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16501 Ventura Blvd., Suite 300, Encino, California  91436
Tel:   Contact: support@surveyhelpcenter.com
Operated by: Instantly Inc.

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Overall User Rating

369 user reviews
Rewards Offered
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Member Opportunities
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Redemption Info
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdNo points system

$25 USD minimum account balance required to request most rewards, with 4-6 weeks to receive reward.

$50 USD minimum to request a PayPal payment.

iPoll General Information


Survey Types
iPoll offers its members the opportunity to take surveys via their website and also via their mobile apps. Their mobile apps are available on both iTunes (for iPhones) and on Google Play (for Android phones). Users who download the mobile app can expect to be contacted more frequently to participate in surveys.

Rewards Offered
iPoll offers various rewards including cash paid via PayPal, Amazon.com e-vouchers, iTunes gift codes, credits on Travelocity, Visa pre-paid cards, and donations to various charities.

$5 Signup Bonus to New Members
New iPoll members will receive a one-time credit of $5 added to their account. This makes the $25 minimum to redeem most rewards attainable faster.

Eligibility: Residents worldwide 13+.

Note: iPoll was formerly known as SurveyHead.

"Slooow to pay and cruddy customer service"
November 05, 2015 by Teresa from United States

So far, I've gotten two $50 gift cards from this company. But each time, it took well over a month after I earned it and I had to send a reminder asking where it was. Now I've earned a third $50 gift card 6 weeks ago and the same thing has happened. I've since earned almost enough for a 4th $50 but I am so sick and tired of the sloooow service that I am going to move on after I get what I have earned. In addition, I've completed several LONG surveys where there was a malfunction on the very last page and when I inquired, they could not assure me I would earn my dollars. And they refused to update my first name since I don't use my nickname any more. So I am really disappointed with their customer service as well as their taking weeks and weeks to pay. I'm sure I can find another survey site who will do better.

"Beware of Some Surveys"
November 04, 2015 by Paul from United States

Many of iPoll's surveys are fun and worth the trouble, but BEWARE of at least 2 of the survey companies they use -- look in your address bar as the surveys are loading. The bad ones are Lightstream and Ipsos, both of which like to get you to answer 20, 30, or 40 questions and take 10 to 20 minutes doing it, getting all of your information they can, and then not qualifying you. Ipsos is especially bad at this -- they get a couple of dozen answers from you, tell you that you don't qualify, and ask if you want to try another survey. When you click yes, it starts all over again with many questions only to not qualify. Then, you guessed it. They put you in a third survey, a fourth survey, never qualifying you, but they have all this free information from you. I quit doing Ipsos altogether, because I only qualified for 5 to 7 percent of their surveys on iPoll.

"Suspicious account cancellation with no communication"
October 28, 2015 by Lindsay from United States

I have been a member of IPoll for about six months now. At first, the earrings seemed steady and there some fun and interesting offers including product trials and scavenger hunts. Over time my qualifying offers dwindled to nearly nothing.

I managed a $25 pay out in the form of a gift card. It took ages to credit. Shortly after I received it I logged in to find my account was gone. Just totally vanished. No notice as to why.

I am an honest user, and an infrequent user. I cannot begin to think what happened. My account is gone and my balance with it. Seems many others have had a similar experience.

Would not recommend.

October 18, 2015 by STEPHEN from United States

What's very annoying about this site is on a typical day you get a list of 20 surveys and every one you click on you don't qualify for. A person could spend up 40 minutes doing this and not even earning a dime. When you do qualify, you do eventually get paid, so it takes tons of patience.

The surveys are very repetitive and boring. Some surveys go on and on and never seem to end. You can get one that asks you 300 questions about toilet paper or several hundred mind numbing boring questions about health insurance. Sometimes I have to get up a take a break because I get so sick of answering these stupid endless boring questions. Some days it can really fry your patience!

The completed surveys then have to be validated which can take up to a year in some cases. When you reach that magical $50 of validated surveys, you put in a request and wait another 5 weeks for your payment. Very, very slow.

"leave this one alone"
October 16, 2015 by Adam from United States

I figured I'd try it out, with 5 dollars free just to try it. Well, I tried it. I spent a week opening seriously *hundreds* of surveys for them to get to the minimum payout of 50$. There are always dozens of surveys in your inbox, of which you will qualify for basically none of them (how many times do I have to tell them I don't have any kids?), or at least that was my experience. The ones you do qualify for are all ludicrously boring and repetitive, and unlike most survey sites, there seemed to be zero correlation between how much time a survey takes and how much it will pay.

So, I finally got to 50 bucks a few weeks ago, and that's when I discovered, it also takes them an unknown, but apparently quite large, amount of time to actually process results of surveys. About a month in, of the $45 in survey money (since they gave me $5 to sign up, and actually it's $46.87, since I couldn't get it to $50 exactly), $23.17 of that is still "pending", so until it gets to $50, I'm just waiting.

Generally I don't mind sites that do that, if I'm going to keep using them, but I mind when it takes this long to process any of it, *and* the only payout is at a whopping $50, *and* their surveys are boring and don't pay much and I don't qualify for most of them, *and* their site is super clunky.

Strongly not recommending this one.

update: 2 1/2 months after joining, so about two months after getting to 50 dollars "pending", I finally had enough to cash out. I've put in that request, now let's see how long it takes them to redeem it...

final update: verdict, just slightly under one extra month. So about 3 1/2 months between "earning" 50 dollars (which was a slog) and actually receiving it. They did pay, though, so at least there's that.




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