OpinionSite Reviews and Features

OpinionSite website screenshot

OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkRetail e-vouchers checkmarkRestaurant gift cards

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMedical surveys

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REDEEMING REWARDS

14,000 points ($10 worth) minimum balance required in order to request rewards.

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SITES LIKE OpinionSite

Branded Surveys, Opinion Outpost, SayMore

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+


OpinionSite Reviews (45)

5 Star Reviews (12) 26.7
26.7
4 Star Reviews (3) 6.7
6.7
3 Star Reviews (10) 22.2
22.2
2 Star Reviews (2) 4.4
4.4
1 Star Reviews (18) 40.0
40.0

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Terrible Company

August 2, 2023 by Natalie from United States

I have been doing surveys from this company for a long time and have been getting cheated out of my time recently. I am so upset. I just did a very long survey on medical condition that I have and at the end it said the survey didn't exist!! It kicked me out and it took me 45 minutes. I e-mailed the helpdesk and waiting for a response but I am upset! This is one of many times this has happened to me recently.

Updated - I would like to update my response for this company. They made things right and assisted me. I would like to say that I am happy with their resolution and would definitely recommend them to others.

Definitely changed

April 16, 2023 by Nicola from United States

I’ve been a member of this community for 20+ years. Great surveys and great honorariums. However, Opinionsite changed hands a few years ago and it’s been down hill since. Constant errors when completing surveys, delayed payments, and overall poor customer service. It’s a shame because I never had one issue prior to the change and now it’s a mess.

OpinionSite reply logo

OpinionSite responded to this review on April 17, 2023

Thank you for your candid feedback. We are working on an expedited payment process to be released this summer that will have requested points transferred to PayPal or a Tango card in minutes. Additionally, we are updating our invitations and creating a new member portal also coming this summer. I am bringing your note up to our team lead to discuss the survey errors. Thank you for your participation with OpinionSite and hope you continue to contribute your expertise to our research opportunities.
Terrible customer service and no pay

March 3, 2023 by James from Canada

I completed a 1 hr survey and a pre-work study was told my compensation was to be $260 CAD I completed the study and waited, no pay, contacted the person who emailed me and was told that the payment is issued after the study completes and to wait a week, waited a week no payment, contacted again and was told it had already been sent, checked my account no payment, contacted again and was told I was being handed off to customer support, haven't heard from them in several days. This site seems to have problems paying out after you do their studies do not recommend...

Rewarded for your time

December 13, 2022 by Marissa from United States

You are rewarded 50 points if you are not eligible for that survey after answering the screening questions.

Dishonest

May 5, 2022 by Stephen from United States

I took a 1 hour survey. Now a month later I still haven't been paid. They won't respond to email, calls, or voicemail. Dishonest

Addendum

After many emails and I'm unanswered voicemails they sent me $60. They owed me 175. After more emails they paid the remainder. The participant shouldn't have to ask repeatedly for payment.