Ipsos i-Say
100 Charles Lindbergh Blvd.Uniondale, New York 11553
United States
tel: 866-893-1188
questions@i-say.com
Click here to visit their website

View Active Complaints
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Overall Company Rating: 59.0%
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| Survey Company: | |
| Overall experience with this Survey Company: | 62.1% |
| Would you recommend this company to friends and family? | 46.2% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 77.4% |
| Have you signed up to take surveys with this company? | 100.0% said yes |
| Did you receive an email confirming your intention to take surveys? | 94.9% said yes |
| Were you misled in any way when signing up? | 12.8% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 68.7% |
| Rate the ease of finding Company information: | 66.7% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 50.7% |
| Rate the quality of Customer Support responses to your questions: | 52.9% |
| Rate the timeliness of Customer Services responses to your questions: | 47.1% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 53.3% |
| Rate the time it takes to receive your incentive: | 52.8% |
| Have you always received the incentives you had earned? | 59.0% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 7 |
| Is taking their surveys an easy and enjoyable experience? | 69.2% said yes |
| Rate the quality of surveys you receive: | 71.3% |
| Rate in general how well this company's surveys work: | 68.2% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 84.6% said yes |
| Do you feel that your personal details are kept private with the company? | 79.5% said yes |
| Rate how you feel your opinions matter to this company: | 63.1% |
User Reviews
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Problematic and scammy
by Marty, Nov 13 '09 This seems to be a site fishing for free information.
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I Like Them
by Lea, Nov 07 '09 A legitimate survey company. Short prelims not surveys in disguise. Had gift certificates but now $5 cashout. Excellent customer service, always received pertinent responses to my questions not generic responses. Also, if not acceptable usually receive 1 point (10 cents). My only complaint is usual reward is 8 points (80 cents) a survey. I wish they rewarded more, then they would be perfect. |
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NO GOOD
by RELL, Oct 28 '09 DON'T SIGN UP TAKE TO LONG TO GET A REWARD.U NEED 200POINTS FOR 20$(CASHOUT AT $10-100PIONTS).EACH SURVEY IS 4-8 POINTS U GET A SURVEY TWICE A WEEK OR ONE EVERY OTHER WEEK .BEEN WITH THEM FOR A YEAR I HAVE 198POINTS.I'M GETTING MY CHECK AND QUITTING THEM. |
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test product
by Bonnie, Oct 23 '09 I received a nice test product from them today and also cashed my account. So I have had a pretty good experience with them so far... |
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they do pay out
by Frank, Oct 23 '09 I've had no problems with this survey company..they've always paid out when I've cashed out..but I do hear that they had problems with INCENT ONE ..they were the ones with all the gift cards & now you can only redeem for gift certs which isn't bad..no problems here |
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lately having problems
by Carol, Oct 12 '09 I have been with this company for about a year cashed out my point several times over with no problems and I noticed last month when I went to cash out it would tell me I did not have enough points when I know I did ,so I contacted customer service , they replied the next day that if I could not cash out they would do it for me , so I though I would wait and see so today I was able to ,I don't know if they were having a problem with their site and maybe they fixed it.but I do get my gift cards within a two to three week after cashing them in, this is one of my favorite survey sites. |
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Can't cash out online
by Stephanie, Oct 03 '09 As some others have said, the button you click to cash out does not work. Others I've talked to have the same problem. Pretty weird... Apparently you have to call the company and ask them to cash out for you since the button doesn't work. Even then, I've heard they take forever to pay you or won't pay you at all. What a hassle. I've cashed out before and have never had this issue. I'll stick with them for now, but if this continues, I'm not sure for how long. I wouldn't recommend them to anyone else, though, when there are much better survey sites out there. Earth to Ipsos: fix your website! |
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fakes
by Robert, Aug 25 '09 Try to cash out but button does nothing SCAM |
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HORRIBLE CUSTOMER SERVICE!!
by CHARLES, Aug 12 '09 Been waiting for months for 10 dollar amazon gift card..e-mailed several times..no response..then finally they write and say they have forwarded my email to the higher-up in the company. No response from whoever that is..Pathetic and a total waste of time!! |
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just say no
by gary, Aug 10 '09 i've been with them for awhile got nothing i think everyone who said yes works for them,but thats my opinion |
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Wast of time!!!!!
by Matthew, Aug 09 '09 Points are small and take forever to earn. Redeemed rewards finally 10 weeks ago and still yet to received. I contact c/s and they advised me they were having a problem getting gift cards sent out. Pathetic excuse for a company. Don't even bother. |
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Too long to earn and nothing in the end
by Cynthia, Aug 05 '09 I found the surveys enjoyable for the most part, but incentives small. Points only, no cash. It took over a year to accumulate enough points to redeem for a $5.00 gift card, which I never received. That was June 2, 2009. Their terms state 5 weeks. I emailed to inquire on August 1, and August 4, 2009. No response at all. Very disappointing. I am staying away until I get a response and my gift card. I would not recommend this site. |
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Pathetic
by Mark, Aug 04 '09 I have been a member of Ipsos since June08 and since that time I saved points in my account 8-4 points per survey if you qualify for 1 point if you dont. I was finally able to get 500 points, after a YEAR, put in for a 50 dollar amazon card on June 12 2009. We are starting the second week of August and it still has yet to arrive. When I emailed I was told the vendor had problems sending out the cards and to wait another 2-3 weeks for delivery. Pay outs are non existent surveys atrocious. |
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LOVE THEM
by Hanne, Jul 24 '09 I have had NO problems at all with IPOS. I have traded in points several times for $25 gift cards, and in addition have gotten to test products numerous times in my home. I also receive MyPoints whenever I complete I survey. LOVE THEM! |
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Just like OTX! What a SHAME!
by jim, Jun 04 '09 At first this site was ok.Now they are becoming more like OTX and kicking you off because of malfunction of some sort. Pitifull that companies treat people like this for a buck.
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why bother
by maria, May 31 '09 They went to a pts system promising a better survey incentive and experience, but won't send the cashout incentive. All I wanted was my $5 CVS card that I earned...cashed out in march..today- well after filing a complaint with survey police, I can't even login to my acct.Hmm? |
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waste of time
by Doug, May 20 '09 After taking a year to manage to compile 50 points for a $5 chapters gift card I finally redeemed, thinking like evey other company it would be an e-certificate. Unfortunately they send snail mail...after a couple of months of waiting and emails, I get an email telling me about delays and backorders, and how they order every 7 to 10 days and it takes 7 to 10 days to deliver the rewards, to which I responded that my order must have been missed on the original order as well as a few re orders..
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not worth the time
by Sean, May 04 '09 at first i tried to take a lot of the surveys they sent me and qualified for a few. did this for a while and qualified here and there. i thought i'd qualified and completed more than my balance showed because after quite some time i only had like 9 points accumulated. decided it wasn't worth the effort because at the rate i was going, it would have taken 3 years to save up 50 points. |
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Payout Button Never Works
by Dale, Apr 27 '09 I have been with them for a year. Tried to redeem for a gift certificate, but the final payout button never works. I emailed them 3 times with no response. They say the button won't work if you do not have enough points. I have more than enough points. They probably want us to give up in frustration and pick one of their overpriced "Merchandise" rewards, which they get for free from their advertisers. No company is legit if they promise to pay for your time and they do not. |
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Something for every survey
by Sandra, Mar 24 '09 I've been a member of Ipsos for a while now. They switched to points which is better than draws. They give points for each survey. Sometimes the points aren't that high, but there's also draws for bigger prizes. It's the best of both. I'm also a VIP. I think it was because I answer most of my surveys. There's a draw for a car. That would be great to win. I like giving my opinion, so some type of payment is a bonus. |
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improving
by Dixie, Mar 14 '09 I've been with IPSOS-I-say for about 4 months it's true their incentives are small but I find them honest and enjoy doing their surveys and recently they invited me to complete a home study which pays cash as soon as the study is complete. |
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Never had any problems
by Laura, Jan 27 '09 I must be a lucky one too because I've been with this company for a couple of years and redeemed £135 worth of vouchers, which always arrive quite quickly. I really like the fact that they show your order history, and when you requested payment and when it's been mailed, so you can keep track of where it is. You can check your points total and everything else in the gift area part of the site. |
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Awful liars
by Chris, Jan 26 '09 I hear of people getting paid cash for completing their surveys, but all I have gotten are points, which require 50 to cash out for gift cards, and most surveys are only 4-8 points for 30 minutes of your time. Also, they like to make you take the entire survey before screening you out/disqualifying you, which has happened to me several times. I would avoid them. |
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one fo the best
by jake, Aug 19 '08 they give you alot of surveys in which you can redeem for a variety of great prizes. |
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Don't Think They Are Legit
by kelli, Jul 16 '08 Recently, after taking many many survey's for this company, I decided to check my account; things like money earned, survey's taken, etc. I couldn't find a way to check this anywhere on their website. I e-mailed them a few days ago and have not heard back yet. I know for sure that I qualified for and took several paying survey's for them. I am really starting to think that it is not a legit reputable company and will stay away until I get a reply in regards to my e-mail. |
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Its OK
by MJ, Jun 30 '08 I have gotten 3 5 dollar gift cards from them and they always come as an unexpected surprize, never won anything though.. Cant figure there vip club out....... I guess im in it for all its worth lol |
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Gift Card Reward
by Daniel, Jun 25 '08 I have received a gift card from Ipsos, thanking me for my participation after I have left for not receiving any rewards. I look forward into Ipsos i-Say for further notice. |
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Loving i-Say
by Chad, Apr 24 '08 I had a very good experience with Ipsos i-Say. I like the number of survey invites I get from them. It really gives me a chance to earn points. |
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Bad Survey Site
by Dustyn, Apr 19 '08 I received very few surveys while with Ipsos i-Say and the few surveys I received were difficult to navigate. Eventually decided this survey company was not worth not my time. Very difficult website to navigate. |
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Just cash sweeps...
by Linda, Apr 18 '08 I was with Ipsos for awhile and NEVER got any paid surveys. Just some ones for sweeps. I finally resigned from their panel. Was not worth my time! |
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NO CASH/FALSE PROMISES
by R., Mar 30 '08 I have been trying for almost a year and still have not received my money!!! They have told too many lies. Every time they email me its a different story. I have wasted too much time doing surveys for this company with no compensation. I would stay away from this company!!! |
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i like Ipsos
by gillian, Mar 27 '08 i think i must be one off the lucky ones iv been with Ipsos for about 8 months so far i normally get two or more survey a week to do and have collected lots of points probably over £60 worth which as come in nicley its one of my favorite sites which i hope to keep adding to my rewards with them in the future |
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Not wasting any more of my time
by Patrick, Mar 07 '08 I've completed many surveys for them and never been compensated a thing for my time. They tell you there will be cash surveys occasionally but I've never been invited to one. I've decided to cut my losses and just delete their emails going forward, as they even make it difficult to cancel your membership. Stay far away from this site unless some poorly-designed flash game in which you have no control over the outcome is enough of an incentive for you to complete surveys. |
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No Cash
by Kenneth, Feb 19 '08 I have been with them for years and like others posted here, have never won a darn thing from them. If you want to waste your time doing the surveys and get put in some drawing, well then good luck with it. I have also had problems with their surveys at the end of the survey to play their little game they have and half the time I am unable to play the game. I email them and they always say its my fault or that I dont have the right flash loaded on my pc and I do. Always some excuse from them. |
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No Go
by Joseph, Feb 05 '08 I've only got one survey that paid me $3.00.
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No incentives
by david, Jan 21 '08 Have been a memeber for 2-3 years, completed many surveys 50+, for each survey I received entries that could be put into drawings. I never won anything nor know of anyone who did. |
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Draws And No Cash
by Jim, Jan 10 '08 I have been with survey site for about 2 years and I have never received any prizes or money yet. When you complete a survey you do a little puzzle or something that you could win instantly but I have never won instantly. Then when your done that you get ballots for a draw and there is specific prizes to spread your points out. So you add certain amount to a prize you want and when the drawing comes you cross your fingers and wait. I still haven't won anything with them in 2 years but I enjoy there surveys and I know they are legit..Good-luck. |
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They don't respond to emails
by EARLENE, Sep 06 '07 There isn't any way to check your status on your account. They have owed me $10 for two months. |
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