21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

217 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxMerchandise
Green checkboxStarbucks gift cards
Green checkboxDonations to charity
Green checkboxiTunes gift cards
Green checkboxRestaurant gift cards
Green checkboxSweepstakes entries
Green checkboxTango gift cards
Green checkboxWal-mart gift cards
Green checkboxAmazon gift cards
Green checkboxRetail e-vouchers
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Green checkboxDaily surveys
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

"What's Wrong Toluna...?"
Wednesday, November 19, 2014 by John

I've currently got $25 amazon gift card marked as 'processing' which have been like that for 5 day until now :( and still not delivered.

"4 months to process a voucher and that after much nagging!"
Sunday, November 16, 2014 by Lynne

I've been a panel member of Toluna for years, they have always been the slowest of the survey sites to process vouchers but this is now beyond a joke. They haven't processed a voucher in less than 3 months in the past year and even then it's only been after several emails to chivvy them up.

I've currently got £45 of vouchers marked as 'processing' which have been like that for 3+ months. The voucher that was finally processed after 4+ months then vanished in the post, supposedly dispatched on 22 October 2014 and still not delivered.

You do get lots of surveys from Toluna and can rack up the points quickly, but what's the point if you never actually get hold of the reward vouchers.

Their service has degenerated and become progressively worse in the several years I've been a member and has now all but ground to a hold when it comes to processing panel members rewards.

I've come to the point now when I get my final lot of vouchers (sorry..........if I ever get my final lot of vouchers) I'll be unsubscribing. I just don't see any point in filing out surveys and then having to wait for 20 weeks and constantly chase for my rewards.

"Used to Be Good"
Wednesday, November 12, 2014 by dan

Used to get the cash out amounts very quickly, but now a days it just takes too long to get there, because they don't give as many surveys to me, and a lot of times I never qualify. Still worth a try though.

"Gifties are real!"
Thursday, November 06, 2014 by erica

On the first week of Toluna, I tried a gifities not knowing what to expect. To my delight i won a gas card then i won a coach bag. The coach bag was delivered today! I love it!

Tuesday, November 04, 2014 by Jennifer

I just joined the site and did a few surveys. Seemed great at first but then I couldn't qualify for any surveys. I just did 3 surveys today and all 3 in a row kicked me out because I didn't qualify. They take all your personal information first and make you answer a bunch of questions (spent around 10 mins on each) and then they kick you out and give you no credit. The last one I did ( I thought I'll try one more and if they kick me out again Im done) I got all the way to the end of the survey. The little bar at the bottom was full and I thought finally. And then it kicked me out and said I didn't qualify and I got noting for it. I know I should have qualified for this survey. It was about beer and I am familiar with every brand they listed and I buy it all the time. Im a bartender! So basically they still get all the info they want from you they just dont actually pay you for it. What a waste of my time! The one survey I did manage to complete I never got credited for. It just said pending for days. The only ones I got credited for were the mini surveys that pay like 30 to 100 points. You need 60,000 points to get $20 on paypal and I couldnt even get to 1000. Worst site ever please dont waste your time. I normally never write reviews but I felt totally scammed here and I dont want them doing it to more people.

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