PermissionResearch

TMRG, Inc
11950 Democracy Drive, Suite 600
Reston, VA   20190
United States
tel: 1-866-638-7388
https://www.permissionresearch.com/supportform.aspx
Click here to visit their website

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Verified by SurveyPolice Ranked 3 times in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
65.3%
Survey Company:
Overall experience with this Survey Company: 73.3%
Would you recommend this company to friends and family? 66.7% said yes
Registration:
How would you rate the ease of registering with this company? 66.7%
Have you signed up to take surveys with this company? 100.0% said yes
Did you receive an email confirming your intention to take surveys? 100.0% said yes
Were you misled in any way when signing up? 33.3% said yes
Website:
How would you rate the overall look and feel of their website? 73.3%
Rate the ease of finding Company information: 73.3%
Customer Service:
What is your overall rating of Customer Support provided? 60.0%
Rate the quality of Customer Support responses to your questions: 60.0%
Rate the timeliness of Customer Services responses to your questions: 60.0%
Incentives:
Rate the quality/amount of incentives paid per survey: 66.7%
Rate the time it takes to receive your incentive: 66.7%
Have you always received the incentives you had earned? 66.7% said yes
Survey Experience:
How many surveys do you receive in an average month? 6
Is taking their surveys an easy and enjoyable experience? 66.7% said yes
Rate the quality of surveys you receive: 73.3%
Rate in general how well this company's surveys work: 73.3%
General:
Do you think the survey results are used for legitimate market research purposes? 66.7% said yes
Do you feel that your personal details are kept private with the company? 66.7% said yes
Rate how you feel your opinions matter to this company: 73.3%

User Reviews

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broke my pc
by Olly, May 05 '13

I signed up for this through swag bucks to get points, I registered and installed, that's when the problems started.. First of all my security software blocked and deleted it, but it just kept coming back so I restarted my pc. Now its got a Blue Screen Of Death, nice one now it wont even let me re format, had to purchase a new hdd as it fried my current one, forget this bull

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Slow but Steady
by Dennis, Mar 03 '12

I get a decent amount of small surveys from them. I frequently qualify and if I do not, I get compensated about 8 cents for trying. Volume is a bit low, but it is a nice site.

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Worst customer service.
by Barb, Feb 17 '12

I've had nothing but problems with PermissionResearch.com. I was also not able to view the Rewards section of the site and all efforts to contact customer service went unanswered. I finally had to report to the BBB to get a response from them and get access to Rewards. By then they had deleted all points in my account due to inactivity. (Why would I take surveys if I didn't know what I was going to get or fear that I wasn't going to get anything?)
Now every survey I take, I don't qualify for, but they say they will reward me with a TOKEN to play for a prize. I've never once gotten a token. Saved all the emails that said I would, contacted CS multiple times, again NO answer whatsoever. Done with this site for good.

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Destabilizing, intrusive Software
by thomas, Feb 16 '12

After installing their silly, and destabilizing software, my MS NET FRAMEWORK architecture went bonkers, along with other mysterious PC problems! Ended up having to REFORMAT my HD to get rid of their cr**-ware! Lousey CS was NO help!

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The WORST customer service.
by Rebecca, Nov 18 '11

I have contacted PermissionResearch's customer service over FIVE times with no response whatsoever. They have no Facebook page and no phone number. They honestly flat out will not respond to any emails they receive. When I first joined, I took 2 surveys and never got the points for them. I then proceeded to take 3 more which I didn't qualify for, but got tokens to be able to spin a wheel and maybe get 25 points per spin. I have tried 100000 times to click on REDEEM to be able to spin, or at least even just look at the rewards available, and it tells me my account is not able to access the rewards domain. This has been for over a year. Tried contacting OpinionSquare which is the same company, and they told me they were looking into it...but haven't heard back from them either. Absolutely amazed that they seriously will not answer any email.

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GREAT site!
by t, Jul 07 '11

I just cashed out for 2 gift cards that I will use on my trip I will be taking. I like how even if you may not qualify they give you a chance at something. So i don't feel like my time was wasted. Great site to join!

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they are great
by kevin, Sep 30 '09

I have been with them for about a month and they are pretty cool. I won a $25 gift card on their Instant Win game! I couldn't believe it! I'd highly recommend this site because their surveys are fun to take and they are fast and direct with you.

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Very dependable
by Darlene, Sep 05 '08

Surveys are always at least 200 points. You rack up points pretty quickly. If you don't qualify for a survey, you receive a token to use for their Instant Win games where you are always guaranteed to win points. Their rewards catalogue is HUGE! At least hundreds of items to redeem...

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EXCELLENT SURVEY SITE
by Karen, Aug 07 '08

you gain points fast and easy i just spent 4400 points on movie tickets

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very short surveys
by Joseph, Feb 18 '08

Great site just like OpinionSquare. 200 points per completed survey. sometimes more. rarely cash, but it has happened. if you don't qualify, you get to spin and win. you'll always win points. 50-10,000.... plus merchandise. 2800 points is a $10 reward value. Not many choices for gift certs. timely with incentives.

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