I received my first payout long,long ago, since then I have noticed I have the correct amount in my account to receive more payouts, I don't receive payouts anymore. There are no suitable surveys for me anymore. I don't bother going on their site anymore.
I joined this site in 2011 and left in 2013. I managed to cash out about £20 overall in that time - and left the site with a further £15 outstanding which I will never receive thanks to their silly mistake.
They have daily surveys which is great, you can get quite a bit on your account and quite quickly if you have the time to sit there and do so - I was at university so basically studying and doing survey sites was all I did. I enjoyed the surveys, tried to get at least one in every day, and the cash out wasn't too bad either. It was in dollars which meant a bit was lost when you cashed out, I think it was $20 minimum which was around £13 at the time, suited me just fine.
In 2011 and 2012 I had my payouts no problem. In 2013 I requested a payout, and when it didn't arrive I tried to log in and check and found my account had been suspended. And my hard-earned survey cash would not be sent to me, ever. I emailed and complained and was told that it was because I breached their rules - I was doing more than one daily survey per day, which wasn't in line with their rules, and therefore I was banned.
Fair, you might think. But whilst this is a genuine reason to ban someone, they never even had the steps in place to stop me from doing it in the first place... You could click through the daily surveys as many times as you wanted until they literally had none left, so to say that I breached their rules when they had nothing in place to stop what I did is absurd. Any other site that has daily surveys puts a limit of one on - and if you click through to do one once you've completed one for the day, they tell you come back tomorrow because you've already done it. As someone who has been a member of at least survey site for the last 5 years, even I know that's how it's done! Plus, if it was so against their rules, why did the first two cashouts go through without a problem?
If you're willing to sit there and only click through once when it's possible to click through dozens of times, then join up - but expect to have your money taken from you if you do it more than once, even though at the time I never actually found anything in their rules, T&Cs, or FAQs about said rule...
I have been with them for 3 years and they used to be ok now I can not do any of their surveys because they are in a foreign language, I have tried to contact them from their page but the message button is disabled and when I sent them a normal e-mail it has been sent back because their message box is full. I would delete my account but I cant.
Have belonged to this for 2/3 years and it has NEVER really been much good, except, with dogged persistence, you might manage to have a pay-out eventually (they have a very odd accounting system whereby they allow themselves to hang onto your money for as long as possible!)
OTX features large with an infinite number of new screens popping up all over the place and then you find that you do not qualify - also they keep changing the data collection forms and the latest really are the pits - it takes about 4 minutes with about 7 different screens and then they tell you 'you are off to a good start' and then, guess what? - you DO NOT QUALIFY.
All-in-all it is quite awful and, after my next pay-out (could be about 2020, I think) I shall end my association with this useless, waste of time.
I just spent 40 minutes taking a survey and it is not showing up ANYWHERE on their site either as pending or completed. It is as if I never took the survey. And their is no way to CONTACT ANYONE! I've got $2.05 balance sitting there but I'm not going to waste my time any more on this site.
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