Harris Poll Online is operated by Harris Interactive and currently boasts a membership base of over 6 million panelists. Harris Poll itself has been around for more than 45 years, and has conducted surveys in over 80 different countries. Panel members of Harris Poll Online receive HIPoints redeemable for products and entries into cash draws in exchange for their online survey participation.
Harris Poll Online offers a daily surveys router where you can take their surveys without joining their panel. Click here to access the Harris Poll router (available in the USA only).
This is my complaint that I filed with the Better Business Bureau:
"On 12/4/2014 I placed Order 5487434 for a $10 Wal-mart e-card. I entered the code at walmart.com and it got lost. In January 2015 I filed Help Desk Request Number HD2015002131 requesting a copy of my reward. After that Request and numerous follow-up emails to Customer Service, all I ever received back were form letters. So, on Wed. 5/13/15 (a week ago) I called Harris Interactive in NYC and left a message with Alex, who works on the Help Desk. She never returned my call or took any action to send me my reward."
I will post any replies I receive from Harris or the BBB. BTW, if you want to contact Harris Interactive directly, the phone number to call is (585) 272-8400.
I've been a member now for just over a month and I've already redeemed my points for an Amazon gift card. I haven't had the issues the others face with the survey qualification - It's ruled me out relatively quickly if I'm not a fit and it seems I'm a fit for quite a few surveys.
The interface is clean, professional and easy to use. They also notify you when surveys are available.
I would recommend joining this.
The home page doesn't work on Firefox, so you have to use a different browser to redeem for rewards. Also, the qualification surveys are longer than the real-deal sometimes.
I almost never qualify for a survey but the 15 points they give when you are disqualified add up over time.
I did two surveys with these folks, and both times I reached almost the end of the surveys -- 90 percent on one and 98 percent on the other, and received "You don't qualify for this survey" messages both times.
Sorry, but they received valuable data from me, and to boot me out after spending at least 20 minutes on each, that's ridiculous. I unsubscribed and hope to never hear from them again.
'Hiding' their rewards scheme from people before joining? A lot in their Terms but nothing really consistent about it, no. of points, kind of rewards..., they say "For your input and participation you will receive points which you can redeem for a variety of great rewards". Well this is the least!
You later discover that they don't have many surveys, and qualifying is even harder.
Then, threshold for smaller Amazon voucher (thee only reward for me) is quite high, but if you wait longer to redeem it 'becomes cheaper'?!? I mean a larger voucher is exchanged with less 'HIpoints' compared to the smaller voucher.
It reminds me of supermarkets unfair selling practises.
Waiting for the larger voucher can take a couple of years!! Not willing to wait, so redeemed the smaller and ditched them.
15 working days to process the voucher.
Surveys are ok on average, but I have attempted too many.
Never had reason to contact c-s.
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