to qualify for surveys, too much time put into surveys for lousy incentives. The surveys I had completed never credited to my account. I've never cashed out. Got bombarded with surveys daily. Got tired of it after a year or so. I unsubscribed.

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Diffculty Posting/Crediting Of Incentives
by William, Jan 19 '08

Me, my mother and two sisters have confirmation that surveys were completed thru greenfield online and it
was supposed to be credited to account, only after a
fax showing survey pages/e-mails, confirmation pages, phone calls,and speaking to angela martin she gave me,mother, one sister a good will payment of 5.00
under one survey instead of posting the proper amounts
to the proper survey making it more of as mess other sister received exact amount and for her, she can't even do a check option. i know that greenfield online is only sweepstakes entries and this small amount was not worth going to the michigan attorney general and they were lucky it was posted.

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This site USED to be good
by Michael, Jan 17 '08

i have cashed out with them once until they re vamped their site now you dont get to see what surveys have incentives unless you go through your email. its been about 6 months and i have 4 bucks in my account. I seem to never qualify for their paid surveys anymore.

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they just want fool us
by jack, Jan 13 '08

I never got a penny from this poor site for more than one year, it is over to me . do not waste your time join them

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You never earn anything
by Sandy, Jan 11 '08

I have been a member for over a year now, and I have $2 in my account. I'm sure they are legit, but they just don't offer any incentive to do surveys. I never qualify for paid surveys, and the sweepstakes are too chancy to make the surveys worth my time.

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Sweepstakes
by Jim, Jan 10 '08

Ya all I do is do there suveys and get entered into their sweepstakes and I never win..it's been about 2 years now and i'm getting tired.

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Bad survey co
by lori, Dec 19 '07

I have been sent at least 4 surveys per day from them I try to qualify for all of them I have answered 100s of questions and after 6 months I have 1.00 in my account. Most of their surveys ask a bunch of questions and than say sorry you do not qualify. Greenfield just wants free info.

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Waste of time
by Jennifer, Dec 09 '07

I also got lots of surveys at the beginning and had $89.00 in incentives. I cashed out and it took almost 3 months to recieve and since I have done that I never qualify for any surveys. Not a good company

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i don't work for free
by robert, Nov 29 '07

I've never made a penny with greenfield surveys, it is finished with me.

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Scam
by Pamela, Oct 28 '07

Very poor paying site for very long surveys )if you can even qualify)

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not a good survey company
by Linda, Oct 27 '07

I used to be with them and got alot of surveys BUT never qualified sfter spendig 10 minutes answering questions. It is a good way for them to get people's opinions without having to pay them. There are alot of better survey companies out there. I would not recommmend them!

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This Company is a Scam
by Edith, Oct 26 '07

This company does not pay out on their incentives.

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not recommended
by Dan, Sep 13 '07

if you want to do greenfield surveys, sign up for a daily survey portal through one of the gpt sites that provides them as a side item.

there is some info on better gpts, also surveys and secret shopping on my myspace

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