Verified by SurveyPolice This company has been ranked 8 times. Rate_this_company User_reviews

Overall Company Rating:
35%
Survey Company:
Overall experience with this Survey Company: 45%
Would you recommend this company to friends and family? 12% said yes
Registration:
How would you rate the ease of registering with this company? 82%
Have you signed up to take surveys with this company? 75% said yes
Did you receive an email confirming your intention to take surveys? 75% said yes
Were you misled in any way when signing up? 50% said yes
Website:
How would you rate the overall look and feel of their website? 75%
Rate the ease of finding Company information: 52%
Customer Service:
What is your overall rating of Customer Support provided? 20%
Rate the quality of Customer Support responses to your questions: 20%
Rate the timeliness of Customer Services responses to your questions: 20%
Incentives:
Rate the quality/amount of incentives paid per survey: 60%
Rate the time it takes to receive your incentive: 20%
Have you always received the incentives you had earned? 38% said yes
Survey Experience:
How many surveys do you receive in an average month? 3
Is taking their surveys an easy and enjoyable experience? 50% said yes
Rate the quality of surveys you receive: 60%
Rate in general how well this company's surveys work: 52% said yes
General:
Do you think the survey results are used for legitimate market research purposes? 75%
Do you feel that your personal details are kept private with the company? 62% said yes
Rate how you feel your opinions matter to this company: 38%

User Reviews

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promosquad sucks
by jennifer, May 06 '08

been waiting a year for an award and get no answer when i email them

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THIS SITE SUCKS!!!
by T, Mar 28 '08

I waited a little over a year for asome of my prizes that costed me 2500 points each . It takes alot of time and effort to reach that many points. I really think they should atleast write on here where are prizes are. The last thing they said was that they shipped them off in October. I think it's stupid that they are letting people who just ordered something get their prizes but the people who waited for their prizzes, since the spring/summer get absolutely ntohing. I really think they should sent out prizes that the people who ordered first out FIRST. RATHER then them sending out prizes that was ordered just a couple of weeks ago out to people.
I know someone is going to say something about this post and are going to be like "Why don't you just wait longer?" I waited over a year. A YEAR!!!

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Not worth your time
by Adam, Mar 02 '08

I've been a member here for around 8 years. When I first joined it was a fun place to be. You'd rate music and get rewarded for it. Prizes have always taken time BUT you got them AND they answered emails to let you know what was going on. Now it's changed for the worse. Prizes can take over a year and they refuse to answer email. STAY AWAY!!

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what a shame!
by suzanne, Feb 15 '08

What a shame it is that promosquad has such a lack of respect for it's "loyal" members! I have been a member for a while and yes they use to send prizes but then right before christmas 2007 it seems like they just stoped caring and refuse to respond to e-mail enquires about prizes... prizes we EARNED! I have been waiting for months now for my prizes and have made attempts at contacting them with no avail so I have stoped using the site untill they decide to treat members with respect and answer e-mails and ship prizes!

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sad, sad, sad.
by Gil, Feb 11 '08

Promosquad used to be fun. You used to get new music to review nearly every day. Artist fame gauge and new polls at least weekly. And the great prizes. Well that has changed. Now no more music to rate, the fame gauge is intermittent, and one poll / month. Let's talk about the prizes. It seems like they are still promising nice prizes but lately lot's of folks are complaining about not receiving their prizes (myself included).

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Promosquad is falling apart at the seams!
by Scott, Jan 25 '08

Promosquad used to be great. They would refill the jukebox almost daily. They would add new polls almost daily. They would send out prizes promptly. This has all changed though. They havent updated the juke box or polls in several months and almost nobody has recieved their prize. They also no longer answer emails. Promosquad has really gone downhill!

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