National Consumer Panel

85 Broad Street, New York, New York  10004 United States
Tel: 1-800-962-6700  Contact: lmorrison@ncppanel.com
Operated by: Nielsen

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16 user reviews
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National Consumer Panel
"I'm happy with NCP"
Sunday, April 06, 2014 by Karen

I have been a member for several years. I started out with their handheld scanner, but am now using an iPhone app which allows me to scan items as I add them to my cart. Some stores require you to input the prices, but stores like Kroger and Meijer do not ask for prices. I have used the points to buy a handheld steamer, which I love. And for being a superscanner (not missing a week) I am entered into monthly and quarterly drawings. I won a $500 gift card through one of these drawings, and the timing was perfect. I used it to buy a new dishwasher that I needed for my kitchen that was being rebuilt.

"Home Scanning"
Friday, March 07, 2014 by Nancy

I have only been with NCP for about 1 in a half months. So far i really like it. As for earning points, i think it will be slow at first and will pick up down the road.

"Painful process, bad rewards"
Thursday, February 20, 2014 by Jen

I was a member for maybe 3 months. I can't tell you how time consuming it is to scan your purchases. And not only to scan them, but to enter quantity, price, coupons used, etc. The time required would be ok if the rewards were good. However the reward choices left a *lot* to be desired. Ultimately I was tired of them calling me if I missed a scan week. I knew I'd never get anything good for my time. So I canceled. Beware - they immediately lock you out of your account and you can no longer turn in reward points. I don't know if I had enough to get anything at all, but ultimately you lose all access. I returned the scanner via the FedEx label they provided - the box will not fit into a dropbox like they tell you. 5 days after the scanner was delivered, they called me and left me a message that they didn't get the scanner and if they don't get it in 2 weeks I'd be turned over to collections. I don't like threats. I called them back. I was told they received the scanner and they have no idea why I received a call. Bottom line - too much trouble. Not worth it. Think twice before signing up!

"38000 points"
Sunday, February 16, 2014 by lovey

I have been a member of NCP since 2006. The last gift I got was a junky Bissell sweeper that conked in 2 months! After waiting for over almost a month for a pickup tag or reimburse my points they called me last night, very rudely and told me that it was up to me to work it out with the company! I cancelled my membership and they wiped out my remaining points! I emailed them if they want their scanner back they will have to give my points back so I can order one last time. So much for being a loyal customer, and yes it takes forever to buy something with the points, a lot of work!

"free labor"
Wednesday, February 12, 2014 by Mason

You will receive nothing from this company. Your groceries will defrost and go bad while you fumble through receipts to find the price you paid for each individual item. Anytime you forget to do it you'll receive threatening emails. Eventually you'll realize all this effort (about half an hour per shopping trip) is repaid with about 15 cents a month in points. However, you'll never be able to cash these "points" because you'll give up scanning things and have your name turned to a collection agency because you have their equipment still and haven't scanned for a couple weeks.

P.S. your family will love you for letting their ice cream melt for 15 cents a month and bad credit.
(...and I'm not allowed to give zero stars)

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