Testspin is an online survey panel and market research company with currently over 11 million members. Members are asked to participate in online surveys and focus groups that test websites, products, music, and videos.
Members of Testspin earn itcoins and these can be redeemed with RedeemItNow for various rewards.
I've been a member for several years now and never had problems in the past - always got credited on time, always got my cashouts quickly.
They recently switched payment from their points to "itcoins" and now there's a problem with the points balance on my account.
I've been trying for a week to get in touch with customer service and haven't gotten an replies to my emails or Facebook messages.
I'm going to continue to attempt to collect my payment, but I am not completing any more surveys for them, and as soon as I can get my payment, I am going to leave the panel.
I would NOT join this panel....you cannot get help when you need it...or at all - I even contacted the redeemitnow people and no response from them, either.
it can take months to EVER get a response back and years to get points. It isn't worth the aggravation. They send a boilerplate response if you contact them. It says they'll get back to you by one business day. It's been two months and no response
I just cashed out on Testspin for a $10 Amazon Gift Certificate. Paypal was going to charge a 3% fee to cash out through them. I'm half way there to cash out before another gift certificate.
I have taken many surveys and assumed they credit, went into my account and have not seen any credit since last year. I have written them 10 times since March when I noticed and get a form letter that says they will contact me within one business day. Never heard a thing back. I get tons of surveys and no credit. Beware
6 months now and have $2.75. Yet surveys can take up to 30 minutes. As bad as Global Test Market
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