Harris Poll Online
135 Corporate WoodsRochester, NY 14623-1457
United States
Surveyhelp@hpol.harrisinteractive.com
Click here to visit their website
View Resolved Complaints
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Overall Company Rating: 81%
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| Survey Company: | |
| Overall experience with this Survey Company: | 83% |
| Would you recommend this company to friends and family? | 81% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 87% |
| Have you signed up to take surveys with this company? | 97% said yes |
| Did you receive an email confirming your intention to take surveys? | 96% said yes |
| Were you misled in any way when signing up? | 9% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 80% |
| Rate the ease of finding Company information: | 78% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 90% |
| Rate the quality of Customer Support responses to your questions: | 89% |
| Rate the timeliness of Customer Services responses to your questions: | 89% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 70% |
| Rate the time it takes to receive your incentive: | 75% |
| Have you always received the incentives you had earned? | 87% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 6 |
| Is taking their surveys an easy and enjoyable experience? | 88% said yes |
| Rate the quality of surveys you receive: | 80% |
| Rate in general how well this company's surveys work: | 81% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 90% |
| Do you feel that your personal details are kept private with the company? | 93% said yes |
| Rate how you feel your opinions matter to this company: | 82% |
User Reviews
Overall Rating:
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Not bad website that could be better.
by Dustyn, Apr 19 '08 I receive a few surveys from Harris Poll Online a month and they are very lengthy. Surveys have unnecessary long profile questions that redundant for every survey and often seem very unnecessary. Prizes could definetly be better for the surveys that are done. I have seen the surveys I have done in the news before however. |
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Actually Pays Off
by Samantha, Apr 10 '08 Harris Poll Online is the only survey company I have used that acutally pays off, in full. Twice now, I have requested prizes and they have come to me promptly, with no catches. I have won a hand-held vacuum cleaner (Dirt Devil) and a micro SD memory card. They were good, legitimate prizes with no strings attached. I do many surveys for different companies, and this is the only one to pay off with more than a $5 check after dozens of surveys. |
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Sorry, but I value my time
by Patrick, Mar 06 '08 I just cashed in my points today for what will be my final $5 Target GC from Harris Poll. That cost 800 points, which is the equivalent of 8 lengthy surveys (20 minutes or so). Not to mention you don't qualify for many of the full length surveys and still wind up spending over 10 minutes for 30 points a lot of the time. It's a nice company with surveys that function well (despite several questions being repeated each and every survey) but I can't recommend it because I value my time at more than 2 dollars an hour. |
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Slow Survey Invitations
by lc, Feb 23 '08 I have approximately 2000 points. Might get 1 or 2 survey invitations per month. Only because I have points built up am I continuing to wait. But after I spend them, I will not be back. |
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Hands down worst paid survey incentives of legit survey companies
by Gregory, Feb 15 '08 Harris Panel is a completely legitimate survey panel that values your opinions at basically zero. As a member for more than a year, I took dozens of surveys just to squeeze a $5 Starbucks gift card out of them. 800 points equals $5 dollars and most surveys pay less than 100 points many as little as 30. Most of the time they don't tell you how many points you are going to get before you take the survey which is unfair to any panelist. If you have a lot of time to waste on your hands and want a free Frappuccino every year, then join this panel. |
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I love Harris
by Dan, Jan 21 '08 Ive been a member since 2001. I take a lot of 100 point surveys but it took me 6 years to get to the 15,000 points that I have. The nice thing is I traded in 5k for a crock pot, and that leaves me with 10k which is the highest folio level still. I really enjoy Harris Poll and would reccomend it. Yes it takes a long time, but you really do get these things for free, and their shipping is fast.
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Ehhhh,,,alright.
by Mike, Dec 13 '07 I've been with Harris for a long time (approximately three years.) While payout is good and surveys are plentiful, the incentives themselves are not. As another reviewer mentioned, they change their Folio selection frequently; banking your points for higher-value items is unwise unless you’re close to the required value.
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harris polls review
by rhonda, Nov 18 '07 i have recently joined the harris polls and this is one of two that seem legit. Earn points and get some prizes.
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rewards are unattainable
by marjorie, Oct 16 '07 The problem with Harris Poll Online is that they changed the prizes in their rewards folders before I could earn enough points to redeem the small item I wanted. And what really makes me mad here is that they also upped the number of points required for this item: from 800 (when I signed up) to 1300. I now have 1300 points, but the item was removed from their rewards folder. I joined nearly 3 years ago and have gotten nothing from them. |
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nice site
by Dan, Sep 13 '07 They do give you points for every survey, even if you don't qualify for the longer ones.
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Harris Poll Online is a good company
by Misty, Sep 10 '07 I've been with Harris Poll for about 3 years now, and I think they are really great. They send me plenty of surveys, and I get points for every survey I take. Then I can take my points and order stuff out of their catalogues.
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This company has been ranked 136 times.

