Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

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Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

  • Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
  • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
  • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

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Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?

pinecone research legit or scam

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.


Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (695)

5 Star Reviews (388) 55.8
55.8
4 Star Reviews (93) 13.4
13.4
3 Star Reviews (52) 7.5
7.5
2 Star Reviews (41) 5.9
5.9
1 Star Reviews (121) 17.4
17.4

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Good Site

June 27, 2019 by Deana from United States

I've been a member about 8 years. There aren't a ton of surveys. However, every survey is worth $3 and that is on the higher end of what other sites offer. Surveys are well written and allow you to express your opinion. I've also been able to participate in a few in home product tests. I like them.

Pinecone Research reply logo

Pinecone Research responded to this review on June 28, 2019

Thank you for the feedback! We are glad that you are enjoying your experience within the panel and have had the opportunity to participate in product evaluations. Depending on client needs, panelists tend to qualify for 1-2 surveys per month on average.
Disappointed

June 13, 2019 by Cheri from United States

I was a member of this panel and really liked it. However, I was cut out of receiving surveys for no apparent reason. Very disappointing.

Pinecone Research reply logo

Pinecone Research responded to this review on June 28, 2019

Thank you for your feedback. In order to further investigate a cause of why your account was deactivated, please use the "Contact Us" form below and submit a help request:

https://www.pineconeresearch.com/contact.asp?linksourceid=20
Slow going

June 10, 2019 by kris from United States

This survey panel is relatively low activity but I am always looking for their notifications. These surveys have a very low screen out and you get to payout threshold relatively quick for the amount of effort you have to put forth. The payouts are linear, so there's no incentive to accumulate your points, unless it's for an item you want. The customer service is erratic.

UPDATE: I was culled for about a year and they would not respond with a reason until I made a BBB inquiry. For undisclosed reasons, the account became active and the surveys are at infrequent but the completion degree is very good.

Pinecone Research reply logo

Pinecone Research responded to this review on June 28, 2019

Thank you for the feedback. We apologize if you did not receive a timely reply. Please note, using the "contact us" form is the only way to submit a help ticket. The link is below:

https://www.pineconeresearch.com/contact.asp?linksourceid=20

We hope you continue to enjoy your participation in the panel.
Can't Take Them for Granted

May 10, 2019 by Jai from United States

I have come to appreciate Pinecone Research, they are not what they used to be before they changed their system, I mean the number of surveys I get has slowed down and I do not qualify as much as more, but at least I rarely get any problems from this site. They are one of few survey sites that still offer checks, so people are not forced to use visa gift cards, or Paypal. They aren't rude or take their surveyors for granted. I have been a member with them for years and I make money throughout the year with them no problems, I like their site a lot. I recommend this site.

Pinecone Research reply logo

Pinecone Research responded to this review on May 14, 2019

Hi Jai,

Thank you for your feedback! We appreciate hearing that the new system is being enjoyed by panelists and is a smoother process. Also, we are pleased that you are enjoying the multitude of options offered for rewards!
Used To Be Rewarding Surveys

April 17, 2019 by Sandra from United States

I have always loved doing surveys here but of late am wondering if they changed ownership. I still get invites by email but the surveys don't load well and all go to one survey address. I send them a message stating ever since you started using the "beasurveytaker" I have not been able to complete one survey. I wish you would go back to your old way of doing surveys. I either get an error message or told I don't qualify or survey takes a very long time to load, or never loads. Once in a while this may happens but not all the time. This is disappointing to me because I enjoy doing surveys on your site. Can you help figure out what the problem is???
There reply did not really address the problem, they said, . Please note that the Router is a pre-screener that only asks for a few household questions that best match your profile before it directs you to the actual Live Survey. The pre-screener is not compensated and only used to determine if you qualify for a particular survey.

If you disqualified after a few household questions and were not directed to any live studies, this means there are currently no studies available that match your profile. We ask that you then kindly wait for your next router invitation.
I was past the pre- screener and into loading or trying to load the Live survey questions. It is sad that these great survey sites are going down hill and seeming to shut out good members who have been there for years.

Before March 2019:
This survey site is one of my favorites. I receive several surveys a week that give me the chance to try products and then report back to the survey, or do lots of interactive grocery surveys with video's or interesting questions that prompt simple honest answers. Never hard to do and never boring. Rewards are quickly posted to my account.

Pinecone Research reply logo

Pinecone Research responded to this review on May 14, 2019

Hi Sandra,

We apologize for the difficulties you have been experiencing. Please note, the best route to get immediate assistance when experiencing an issue to is submit a help request to our "Contact Us" form linked below:

https://www.pineconeresearch.com/contact.asp?linksourceid=20

If many panelists are experiencing the same issue for a specific study we are able to more easily troubleshoot the problems based on the help requests created. We value your continued participation and feedback.