Pinecone Research Reviews and Features

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

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KEY FEATURES:

> Pinecone Research sign up
> Reward types and amounts
> Product testing opportunities
> Is Pinecone Research legit?

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

• Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.

• Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.

• Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.

• Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.

• Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

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Pinecone Research Reviews (695)

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August 30, 2017 by anna from United States

I used to get excited when I received a survey from pinecone. Now, i often bypass them because of their latest upgrades.Nielsen router survey just keeps loading and loading and loading and after suffering through all the loading; i'm disqualified for the survey "my profile doesn't match blah blah blah"

August 25, 2017 by Leisa from United States

They had a couple of days where I couldn't get them but they always make things right with your account. Highly recommend them!

UPDATE 6/8-I absolutely cringe when survey companies say they're "improving" things and Pinecone is no less cringe worthy with their latest "improvements". They claim to have gleaned the improvements from panelist comments but I don't see how . They seem to be using the same qualifying system as the other survey sites, practically no qualification opposed to the almost guaranteed qualification of previous months. They already didn't seen a LOT of invites and that has not changed. I just don't seem to qualify for the occasional ones they send now. I'm kind of crushed because they were my favorite before but oh well.

UPUPDATE-lol. I am just flabbergasted that Pinecone has become like the others and I don't understand why. Data collection is overrun with survey companies, now, I guess.UPDATE 8/22-now, I'm getting survey invites that my id "is not registered for" so I guess Pinecone is dead to me, lol. NO improvement and if you look at your invites, now, they read "A few days after you complete the survey, you SHOULD receive your incentive. You don't get points now, for a couple days, IF you qualify and IF you can complete the random survey invite you receive.

August 23, 2017 by doris from United States

i joined at their inception..they have gone from being number 1,to really awful..havent been paid for the last few surveys,all kind of glitches last 6 months,NO customer service to speak of,and when you try to email them with proof that you took the surveys,you get locked out..i have spent hours of my time with no compensation..do yourself a favor,and dont even join

August 19, 2017 by Carolyn from United States

I was a happy and satisfied member of Pinecone for more than 10 years. They were once considered the most reputable of all the survey sites. But starting in April 2017, things went downhill fast. I've encountered website and survey glitches of every description, as well as problems communicating with them (They used to have wonderful customer service -- no more!) and problems of not receiving my survey invites and having to log into my account every single day to check if I have any surveys. But the final straw is that I didn't get paid for the last two surveys I did for them, and I can't get a response from their customer service, "Karen Scott" (not a real person, I'm sure). My next step is to contact the companies whose products I reviewed and did not get credited for, and let them know they are paying a research company that is no longer reputable, and that it is reflecting negatively on their brand. I recommend others with Pinecone issues do the same.

August 12, 2017 by David from United States

My wife wrote survey software and we dealt with many, many Internet based survey sites. Many of them were let's say not above board. Karen Scott although I have never dealt with her in person runs what I would say is a 100% accurate survey site. Don't expect a huge amount of surveys, but what you get they stand by completely. A pleasure to deal with. Sign up now!