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Toluna

21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

257 user reviews
Rewards Offered
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdCash paid via PayPal
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMerchandise
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdStarbucks gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdDonations to charity
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdiTunes gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRestaurant gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdSweepstakes entries
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTango gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWal-mart gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdAmazon gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRetail e-vouchers
Member Opportunities
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdOnline surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdProduct testing
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWebcam surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdDaily surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTeen surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile app
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information

Toluna

Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Eligibility: Residents worldwide 13+

"Not the best"
August 01, 2015 by Linda from Australia

You will be lucky to earn more than around $20 every 12 months. I find that you answer a good amount of the survey only to be told you did not qualify for it. They send email links promising up to 4000 points but you will rarely get the full amount for any survey you complete. A waste of time in my opinion & once I reach enough to get paid out to PayPal I am closing my account to focus on better quality survey companies.


"Be sure to cash out frequently"
July 28, 2015 by Smith from United States

Don't ever leave a large amount of points in your account. My account got deactivated last week due to their data quality "automated program" and I lost $45 in points that I hadn't redeemed. I'm so upset and angry at them but there's nothing I can do. They won't reactivate my account. I just wanted to post my experience as a warning for all Toluna members.


"Appalling customer service"
July 25, 2015 by Simona from United Kingdom

I have been a member of this website for a few years now,I am a member of several survey website,but toluna is the worst of them all.They take ages to process your redemptions,they do not reply to e-mails,they mislead people into believing they are redeeming an e-voucher,when they are actually redeeming a code which can be used in store (?),they refuse to refund redemptions,despite the fact that the voucher had not been used,they go as far as calling people liars,to cover their mistake of losing your e-mails,accusing you of never sending any,when I for one have witnesses that I did e-mail them using the contact form on the website,they were only bothered to reply after my leaving a social media message.I can handle any excuse but I do not appreciate being called a liar.I am speaking out to warn others about this website,I am even expecting them to cancel my account,all to cover their mistake.


"pros & cons"
July 11, 2015 by mellita from Australia

pros lots of surveys available so getting points is easy. cons takes ages to get your rewards very slow process.


"Never gives me points"
June 25, 2015 by Carolina from Mexico

Every time there's an available survey, I take it and halfway through or at the end of the survey, it tells me I'm not eligible to answer the survey. So they keep my answered survey and give me no points!

Either way, if I'm not eligible for the survey, then it shouldn't be available to me. What's the point of filling out all that information for screening, then?

Terrible waste of my time. Not recommended.


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