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21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

274 user reviews
Rewards Offered
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Member Opportunities
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdOnline surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdProduct testing
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Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). You can also request a $25 check with 75,000 points These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Eligibility: Residents worldwide 13+

"No Scam but fund holding"
January 25, 2016 by Qasim from United States

They were good in check out when I cashed out 30 Dollars, but when a 120 Dollars cash out was made they blocked my account along with 20 dollars more holding in account. Contact was made but no joy. Furthermore most surveys are not worth the payments made.

"What Happened"
January 12, 2016 by Danielle from United States

I have been a member of Toluna for many years. It used to be great. I qualified for most surveys and earned points and cashed out with no problems. I have been reading many reviews and I haven't yet come across one that talks about how they DEDUCT points. No other company I've joined does this. The points should stay in forever. I joined Survey Police just to warn others about Toluna and I'm deactivating my account.

"Pays well but forums are a joke!"
January 11, 2016 by Lisa from United States

Toluna pays well - I have no complaints about their surveys or their pay structure.

However, unless you are a minority, stay away from their "community". They are not interested in the opinions of white middle-Americans who are not LGBT, mentally ill or non-Christian. I was banned from the site because I voiced my opinion and, as a white Christian woman who does not believe in mental illness, "black lives matter" or the Supreme Court's demands for gays to marry I was trashed, harassed, threatened and kicked off the site. Meanwhile, those who harassed and threatened me are still there, attacking others who disagree with them.

And, on top of everything else, I had numerous points in my account and unpaid surveys, which I was told I WOULD be paid $40 for (over $60 worth), which I am STILL waiting to see a check.

They think their community sets them apart from other sites but their community is just a place for minorities to have their say and brag about their immoral and unethical lifestyles - not a place I EVER would want to be involved with, if only I'd known.

Now, that said, I would also like to voice my opinion about their mobile app. To put it bluntly, it's a joke. The app they USED to have actually gave useful information and was good but they updated (re: screwed-up) the app and now it is virtually worthless. You no longer have access to your list of completed surveys. The redemption center is hard to use. If you DO choose to participate in forums, you are limited in characters as to what you can write. The surveys rarely work (at least on my devices - tablet and smartphone, both Android).

About Toluna's only saving grace is that I earned a LOT of money and Amazon credit over the course of a couple of years. I was kicked out of a lot of surveys but that's to be expected. I did learn to use Paypal to cash out since they are slow about cutting check payments but Paypal and Amazon e-cards were both fairly quick (a week or less usually).

January 08, 2016 by Fay from Australia

I have been with Toluna now for a little over 12 months and redeemed points 3 times for prepaid Visa Cards. They have other Reward options like Eftpos, Gift Cards and if you make an effort and join in by writing Topics, Battles, Polls etc you can earn Points.

They also have product Testing and other contests on Social Media if you use those sites all of which you can earn points with.

Off course they have the usual surveys too some of which earn you over 8000 Points at a time so if you persevere you can get Rewards and points in no time.

"Horrible Site"
January 07, 2016 by David from United States

I was a member for 2 years and out of the blue with no email or warning they blocked and cancelled my account. I emailed them and they stated I violated their terms and conditions which could be further from the truth. I don't recommend them.




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