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Ipsos i-Say

Global Headquarter Services, 35, rue du Val de Marne France
Tel:   Contact: questions@i-say.com
Operated by: Ipsos

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Overall User Rating

199 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxDonations to charity
Green checkboxiTunes gift cards
Green checkboxSweepstakes entries
Green checkboxVISA prepaid cards
Green checkboxAir Miles Reward Miles
Green checkboxAmazon gift cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxOnline focus groups
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Redemption Info

1000 points ($10) minimum account balance needed for reward redemption. £10 needed in the UK.

Alternatively, 250 points can be used for an entry into the Trading Post draw, which features various prizes.

Ipsos i-Say General Information

Ipsos i-Say

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-100 points for each survey you successfully complete.

Reward Types and Amounts
Ipsos i-Say offers the following reward options:

  • exchange your points for a payment to your PayPal account (1,000 points = $10 PayPal payment).
  • exchange your points for e-voucher to your favorite stores including Amazon, iTunes, and more
  • exchange your points for a VISA pre-paid card
  • Canadians have the opportunity to exchange their points for Air Miles Reward Miles.
  • exchange your points for a cash donation to a variety of different charities.
  • 250 points can be used toward an entry into the Trading Post Draw which features prizes such as vacations, etc.

Sweepstakes Opportunities
Members of i-Say will receive entries into various prize draws just for being active members, for taking surveys, etc. Prizes vary but include things like electronics, vacations, and prize packs.

Loyalty Program
Ipsos offers a loyalty program where members can earn bonus points if they have already completed a certain number of surveys in the past. For instance, members receive 25 bonus points after completing 5 surveys, 50 bonus points after completing 10 surveys, etc. The more surveys that are completed, the more bonus points increasingly become more valuable.

Ipsos Background Information
The Ipsos i-Say online survey panel is operated by Ipsos Insight, a division of Ipsos. Ipsos is one of the world's largest online marketing research companies which conducts over 6 million surveys annually in over 100 countries..

Note: The European version of this panel, Ipsos Access Panels, has merged with Ipsos i-Say. They are now one.

"Okay, sort of."
Sunday, December 21, 2014 by g

Upside:
They always pay and are owned by Reuters.
Their amazon redemption is emailed to you instantly after cashout.
They respond to some emails when you email a problem.
You get a lot of surveys daily/weekly.

Downside:
Pay per survey is too low. average 90 cents per 25-30min.
Most surveys are longer than stated. If it says 20min, its usually 25.
They don't respond or fix all emailed problems.
20% of surveys don't credit. Poor IT/Platform. Surveys redirect forever to another survey if you don't qualify for the one you click and after completion it forgets what to credit.
Too slow to accumulate rewards. Don't qualify for many lately. Lucky to get $10 or $15 per month, which makes it near pointless.
Home tests/studies dried up lately. I use to get at least 2 every three months, now very little (that might just be me though).

Overall. The changes a few months ago to the platform worsened things, but lots of faults remain. I-say is an extremely reputable and honest company, but are borderline negligent probably due to so many members they can't respond to all, and their pay is WAY too low. Platform is poor now. 20% of surveys not crediting is inexcusable especially given the low pay. 2/5.


"Disappointed"
Tuesday, December 16, 2014 by janice

Not impressed & even less impressed since 11/12 when I took a survey & never got my 90 pts. They said they had a technical difficulty & would give me those pts in a few days. After them saying that for a month now, I still don't have those points. Not very honest people so I'm done w/them.


"OKAY"
Wednesday, December 10, 2014 by MICHAEL

I DONT GET PAID OFTEN ENOUGH FOR THIS TO BE AN EXCELLENT COMPANY; I DON'T GET ENOUGH SURVEYS THAT I QUALITY FOR, TOO


"Used to be Great!"
Monday, December 08, 2014 by Karen

When I first started using this survey site I got a lot of survey invites. However, they have since updated their survey algorithm that tells you what surveys are available to you. I was lucky to have 3 available! But that is not the worse part is when you click on one that is available, you either get screened out of it or it tells you that no surveys are longer available today.

I also have never won a prize from them since I have been with them. I just finally gave up on them.


"Awful company"
Friday, December 05, 2014 by Dr

I had once already discontinued membership with i-Say but was forced to re-join after Synovate, with which I was a member for many years, transferred to i-Say. The first red flag was that it took over 6 months to get points from surveys I'd already had verified, taken, and officially completed with Synovate. There was no good excuse from i-Say other than that they were busy; meanwhile, the company transfer was not in my control, yet I was potentially to lose $150 of untransferred points. After this debacle, things went along fine for a couple of years, until I suddenly stopped receiving emails all together. After not being able to log in, I was informed that my membership was canceled. Although it is the very first R&R listed for i-Say (kind of like being an at-will employee), when pushed they informed me that it was possible that I accidentally answered inconsistently on surveys but they had to cancel my account anyway. Feeling my reputation ruined and clearly without even being able to defend myself or even make an educated guess at what I could have done to deserve banishment, I had to fight for reinstatement of my previously earned points. I tested products at the risk of myself, family, and pets; spent countless hours doing i-Say surveys when I should have been doing other things -- and I simply got to wait to see if my points would be reinstated (and continue to be ignorant of why I was canceled).

For those who are having great experiences with the company, good for you -- but do know that mine and other reviews that have mentioned banishment and uninformed discontinuation of membership, I am here to tell you that it's absolutely true, and to watch your back with i-Say.


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