HotSpex

2345 Yonge St.
Suite 800
Toronto, ON   M4P 2E5
Canada
tel: 416.487.5439
Jacquie.Smollett@Hotspex.com
Click here to visit their website
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HotSpex is a unique online community where participants are invited to participate in online surveys and innovate for leading brands. Members are dubbed "Hotspex Innovators" and earn points redeemable for vouchers, music downloads and other points program points in exchange for their participation.

Verified by SurveyPolice Ranked 119 times in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
86.9%
Survey Company:
Overall experience with this Survey Company: 87.2%
Would you recommend this company to friends and family? 86.6% said yes
Registration:
How would you rate the ease of registering with this company? 91.9%
Have you signed up to take surveys with this company? 99.2% said yes
Did you receive an email confirming your intention to take surveys? 98.3% said yes
Were you misled in any way when signing up? 5.9% said yes
Website:
How would you rate the overall look and feel of their website? 90.3%
Rate the ease of finding Company information: 88.2%
Customer Service:
What is your overall rating of Customer Support provided? 87.5%
Rate the quality of Customer Support responses to your questions: 89.2%
Rate the timeliness of Customer Services responses to your questions: 87.7%
Incentives:
Rate the quality/amount of incentives paid per survey: 76.5%
Rate the time it takes to receive your incentive: 82.7%
Have you always received the incentives you had earned? 91.6% said yes
Survey Experience:
How many surveys do you receive in an average month? 6
Is taking their surveys an easy and enjoyable experience? 93.3% said yes
Rate the quality of surveys you receive: 90.3%
Rate in general how well this company's surveys work: 89.9%
General:
Do you think the survey results are used for legitimate market research purposes? 89.9% said yes
Do you feel that your personal details are kept private with the company? 92.4% said yes
Rate how you feel your opinions matter to this company: 88.6%

User Reviews

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mixed emotions
by kevin, Jun 30 '09

I feel that they have probably some of the coolest surveys out there. They are designed real neat and fun and interactive; HOWEVER, the incentives are kind of questionable. You receive these points that are supposed to be used for entering into sweepstakes. The other option is to use the points through www.points.com and I have read that they are not a very legit site. Despite the cool surveys, I think that I will quit this site once I get enough to cash out for something through points.com :-(

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Not Recommended!
by Jeffrey, Jun 28 '09

Fun Surveys / Horible Rewards!

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Just Junk Mail
by Scott, Jun 27 '09

All they do is send a bunch of junk mail to your HotSpex email box.

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No Pay
by jim, Jun 24 '09

Nice site to work with but waiting for a survey? Forget it. The incentives are not worthy to mention, Like one said,you have to go to another site to claim. Not worth the hassle.

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Better rewards
by Tina, Jun 24 '09

Hotspex need to give better rewards. You have to go to another site to receive your reward and that can take years you hardly ever get any surveys.

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Waste of time
by Mike, Jun 05 '09

How is the site listed high at all? They rarely have any surveys to take, the website works like crap, and I wouldn't be surprised if they went out of business tommorrow. Stick a legit company like SurveySpot or Pinecone, not Hotspex.

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NO SURVEYS EVER
by Michael, May 30 '09

After you finish your initial "fun surveys" you very rarely get any surveys from them at all. So, it might seem like a good company in the beginning but it's absolute crap.

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Good One
by Brenda, May 06 '09

Fun and rewarding!

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Love it and hate it LOL
by Issadora, Apr 18 '09

I LOVE Hotspex overall. Rewards kinda suck with the points sweepstakes thing however they are FUN to take and you can win stuff. I won money from them from a drawing and that made me super happy. I also found that they have special programs you can get invited to within and you can win gift cards as well as 'bucs' to go towards sweepstakes and things. I do think that the sweepstakes are si based on chance and things that that can bite.. take forever to add up and all that... would be nice if rewards came easier or something but hey, it's better than a lot of other sites so I have to say I love it.

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good but needs a few tweaks
by bobby, Apr 13 '09

as many have said, this is a really good panel as far as visual,how easy,fun and the acceptable length of the surveys. as others have said too, the frequency of getting the surveys could be alot better. the biggest problem i have is the reward side of it. i have to go thru a middle man(points.com) to redeem my bucs and the ratio of bucs to dollars is really bad. you lose alot of bucs in this manner. they do need to change this reward system very much so. the panel is a little overated because of these particular items. if they would remedy these, maybe then they could rate as tops then.

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its ok
by Tiffany, Apr 09 '09

been a memeber since jan 09 and just redeem a amazon gift card got it right away i say it ok i have not had any problems

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Hotspex Is A Big Loser
by B., Apr 09 '09

Hotspex has changed for the worse over the past few months. They use to send about 1-2 surveys per week but here lately I've only received
about 1 per month. The last couple surveys allowed me to get all the way to the end and then kicked it out after I answered all their questions. Not Cool Hotspex!

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Survey Company
by Jim, Apr 01 '09

Just signed up but havn't had the first survey at this time.

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Not enough surveys
by Clam, Mar 21 '09

They give me surveys about every 2 months. Plus you can only redeem your points for sweepstakes entries and donations.

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Why is this ranked #1 ???
by Aleyna, Feb 14 '09

I can't for the life of me understand why this panel is the #1 panel on the list. Yes, their website is slick and pretty, yes their surveys are easy and have great graphics. BUT: you almost never get surveys from them after your first month on the "team," and your 'bux' only get you gift cards which you have to go through a different website to obtain (when you do finally, finally earn one). This is a nice looking website, but I prefer one that actually sends out surveys, and one that pays cash.

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Changed their reward system and I lost!
by Ginny, Jan 06 '09

A year ago I had 50,000 plus bucks. They phased out the system and I lost them all. I have been disgusted ever since. Not a good way to reward loyalty.

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IT'S NOT GENUNIE
by Ben, Nov 24 '08

First of all, barely send it out any survey and secondly i can't see anyone to won anything or to rewards for any genuine points to taken part and to particiapted in their survey and i'm kind of gobsmacked why on earth it's on top of *Poice Surveys* poll!!!
it must be a BIG joke!!!

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COOL SURVEY LAYOUTS
by JAMIE, Nov 19 '08

THE HAVE SOME REALLY FUN AND COOL SURVEYS. THEY DONT HAVE TOO GOOD OF A REWARD SYSTEM. THE ONLY THING I USUALLY GET TO DO WITH MY POINTS IS TRANSFER THEM TO POINTS.COM.

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Not So Bad
by Stephanie, Nov 10 '08

Yes, the rewards are a little weak for this site. But their surveys are quick, and offer breaks and bonus's when they are not. Also, I've cashed out through points.com for $11.00 on my reloadable Starbucks card. I've only invested about an hour (in three months) in their surveys too...

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Decent company, not much payout.
by Zachary , Nov 03 '08

The surveys aren't as tedious as most survey companies offerings.

However, as has been stated, the incentives are pretty weak. In a year and a half I have redeemed 3 $10 amazon certificates.

As has been stated, the reason this panel is so highly rated is because it sends emails to its members encouraging them to rate the panel highly. Much better panels are available.

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waste of time
by michael, Oct 18 '08

total wast of time get asurvey once every 3 months

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security risk?
by allison, Oct 18 '08

I don't know why, but my Symantec is suddenly blocking Hotspex. I clicked to see what the risk was and it idicated a virus. I don't know what's up, but there are too many survey companies out there for me to risk it.

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teamrusuh
by Riki, Oct 12 '08

hotspex is good i thing...thats 1 of 4 my online survey

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Personal Account Information Not Safe
by Windy, Sep 30 '08

I signed up and started to look around the different stuff they offer on their site. Too many games to earn 'bux.' Somehow when I went into my account i ended up in someone else's instead. I had total access to their info, their address, etc., and this person lived in Canada! Twice I emailed hotspex to complain about their security. They emailed me once to say they had no idea how that happened. I deleted all my info and closed the account. Too much personal info in these accounts. If they couldn't keep this person's info safe then I refuse to have my personal info with them. They can keep my 'bux', I'm not going back.

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If you Like Fun Surveys then this is for you
by freda, Sep 16 '08

they are 1 of the best, however i've only got invited to 1 survey in 2 months they move kind of slow, but the surveys are very interesting and there are a lot of polls you can anwers. In a nut shell very fun, but not enough survey.

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My Review of Hotspex
by Stephanie, Sep 04 '08

I have fun doing the surveys for hotspex. I like the way they go about things. I have actually put my hotspex bux in and won 2 times so far, I won $100 in groceries, and recently the viewsonic8 picture frame. I am not sure why everyone is rating this survey so bad, it is super fun, well at least I think so :)

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So few surveys!
by Brooks, Aug 23 '08

Hotspex offers some of the most entertaning and interesting surveys- but sometimes an entire month rolls by in between survey invitations.

So I can't recommend this panel.

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Lotsa Fun
by Brad, Aug 05 '08

I think Hotspex is great.I've had a special project and earned a total of $275.00 so far.The usual surveys are fun and usually not very long.I've had nothing but good experiences with Hotspex.Join its Fun,Fun,Fun...

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I <3 Hotspex
by Lindy, Jul 28 '08

I have always thought Hotspex had great surveys, Recently I won an IMac Computer from hotspex, it was simple to claim, delivered promptly and is such a fabulous prize. Best of all its based in Canada. Hotspex is definately my favourite survey site!

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Not enough surveys
by Don, Jul 16 '08

While the surveys are a little different from the others, the lack of survey invitations just doesn't make it worth the effort anymore. I don't care about fun, I care about making money in a reasonable time frame. If you want money don't use this site. I also don't like the fact that it is based in Canada and seems like a lot of the incentives are catered for Canadiens instead of Americans

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Fun Surveys. Poor incentives
by Joy, Jul 02 '08

I have been a member of this panel since December 07 and have only earned 715 bux.... which is very poor considering it will take me nearly 1,800 points to earn a $10 gift card for best buy on points.com.... I don't care how good and fun the surveys are when you're only paying your panel members 10-20 bucks a year to participate. I will consider canceling my membership unless they improve. At this rate they are getting my valued opinions for free. I have WAY better luck with Pinecone Research and SurveySpot. Them two are the best!

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Go for it
by Beverly, Jun 30 '08

I have reached my incentive only once in the past year with HotSpex.com. However, I love taking their surveys, as they are so interesting. As with all surveys, what you buy and how you live (and even where you live) influences what surveys you recieve. So it will be a different experience for each person. But this is one of the best ones I've experienced.

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Awesome
by Marina, Jun 19 '08

I just won a contest at hotspex. I won Grand Theft Auto Special Edition. For only taking a few minutes out of my day to do surveys that aren't boring, I'd say it's an awesome site.

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very nice
by cheryl, Jun 10 '08

it is a lot of fun to their surveys. one of the better ones out there for non usa users.

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Great for me.
by Rhoda, May 26 '08

I love doing their surveys. They are alot of fun. Just wish there were more of them.

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not worth the effort
by First, May 24 '08

This site provides sponsored surveys (which pay more) and fun surveys (which pay minimally). I often travel, and despite being invited to complete sponsored surveys, the site prevents me from doing so while traveling. I haven't been invited to complete a fun survey in almost a month. The site is too hard to use, and the surveys are a bit too gimicky; not worth the effort unless you're just looking to occupy idle time.

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fun surveys
by Kathy, May 23 '08

the surveys are fun to complete, but more of them are needed

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Not impressed
by Eileen, May 22 '08

I have been a member of HotSpex for a few months now. In that time I have received not one, but TWO requests from them to come on here and give a favorable review. Instead, I am giving an HONEST review. I think it's unethical to try to sway their members into giving positive feedback about them here. Notice the influx of new reviews the last few days?

Also - in my experience I have had very few surveys and still am unable to cash out my points. I can't honestly remember the last time I got a survey.

Overall I think it's a waste of time.

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unique and fun surveys here
by Toni, May 21 '08

Give them a try

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Awesome Website!
by Rick, May 21 '08

Hotspex is a very unique website! Hotspex is very different from the other survey panels that I belong to! I truly believe that Hotspex really tries to keep their surveys interesting to their panel members, by using their cartoon type characters, humour, etc.!

I also like being able to swap earned rewards to "points.com," with other reward programs!

For a truly different survey experience, I highly recommend Hotspex!

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Hotspex
by Kimberly, May 21 '08

I love this. I always use my points to get Trip Rewards points so I can earn free hotel nights.

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No survey's sent, hardly no incentive
by kelli, May 21 '08

To me HotSpex is only for people who just love doing surveys and do not require a whole lot of incentive, (if any), for doing so.

Yes, the surveys from them are fun and unique but that is about it. In 3 months I have only received 1 survey from them. I know a lot of people that say you have to give these sites time afer you join in order to really start benefiting. I'm sorry but time is money and I really don't have that much to waste when there are plenty of sites that are willing to pay. 3 months is ample time. Sure you can donate your points to charity but what good is that when you don't have any?

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HotSSpex
by Sue, May 21 '08

I have not reached ' payout ' so can't comment on that at all.

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Good Site to Join
by Jim, May 21 '08

I would recommend this site if you like doing surveys. Thier surveys are different from the ones you get from the other survey sites. They make you think and exercise your brain a little. I like some of the unique features of this site like instant pie charts so you can see how many other people feel the same way you do when you answer questions.

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i have been taking survey for hotspex
by marie-paule, May 21 '08

why i never won anything by taking survey for them.but i will keep trying for a prize send me anything and i will be happy.................bye bye t.y.

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hotspex is hot
by Carrie, May 21 '08

Great site. Can redeem rewards for things from HBC points to gift certificates. The surveys are not too long. The screeners are short. Highly recommended.

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Fun site - can get gift cards!
by chantelle, May 21 '08

I love this site. The surveys are a lot of fun, and you can trade your points on points.com for stuff like Amazon gift cards. They don't send a ton of surveys, but some of them pay a lot of points, so the points add up pretty quickly. I would highly recommend this site. I see some people don't like the trade the points for air miles, etc because it doesn't have a great conversion rate, but there are a lot of other programs you can trade the points for, not just air miles. I find that the gift certificates are just as great as receiving a check, because you can use them as gifts, or to purchase gifts, and there's nothing out of pocket. Have fun!!

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A+!
by Diana, May 21 '08

I love hotspex.com. Their surveys are fun and interesting. I also think it's admirable that you can donate some of your points to charity; it's the first site I found that does things like that! They have a hotpot jackpot, as well as places to put bids in on prizes (and the prizes aren't half bad ;)).

My only complaint would be that I wish there were more surveys. Ever since I completed the initial ones, I haven't heard anything back!

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Hotspex is the best place to take surveys
by scott, May 21 '08

Out of all the survey sites I'm signed up with hotspex is the best one. I won a prize and was notified right away then I received it within 1 week and they have fun surveys which i like to do alot.HOTSPEX you are the best KEEP UP THE GOOD WORK.

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hotspex is awesome!!
by kim, May 21 '08

i haven't won any prizes but they pay in their points quite well, i change my points at points.com with them now but they are great. Many surveys etc.

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Time Will Tell
by Beverly, May 21 '08

Just been with them for a short time so really can't determine how the cash incentives are but do know that the surveys are almost always fun to do. I don't get many but it's ok as I don't need to be overloaded with too many surveys.

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HotSpex
by Linnea, May 21 '08

Hotspex is just one of over 50 survey sites that I belong to, it is one of the more fun sites that I belong to, but the incentives are quite low, and I do not recieve surveys from them all that often, MAYBE once a month or less often at times. They are fun though, even the more serious surveys are fun.

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Hotspex is fun
by Alice, May 21 '08

I always like being creative with Hotspex. I do a lot of surveys and get many incentives with other places to make up for the lack of incentives with Hotspex.

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Lots of effort, little pay
by L, May 08 '08

Hotspex is not a bad survey site, but if you're looking for lots of cash with little effort, Hotspex isn't it. Hotspex sells itself on fun rather than on incentives. I agree with the other reviewer. Some of the reviews here are obvious astroturf. I've never seen so many reviews use the word 'innovate'.

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Annoying
by JohnMichael, May 07 '08

I do several surveys and this one is the worst. I don't understand any of the positive rankings. Their surveys are so annoying and you don't really get anything out of it. Survey police needs to check this ranking out, sounds like maybe the Hotspex folks have pulled a fast one and loaded up the positive reviews.

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Hotspex
by John, May 05 '08

I have thoroughly enjoyed this survey company and they actually went out of their way to send me a birthday wish!

I was so please and therefore would like to return the favor and rate Hotspex.

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Hotspex
by Ann, Apr 24 '08

I love this survey place. HotSpex's surveys are the best. I look forward to them coming in. Who cares about the incentives, I just like giving my opinion on things. They are the nicest people. I received a Birthday wish from them. I thought how caring of them. No one compares to Hotspex. You are the best. Keep up the great work.

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not good one
by jack, Apr 18 '08

It is funny but very poor incentives

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Hooray for Hotspex!
by Jeremy, Apr 03 '08

I signed up with hotspex about four months ago. Yesterday I received my free Ipod Touch($300 Retail) in the mail. I have gotten good and rapid(within the same minute once) responses to my questions from their customer service, and I received my prize one week ahead of schedule. I definitely feel that Hotspex values their panelists for more than just their information, they want you to have a good overall survey experience.

I have never really considered using their points.com exchange but I imagine it would be good for those who collect airline miles. I do like the ease of their charity exchange(most have no minimum donation so its really easy even if you dont have 1000 points) and the fact that they plant a tree for each survey. I am a big fan of the prizes in their raffle style point exchanges and can tell you I won so it is possible, but you gotta be in it to win it.

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Hotspex Rocks
by April, Mar 18 '08

I love this site, they always have fun surveys for bux which you can buy raffles or exchange to charities or points for prizes. I never win anything and i just recently won the Lost seasons 1 - 3 on DVD. I was told to wait 2 weeks for my prize to get here, and i got it in like 3 days. The people at customer support are extremely nice and so very helpful. I am going to get all my friends involved with them as well. I highly recommend HotSpex to anyone.

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Poor Incentives!!!
by Marc, Mar 12 '08

Speaking from personal experience this is one of the worst survey sites around. I do have to give them credit for the fact you can donate your points to charity. Thats what I did with my points right before leaving them. If your looking for a site to put some coin in your pocket or for nice prizes then this is NOT the place for you. Surveys are boring and the reward value is low to nothing. Yes you can possibly win in their drawing, but the odds are slim to none. The survey questions at times seem strange. I wasn't sure what they were trying to survey for. Oh well I won't waste my time here ever again.

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Where's the beef?
by david, Mar 12 '08

You can cash in your rewards (bux) for 1) a chance in a monthly drawing, chances to win monthly draws (raffles), donate them to charity, or use points.com to exchange them for airline frequent flyer miles.

The only realistic choice is to convert them on points.com. There is a conversion function that can tell you how much hot spex bux will get you on the various programs available on points.com. For example, 300 hotspex bux gets you 118 USAir dividend miles. I recomend you check out your rewards before deciding to jump into HotSpex

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