Ipsos i-Say

Global Headquarter Services, 35, rue du Val de Marne France
Tel:   Contact: questions@i-say.com
Operated by: Ipsos

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Overall User Rating

191 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxDonations to charity
Green checkboxiTunes gift cards
Green checkboxSweepstakes entries
Green checkboxVISA prepaid cards
Green checkboxAir Miles Reward Miles
Green checkboxAmazon gift cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxOnline focus groups
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Redemption Info

1000 points ($10) minimum account balance needed for reward redemption. £10 needed in the UK.

Alternatively, 250 points can be used for an entry into the Trading Post draw, which features various prizes.

Ipsos i-Say General Information

Ipsos i-Say

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-100 points for each survey you successfully complete.

Reward Types and Amounts
Ipsos i-Say offers the following reward options:

  • exchange your points for a payment to your PayPal account (1,000 points = $10 PayPal payment).
  • exchange your points for e-voucher to your favorite stores including Amazon, iTunes, and more
  • exchange your points for a VISA pre-paid card
  • Canadians have the opportunity to exchange their points for Air Miles Reward Miles.
  • exchange your points for a cash donation to a variety of different charities.
  • 250 points can be used toward an entry into the Trading Post Draw which features prizes such as vacations, etc.

Sweepstakes Opportunities
Members of i-Say will receive entries into various prize draws just for being active members, for taking surveys, etc. Prizes vary but include things like electronics, vacations, and prize packs.

Loyalty Program
Ipsos offers a loyalty program where members can earn bonus points if they have already completed a certain number of surveys in the past. For instance, members receive 25 bonus points after completing 5 surveys, 50 bonus points after completing 10 surveys, etc. The more surveys that are completed, the more bonus points increasingly become more valuable.

Ipsos Background Information
The Ipsos i-Say online survey panel is operated by Ipsos Insight, a division of Ipsos. Ipsos is one of the world's largest online marketing research companies which conducts over 6 million surveys annually in over 100 countries..

Note: The European version of this panel, Ipsos Access Panels, has merged with Ipsos i-Say. They are now one.

"Lack of accountability and shoddy customer service"
Thursday, October 09, 2014 by Jennie

This used to be a relatively good site. Over the last year, I have had numerous occasions where I haven't received my vouchers. Each time, I have had to chase them up, and even then, there's been a time delay and more screw-ups.
One particular time, I hadn't received my voucher, had chased up and "cashed-out" another. The replacement voucher arrived, but then I had to chase up the "new one".
I've had continuous problems, so decided to wait until I had £20 before cashing-out...once again, after 4 weeks I still haven't received them, so I contacted Ipsos to find out what's been happening. This is their response:

"Unfortunately, we are not able to register another replacement order for you, since it appears that 2 replacement orders have already been registered for your account this year.Thank you for your understanding."

Well I do not understand. I can't understand why one site would suddenly have such appalling responsibility or accountability. I've suggested that they check and cancel the previous that they have apparently sent, or perhaps try to send recorded delivery.

My advice; empty your account and leave, as I'm pretty sure no-one is working for free here!

"I like them"
Saturday, October 04, 2014 by sady

The customer service is good, I usually qualify for all of the surveys and they have a nice quality to them. The only problem is the surveys can be very long and griddy with huge grids to fill out but I put up with those surveys because i like everything else about them.

"Not bad, just too slow on rewards"
Friday, October 03, 2014 by Brian

I'd have to say Ipsos is the one site I get the most survey offers from per week, and most the time I actually qualify and complete them. Problem is, the incentives are low based on what it 'costs' to redeem a reward, so takes a while to get say a $20 Paypal check and then it takes the site at least a month to get the reward sent to you, something I find odd since other sites Paypal is done instantly. Also find the site to be a bit overly cutesy, do we REALLY need to name the mascot, especially since there is no way in heck I'm signing up on Facebook just to do so? Do we REALLY need the grinning faces of I-say or the just for fun surveys not worth anything?

"Good Survey company"
Sunday, September 14, 2014 by Gloria

I honestly do not understand the negative reviews I have read here!
I have been doing survey's for them for almost 2 years and not experienced any of the problems anyone is talking about!
They pay promptly and the surveys are good, If you screen out it is only after a few questions.
Last month I had a technical problem, I was unable to redeem my points for PayPal, I contacted customer service, the next day I had a reply to please try another browser and if that didn't work to let them know.
I tried 2 different browsers and they would not work either. I recontacted them , that evening I had a reply asking me to tell them how many points I would like to redeem and they would send it to my PayPal acct. I did that and within 4 days the money was in my PayPal!
Great customer service ! Hope this helps others!

"Was good, but has gone down the tubes"
Thursday, September 04, 2014 by Summer

This site is unorganized and seems a little shady. I just completed a survey that would have pushed me over the threshold to redeem a 10.00 amazon card (it's taking a lot longer to do this than it used to) and after completing this survey to redeem, I see they have deducted more than 100 points from my account for no apparent reason. I thought this had happened before and now I know they have been doing that. Don't know what's happening to this site.

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