Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

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Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

  • Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
  • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
  • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

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Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?

pinecone research legit or scam

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.


Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (695)

5 Star Reviews (388) 55.8
55.8
4 Star Reviews (93) 13.4
13.4
3 Star Reviews (52) 7.5
7.5
2 Star Reviews (41) 5.9
5.9
1 Star Reviews (121) 17.4
17.4

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I love Pinecone

December 25, 2015 by Nancy from United States

Pinecone is my favorite site. They pay $3 per survey, and they usually credit your account within 24 hours. The survey site is hard to get into though. It took me at least four tries before they finally accepted me.

Reliable

December 22, 2015 by Phoenix from United States

Unlike some survey sites, it's always clear what to expect with Pinecone. Profile surveys are unpaid, but completing them means you don't get disqualified from paid surveys because you've already been prescreened. Paid surveys are always $3 (in the U.S. I hear they're $5 each in Canada.) If you're selected to do a product test, follow-up surveys will also be $3 each. Payment is quick & dependable. Customer service is decent, with a personal response rather than form letters. It is important to let them know if you're going be on vacation or otherwise unable to participate, as they expect panelists to complete the majority of invitations they receive. Overall this remains one of the better survey sites.

surveys

December 16, 2015 by stanley from United States

you make $3.00 for every survey on this site and the surveys are short and very easy to do.

Account suddenly inactive

December 15, 2015 by Dhiulia from United States

I joined recently through an invitation link, was a part of 2 surveys in under a week, then tried to check my acct and it has since been inactive and my username or password says invalid. Sent an email to customer service and haven't heard from them since. I'm a stay at home mom trying to make some extra money, so far no luck, I feel like all the websites I've joined only take your time and make no payment whatsoever or you never qualify for one of their surveys. Such a shame because I thought Pinecone was different after hearing many positive things about them.

UPDATE: I got some help from customer service but still having trouble logging in at times. Seems to be a glitch but they haven't figured out why its happening. It makes it harder to answer surveys on time or check on your account.
They did sent me a check for my first survey.
Im gonna keep trying to work with them.

good surveys, but not a lot of them

December 3, 2015 by Adam from United States

The good: surveys all pay 3$, with no minimum payout. This means, every time you qualify for a survey, you will immediately get 3 dollars, which is pretty good for the length of surveys they send (pretty standard 15-20 min surveys that'd pay about half that or less, anywhere else).

They claim they'll only send you surveys you qualify for, but that's *slightly* misleading - what they do is, they send you two kinds of surveys. The first is very short, and contains *only* questions to filter users for future surveys - those don't pay anything, but are legitimately short, so you want to fill them out. That way, they can only send people the real surveys if they'll qualify for them - at that point, they are speaking the truth, I've never been disqualified from a paid survey. I've received $36 so far, which isn't a lot, but still, that's no reason *not* to sign up for them anyway, as it's a lot in terms of how many minutes it took to get them.

Their payout system is also pretty dumb at the moment: it says you can get paid via paypal, but apparently you have to accept a check payment or two first to prove your activeness? Seems odd, seems like they'd spend more time and money mailing people checks, but that's how it works right now - you request payment by check, they send you a check, *then* if you're lucky, they invite you to use paypay instead. Dunno why. Once you're in paypal, though, payment seems pretty quick (not instantaneous like some, but within 24 hours.)