MySoapBox Reviews and Features

MySoapBox website screenshot

MySoapBox

15400 Sherman Way, 4th Floor, Van Nuys, CA  91406 US
Tel: 1-855-SOAPBOX    Contact: [email protected]
Operated by: SoapBoxSample

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Once you have accumulated 25,000 points (worth $25), you can redeem your points for a gift card. After redeeming your first $25 gift card, there is no minimum points balance required to redeem so long as you have enough points for an item in the rewards catalog.

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SITES LIKE MySoapBox

Branded Surveys, SayMore, Tellwut

MySoapBox, part of MySoapBox Sample, is a member of the Interview Service of America (ISA) and is an online surveys community offering people a forum to voice their opinions through market research studies and activities.

By joining MySoapBox you can earn rewards by sharing your thoughts and helping brands improve their products, services, and experiences.

How MySoapBox Works

MySoapBox website

Earn Points for Various Activities

After signing up with MySoapBox, you can participate in online surveys and other types of market research to earn points. The number of points you will earn depends on the type of activity you participate in. You will always be notified as to how many points the activity is worth before you begin. 1,000 points = $1 and you can expect to earn an average of between 750-1500 points ($0.75-$1.50) per activity.

Getting Notified of New Surveys

You will be e-mailed online surveys (or texted them if you prefer) as they become available, but you may also log into your account and see available assignments. Once you have accumulated 25,000 points (this drops to 5,000 points after your first redemption), you can cash your points in for various prizes. Note that MySoapBox does not offer an app.

Different Types of Studies

Participate in different types of studies with MySoapBox. The more types of studies you agree to be part of (surveys, product tests), the more you will get invited to. This will help increase your points balance, helping you reach your first cash out sooner.

Visit MySoapBox's website 

Payment and Rewards

MySoapBox rewards

Exchange Points for Rewards

MySoapBox offers a variety of instant electronic vouchers (e-vouchers, or online gift cards) in exchange for participating in surveys. Although 25,000 points (worth $25) is required to redeem rewards, once you obtain this balance and redeem your fist reward, you can then redeem future gift vouchers in denominations as low as $5 (5,000 points).

Rewards Offered

MySoapBox rewards consist of a wide variety of prizes comprising two main reward types:

  • Online gift cards - Choose from a selection of over 100 e-gift card options. Retailers include: Amazon, Bed and Body Works, Burger King, Kohl's, iHop, Google Play, Walmart, Xbox, and dozens of others.
  • Donations to charity - Donate your points to charity the same way you would redeem them for an online gift card. Charities include: American Cancer Society, Clean Water Fund, Habitat for Humanity, National Park Foundation, and more.

Denominations for rewards vary per reward, but range from as low as $5.00 to as high as $50.00. Redemptions for electronic gift cards will be processed on average within 2-3 weeks of submission and you will receive your gift code via e-mail.

Points Value: 25,000 MySoapbox points = $25.00. Therefore, 10 points = $0.01.

Community Features

MySoapBox refer-a-friend program

Referral Program

Members of the MySoapbox survey panel can refer their friends and family living in other households in exchange for 1000 points. Simply log in to your account and click the 'Refer-a-Friend' button for your special referral code, which you can then post on social media and share with your friends. Referrals must reside in the US and be age 18+ in order to receive the 1000 point credit.

Survey Roulette

The MySoapBox Survey Roulette program is essentially a survey router which will match you to survey opportunities across various survey providers. For every survey completed through Survey Roulette, you will earn 1,000 points (the equivalent of $1).

As a MySoapBox member, you will receive periodic emails with subject lines such as, 'Participate in Survey Roulette 2.0 and increase your point balance', which will link to these special surveys. Alternatively, you can access these paid surveys through your account. You can keep completing surveys through the Roulette feature until you run out of studies available to complete.

Visit MySoapBox's website 

Is MySoapBox Legit or Scam?

mysoapbox legit or scam

Is MySoapBox Legit?

There's no reason to think that the site is anything but legitimate. MySoapBox is not a scam and has awarded hundreds of thousands of gift cards to their members. They are managed by a professional market research company and the panel has been online for years. Although people may have different experiences being a member of their website, MySoapBox is perfectly legitimate and is safe to use.

Eligibility: Worldwide, 13+ (16+ if a resident of an EU country).

Joining Bonus! MySoapBox is currently offering a $2 sign up bonus to new members.
» Click here to claim your bonus!

Note: MySoapBox acquired the ClickIQ e/visor Panel.


MySoapBox Reviews (125)

5 Star Reviews (49) 39.2
39.2
4 Star Reviews (13) 10.4
10.4
3 Star Reviews (8) 6.4
6.4
2 Star Reviews (11) 8.8
8.8
1 Star Reviews (44) 35.2
35.2

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Very satisfied

April 18, 2019 by Jim from United States

I have been a member of this site for only a while. It did take a while to accumulate the 25000 points needed for the first payout but I don't think it was excessive. I realize that as a 71yr old divorced and retired engineer my demographics place me out of the range most surveys are designed for. I waited 7 days before using their customer support query asking how long it would take to receive my gift card/ I was contacted the next day and told to reply to the contact email if my card was not received by 5:00 PST to reply and they would follow up. The Gift Card was received before this and I am totally satisfied with both the speed and courteous service. This service puts them at the top of list for quality of customer service in the survey industry.

Update 17APR2019. I recently experienced what I consider a very late DQ on two consecutive surveys and reached out to customer service. I was contacted almost immediately to say my complaint had been received. The following day I was informed that they agreed that I had, in fact, completed them and pints were issued for both. Again I say their service is outstanding!

They Don’t Award Points in Timely Manner

April 3, 2019 by Elizabeth from United States

I have been a MySoapbox member for over 5 years. I’ve noticed an alarming trend recently where MySoapbox does not award points in a timely manner. I’ve contacted their Support team about surveys I’ve completed but haven’t received the points. It’s a shame I have to monitor them the way I do but they are terrible about holding up their end of the bargain after their members take a survey. For example, I took a survey 4 months ago and still haven’t received the points. MySoapbox said their client has not provided the data and payment yet so points cannot be awarded. They admit “we are all concerned about this” yet they don’t provide the points and deal with their client externally from their members.

It’s an appalling way to do business so be careful with this survey company.

mysoapbox

February 16, 2019 by Brandy from United States

it's not easy qualifying for survey on my soapbox, you have to pay attention and realize that they throw questions in their to see if your paying attention or not..but all in all they are a great and legit survey site and as long as ur not trying to cheat the system you will earn lots of points you can redeem towards gift cards...

update....the longer I'm with mysoapbox I can see why so many complain about mysoapbox...you spend all your time in a survey and the survey doesn't credit, very frustrating and when you tell mysoapbox that you weren't credited they only give you half your points...thus is why I have lowered my score

Don't waste your time

January 31, 2019 by Andy from United States

I have been a longtime member of the MySoapBox panel. Several months ago, they moved me over to what they called the MySoapBox BETA program. While in the BETA program, my point total steadily increased as I completed surveys. I had accumulated approximately 27,000 points when the BETA panel abruptly shut down. The points from BETA were supposed to be transferred back to your non-BETA MySoapBox account. I tried to log in to my account after the BETA program shut down and wasn't able to. I had to reset my account to gain access. Then, I looked at my point history and saw that my MySoapBox point total had been reduced by over 3,000 points from the BETA MySoapBox transfer instead of increasing by approximately 27,000 points. Of course, all of the history from the BETA MySoapBox was erased when the BETA program was abruptly shut down. Naturally, I contacted support pointing out that it made no sense that my point total was reported as approximately 27,000 at the end of the MySoapBox BETA but the so-called transfer of points resulted in my account having 3,000 points deducted. I did receive a quick response from support, but they didn't give an explanation that made sense to me and they didn't do anything to fix this. Basically, I wasted several months filling out surveys in the MySoapBox BETA only to be penalized 3,000 points for my time and trouble. I'm sorry, but I'm not going to waste my time accumulating points on this site only to have them taken away in a completely opaque process. I will be canceling my account.

Exhausting

November 4, 2018 by bobbie from United States

I had to do a lot of surveys to qualify for just one.Even though they say they compensate you 10 points if you don't qualify you still have spent 20 minutes of your time.The surveys are long. I think they have a beautiful website and great customer service.I have since dropped this site because .I simply do not have a whole day to devote to Mysoapbox.