Survey Police - Lightspeed Active Complaints

Case #: 419 Plaintiff: Brent Submitted: May 02, 2008 Last Updated: May 05, 2008

On the night of April 30, 2008, I did a 45-minute survey for *** points here -- which lasted until approximately 12:15 a.m. the next day. When I finished the survey, it suddenly said, "we have reached our quota." But since I did and finished the survey in good faith, that I would receive the points, shouldn't they be rewarded? With previous surveys, if the company does reach its quota of respondents, they generally tell you that at the outset. This treatment does not seem fair, and it seems to be a violation of a contract. Your time is valuable, and it should be rewarded in proportion to how much time and effort you put into a survey. I enjoy their surveys but I also get far too many that disqualify me for not having the right Flash plug-in, even though I keep it updated as much as I can. Thank you for your assistance on this matter.

Case #: 417 Plaintiff: Maria Submitted: May 02, 2008 Last Updated: May 05, 2008

I have emailed "***" (tech help) regarding surveys that I completed and have gotten my points from. I never hear anything back NOR do I get the points credited to my account.

Case #: 414 Plaintiff: Tabitha Submitted: May 02, 2008 Last Updated: May 02, 2008

I took an interactive on 02/27/08. I have not been credited my **** Points. I have my original email, and the link when I finished the interactive and it said it would be posted in 4 to 5 weeks. I have emailed numerous times and still no response. Can you please help me.

*SurveyPolice has omitted displaying the e-mail survey invitation for privacy reasons

Case #: 402 Plaintiff: Jennifer Submitted: April 23, 2008 Last Updated: May 01, 2008

On March 27, 2008 I participated in survey number ***, which was worth *** points. As I was completing the survey, the website became unavailable. I forwarded a copy of the screen to *** on three separate occasions, but I never received a response. I would like my account to be credited with the *** points.

Case #: 369 Plaintiff: kristy Submitted: March 27, 2008 Last Updated: April 01, 2008

i have **** points and you only need *** points to redeem yet when i go to their perks plus site to redeem them it wont let me sign in to redeem them i have sent them emails complaining and they say just clear your cookies i do that and it still doesn,t work. My mum is also having the same problem.

Case #: 341 Plaintiff: roy Submitted: March 11, 2008 Last Updated: March 16, 2008

Account locked out without any explanation. No response to several emails. Rewards locked in the account

Case #: 296 Plaintiff: Nicholas Submitted: February 15, 2008 Last Updated: February 16, 2008

I had been a member of Lightspeed Surveys for at least 3 years and then all of the sudden, I couldn't log into my account any longer and stopped receiving invites. I had at least 12,ooo points accumulated and contacted them in order to find out what was wrong. It took them 2 weeks to respond to me and they said I had been removed due to abuse. They didn't elaborate at all or cite any specific reasons. I did nothing to abuse the account. I took their surveys diligently and always followed the rules set forth. I sent them another email asking about the specific reasons for my banishment and if I could at least cash out my points before leaving. I have not heard back since and I am extremely displeased with their customer service. Any help resolving this problem would be much appreciated.

Case #: 238 Plaintiff: Sarah Submitted: January 19, 2008 Last Updated: January 19, 2008

I requested a PayPal payment in August of 2007 and never got it. It shows up in my Lightspeed account as having been deducted from my points total, but I never got the $10. Also, almost $10 worth of points "expired" and I was never notified of their expiration until after they had expired so I didn't get the chance to redeem them.

Case #: 191 Plaintiff: Kristen Submitted: December 18, 2007 Last Updated: December 22, 2007

I was asked months ago to do a study on ***. I was asked to log in to *** they sent to me and to keep track of everything I drank. FOR WEEKS. I did the study, sent the *** back as requested and today received a letter from them saying that I had been removed from the study, and they would not be paying me the $** the said they would. Their reason? I didnt drink enough! AT NO TIME was I told there was a minimum amount I had to drink, I logged what I DID drink. This is a rip off and I am hoping you'll be able to step in and see that they're wrong. I did call them and spoke with *** who told me to email them, as of yet I have heard nothing.

Case #: 125 Plaintiff: Ami Submitted: October 18, 2007 Last Updated: October 22, 2007

My name is *** and I was banned from Lightspeed panel because the panel claimed that I used two accounts. This is not true because the other similar account with the email address of *** is my husband whose name is ***. Lightspeed believed I used both the hotmail and yahoo account because of the similarities but the yahoo account is is in my name and the hotmail account is in my husbands name. I did not violate the terms and conditions and so me and my husbands account should not be banned and should be active again. My husband tried to email ***, the head of the panel to explain the confusion but she did not respond. By *** taking both me and my husbands account she took away nearly $250.00.

Case #: 42 Plaintiff: Edith Submitted: August 11, 2007 Last Updated: August 11, 2007

I took a interactive survey 2 months ago was suppose to recieve 1000 points e-mailed them several times have recieved no response and no points