Testspin

23632 Calabasas Road
Suite 203
Calabasas, CA   91302
United States
tel: 818.793.1000
info@testspin.com
Click here to visit their website
Testspin is an online survey panel and market research company with currently over 11 million members. Members are asked to participate in online surveys and focus groups that test websites, products, music, and videos. Members earn TestSpin Dollars for each completed survey and focus group. TestSpin Dollars are redeemable for Amazon gift certificates.

Verified by SurveyPolice This company has been ranked 54 times. Rate_this_company User_reviews

Overall Company Rating:
56%
Survey Company:
Overall experience with this Survey Company: 57%
Would you recommend this company to friends and family? 44% said yes
Registration:
How would you rate the ease of registering with this company? 79%
Have you signed up to take surveys with this company? 100% said yes
Did you receive an email confirming your intention to take surveys? 96% said yes
Were you misled in any way when signing up? 20% said yes
Website:
How would you rate the overall look and feel of their website? 67%
Rate the ease of finding Company information: 64%
Customer Service:
What is your overall rating of Customer Support provided? 75%
Rate the quality of Customer Support responses to your questions: 73%
Rate the timeliness of Customer Services responses to your questions: 77%
Incentives:
Rate the quality/amount of incentives paid per survey: 58%
Rate the time it takes to receive your incentive: 51%
Have you always received the incentives you had earned? 56% said yes
Survey Experience:
How many surveys do you receive in an average month? 13
Is taking their surveys an easy and enjoyable experience? 50% said yes
Rate the quality of surveys you receive: 60%
Rate in general how well this company's surveys work: 59% said yes
General:
Do you think the survey results are used for legitimate market research purposes? 76%
Do you feel that your personal details are kept private with the company? 72% said yes
Rate how you feel your opinions matter to this company: 59%

User Reviews

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Whose fault is it then?
by kelli, May 04 '08

I get about 6 or so surveys a day from them. Out of the 42 or so surveys a week, one of them may actually be legit, as in- no error message, or survey already closed even though I just sent it to you 6 seconds ago. Oh, don't worry, that one, you won't qualify for it. It is exhausting opening their e-mails. I contacted customer service and was told it was not their fault. Well, whose fault is it exactly then, the tooth fairy'?

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Never
by Linda, Apr 22 '08

I've been with Testspin for a number of years and have yet to get a page that says I've finished. I never qualify even after I know the survey is finished. I emailed them once about 1 I knew was completed and they said yes this survey had troubles and I would be compensated. That was last year and I haven't. Don't waste your time. They're collecting their information and not paying off.

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I dont like this survey company
by Jessica, Apr 17 '08

I use to have no problems with Test spin. I was a member for about a year before i really started not liking them. I waste 20 minutes in a survey to be disqualified, and the ones i do qualify for they have not paid me for and i try to contact them and they told me they dont have record of the surveys i do. I would not recommend this survey place.

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More than a bit shady
by Sherry, Mar 04 '08

I receive 2-3 survey invites per day from this company. I have yet to "qualify" for one. I think it's a joke because they disqualify you after you have spent quite a bit of time answering their questions. The other legitimate survey companies disqualify you after maybe 5-6 questions. I feel like Testspin is getting most or all of the info they need and then slamming you with disqualification so they don't have to pay out. STAY AWAY!!!

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Worth it, But hard to qualify
by Joseph, Feb 05 '08

Testspin has alot of Greenfield surveys. Which makes it hard to qualify. Plus they're so strict on what panelists they want. I may qualify for about 5 or so surveys a month. Even though I get about 100+ a month. I've cashed out about 13 times so far over the past year and a half. It's great to add those Amazon certificates with other ones from Valued Opinions, Clearvoice, etc. Try completing the higher paid Testspins for maximum payout. Sometimes, if you complete a low paying survey they increase the pay for it dramatically. Payments can pend for months, and you may not even recieve them. I give them a 50/50 reliability for payment. I think they have some survey companies who don't like to payout. ie... Greenfield is one of the partnered sites.

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Waste Of Time
by Jim, Jan 10 '08

Ya I have been on this site for about 2 years and I have not received any monies or points and every invite they send is basically the same. They ask 15 questions and then say you don't qualify. I think this site is kind of shady and is just trying to get info without paying there panelists. Waste of time 2 me..

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Ok at best
by Jon, Dec 13 '07

They send me a few survey invitations a day but rarely do I qualify for them. I have made $11 in about 6 months or more. The surveys are usually for only a dollar or two and take around 15-20 minutes. Not great, I wouldn't really recommend Testspin.

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Will I ever get past $1?
by Cyd, Nov 27 '07

I have been getting invitations to surveys and not qualifying so many times now I'm close to unsubscribing because I'm spending too much time just answering their emails.

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Very Frustrating
by Judy, Oct 14 '07

Too many times I have gone through 10-15 pages of actual questions only to be told that "I don't qualify". It's like they get the info for the survey, then kick me out. I have been able to complete a few, but the $600 they advertise would take decades at this rate.

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A good organization
by Bruce, Oct 05 '07

Very satisfied - the cash payments help also.

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