I only signed up about two months ago and it seemed okay at the beginning, I liked the quick polls and the surveys weren't too bad, not great pay but not as terrible as some others. I noticed the closer I got to the 60,000 points range, enough to cash out for $20 paypal, that no matter how many surveys I take, I don't get any points for them. The problem is at the start of the survey you have a nano-second to write down the survey number and the subject, the point value and the estimated time to complete. Then it loads the survey, if it's a 25 minute survey, I'll spend 25 minutes on it, get to the summary questions at the end and then the system crashes or hangs and never finishes. It doesn't take you back to the Toluna page to say Hooray, you've just completed a survey and it doesn't say Oops you've screened out. It just hangs indefinitely. I have had that happen 4 times in 4 days now. I lodge a complaint only to be told that some surveys take longer to close and award the points. That may be so, a survey could be active for months but if I completed the survey, shouldn't it at least show up in the 'completed survey's section on my profile page? With maybe the usual saying points pending. Nope, it doesn't show up and they've screwed me out of two hours in four days. I will stick with it because I have come this far even if I have to just keep earning the 15 points for answering polls but once I've cashed out and received my $20 for paypal, I'm cancelling with this site and they can suck it, I'm much happier with Web Perspectives, Ipsos, Angus Reid, Asking Canadians and opinion outpost. Toluna is not worth your time. Seriously.
i like toluna. it can take a while to get points, especially if you don't qualify for a lot of surveys. But i like what they do with gifties, you can give them to friends and sometimes they turn into real gifts. nice way to win something even if you don't have a lot of points from surveys for the other rewards. also, it's one of my favorite sites to visit when i'm bored at work!
This site has lots of surveys. I think I screen out about 70% of the time. When I cashed out to paypal I got my money the next day.
Been a member of Toluna for almost 2 years. After waiting months for payments off the surveys I tried to redeem something 6 months ago and I've just realized they still haven't sent it, that's how much I care about this site I'm willing to leave over 100,000 points to waste away because they're worthless.
After having a period of extended illness I have had lots of time on my hands lately and have used this by trying to earn some extra cash doing surveys. I have joined all the top 20 survey sites that were linked on a UK consumer money saving site and I can tell you that Toluna is definitely the worst one. Not only is the amount they pay you paltry but the survey periods go on for months meaning points don't get credited to your account for literally months after you have finished them. Add that to the fact that they AGAIN take months to send you the rewards after you have redeemed them and you just get automated bot replies to any complaints/queries and you have a truly dreadful survey company that should be avoided to protect your own sanity.
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