MyPoints Active Complaints

(only complaints screened for sensitive information are shown)

Case #: 365 Plaintiff: nono Submitted: March 26, 2008 Last Updated: April 01, 2008
I have been with them for a year.
I was change my points to gift card.
I waiting for like 8 weeks and did not receive anything, so I wrote e-mail to them. Next day they just frozen my account without telling me anything.
I wrote e-mail to them. They did not even reply.
Case #: 206 Plaintiff: Jennifer Submitted: December 30, 2007 Last Updated: December 30, 2007
froze account and refuse to answer my emails. Should be able to get 1-2 $50 gift certificates. Will not answer my emaqils-guess this is how they repay thier longtime loyal members.
Case #: 158 Plaintiff: Pat Submitted: November 26, 2007 Last Updated: December 02, 2007
Don't know what the deal is with mypoints. I cashed in my points, and then they froze my account. Not looking good.
Case #: 155 Plaintiff: kay Submitted: November 22, 2007 Last Updated: November 25, 2007
im having the same problem as #116 i cannot redeem my points either once i get to the final step it wont go any further ive contacted my points about 10 times i get nowhere
Case #: 140 Plaintiff: Brandi Submitted: November 02, 2007 Last Updated: November 03, 2007
I have an account with my points. When i try to log in it says member account has been frozen. They need to give me the points i have accumulated. they need to give me the *** points i have accumulated and let me check them out. Instead of scamming people. Thanks
Case #: 116 Plaintiff: ARDETA Submitted: October 05, 2007 Last Updated: October 05, 2007
I have tried several days to redeem my points and when I click the item I want the page loads, but never goes any further - it just sits there, my points are being held hostage

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