Keynote Research Panel Resolved Complaints
(only complaints screened for sensitive information are shown)
I finished a survey on 5/27/08 for Keynote Research Panel.
It promised that I would be paid a $** Amazon gift card. However, until now, I didn't receive any payment for this survey. I sent one email to them and called numerous times. I never have got a reply from them. Please help me solve this problem.
It promised that I would be paid a $** Amazon gift card. However, until now, I didn't receive any payment for this survey. I sent one email to them and called numerous times. I never have got a reply from them. Please help me solve this problem.
I have never received one reward for the surveys I have completed. I recently did the *** survey which took 45 mins to an hour to complete. I never received the gift cert. that was promised. Please see below my information:
***surveys not displayed for privacy reasons
After taking these surveys I was never compensated for my time.
Please advise.
***surveys not displayed for privacy reasons
After taking these surveys I was never compensated for my time.
Please advise.
I finished a survey on 9/5/2007 for Keynote Research Panel. The following is my confirmed survey information on my survey account:
Keynote Evaluation (***) Evaluation Completed 9/5/2007.
It promised that I should be paid for $** Amazon gift card. However, until now, I didn't receive any payment for this survey. I sent three emails to them and I never have got a reply from them. Please help me solve this probem.
Keynote Evaluation (***) Evaluation Completed 9/5/2007.
It promised that I should be paid for $** Amazon gift card. However, until now, I didn't receive any payment for this survey. I sent three emails to them and I never have got a reply from them. Please help me solve this probem.
Resolution Outcome
Panelist successfully received incentive after case was investigated. This complaint has been successfully resolved and has been closed.
I did a survey for them on 11/01/07 and i was suppose to receive a $10 amazon gift certificate and never received anything.The survey was suppose to take 45 minutes and took me an hour and a half.Under their faq's,they state that payments should be received in a couple of days after completion of a survey.I have sent them inquiries and they say that they will get back as soon as they can and they go in order of inquiries,they must have a lot of inquiries because that was over two weeks ago.The survey was on *** and since i completeted the survey,i have got emails and phone calls from *** wanting to sell me ***.I have been on their panel for over a year and never qualified for a survey as i think the incetive is great but the first time i qualify,they don't pay me.I have received five more surveys from them since the carnival survey but i'm afraid to complete them for obvious reasons.Thank you for your time....
Resolution Outcome
Panelist successfully received payment in full. This case has been fully resolved and closed.
I received an email on the 10th of October from Keynote stating the information for my reward. I was rewarded a $10 Amazon.com giftcard, but underneath the claim code it said it expired the 8th of October. I emailKeynote about this and asked them if they could issue me a new one with a non-expired claim code, but still haven't heard anything for a month now. I would like to either get a new Amazon.com gift card or be compensated in whatever way that I can be, if thats by check... I'm fine with that, but I just want my reward for my participation.
Resolution Outcome
Panelist misunderstood expiration date on gift card. This case has been successfully resolved and closed.