3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711 United States
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

261 user reviews
Rewards Offered
Green checkboxAmazon gift cards
Green checkboxCash paid via PayPal
Green checkboxSweepstakes entries
Green checkboxRestaurant gift cards
Green checkboxDonations to charity
Green checkboxiTunes gift cards
Green checkboxMerchandise
Green checkboxStarbucks gift cards
Green checkboxWal-mart gift cards
Green checkboxTango gift cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Redemption Info
~1150 points ($10) minimum balance required to request rewards

MySurvey General Information


Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account (1,142 points = $10 PayPal payment).
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introducted to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"I Don't Know About This One"
Saturday, December 20, 2014 by Kelly

I've been a member with this panel for roughly a month. I've taken many surveys, yet have not earned a single point. It's all just sweepstakes entries. I'm not too thrilled with this one and think I'll be quitting it.

"Average "
Sunday, December 14, 2014 by Paul

Have belonged to this site for a while. Recent changes about 5 months ago saw no points for many surveys screened out when previously they were awarded at least 10 points. Many tech issues as well during numerous surveys leading to uncompleted surveys so again no points. Awards take forever to arrive.

"Unreliable and Low Rewards"
Saturday, November 29, 2014 by Donald

I must agree with many of the other reviewers here who have become increasing disappointed with the reliability of the MySurvey site. I have been a member for at least 4+ years and used to have confidence that faulty surveys would be few. If I did have problems where I was not credited for a completed survey, I could contact the help desk and I would eventually get credit. Those issues used to be rare but now they are so common I am reluctant to even start.

Be warned, any survey that last 25+ minutes will NEVER crash during the questions but it happens often at the very last screen. After that, all signs and information about the survey are eliminated on the MySurvey site, it will not show in user "history", and all signs [including survey number] are lost. I've contacted the help desk about these issues many times, but they claim nothing can be done without the survey number, they [for some reason] do not have any ability to check activity on a members account, and the email invitations have no information or link for the surveys. Convenient excuses for the site but nothing but a waste of time for the member.

In any case, most of the reward points offered are so low in value, you'd make more money looking for change on the street and waste a lot less time. The reward options are very good, but it takes awhile to accrue points because of the many survey crashes. It used to be a great survey company, but it certainly has tanked over the last year. I'd recommend checking other sites before investing any real time here if you want to make some decent spare cash or prizes.

"Not as good as it used to be"
Friday, November 21, 2014 by Michele

This used to be a great site, never had any problems until recently. I find I complete surveys only to find I haven't been rewarded or can't submit a completed survey due to 'an error'.

"Quality Going Down"
Wednesday, November 12, 2014 by dan

I used to get many surveys and quickly redeemed for rewards, but now I keep getting surveys and they are closed! I click on the links within an hour of receiving them and it says I either don't qualify or it's closed before I have even started it. Now it is taking forever to reach the reward points I need to redeem. Overall, still a good site to try and it should be pretty quick to redeem with.

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