Harris Poll Online Resolved Complaints
(only complaints screened for sensitive information are shown)
I ordered against their PO# ** on 4th Oct 2007 a *** voucher valued at $** equiv in £ sterling. It is now six months since I ordered, which cost me 3000 points. I have emailed 12 times, still no resolve. Can you please help.
Resolution Outcome
Panelist received their reward almost immediately after filing their complaint. This case has been successfully resolved and has been closed.
I ordered a magazine subscription that unfortunately was discontinued before a ever received my first issue. I tactfully tried to resolve the issue with the survey helpdesk. I was in contact with help desk on a number of occasions over the course of a year, I never recieved a magazine alternative, my points were not returned and no effort has been made to resolve the issue. I am not happy with the way I have been treated.
Resolution Outcome
Panelist had points returned to their account. This case has been successfully resolved and has been closed.