Although I am still getting used to it, I am really starting to like Toluna's new site. It’s really easy to use. I can now go directly to the Rewards Center and filter the rewards to see those that I can afford with my current points, which is nice. I think I'll be buying my sister a gift card for her birthday with my points.
This survey panel is the absolute worst! Do not waste your time with them. I have done two complete surveys until the end and both times I was disqualified at the very end of the survey because I EITHER I did not fit the ideal candidate paradigm or the survey filled while I was doing it. No one deserves that treatment!
Like others are saying, it is extremely suspect to me that after spending 20 minutes completing a survey for Toluna, I'm either mysteriously thrown out of the survey, or I don't qualify. How is that? I think after you answer 3 or 4 qualifiers at the start of the survey, and then are taken to the survey, that you should have qualified. Don't take me to the survey, record my answers for 20 minutes and then say I don't qualify. Nope. I've learned my lesson with them, and will never complete another survey for them. This has happened to me too many times with them to be a coincidence.
It's easy to see why Toluna is at the end of the list of recommendations for survey sites. Having only been with the site less than a month, I have since closed my account. In several communications with Customer Service there replies were rude and condescending commits. In so... much as advising for me to be "honest" with my profile information. WHAT?! Please explain why anyone would lie about there profile! Aside from that, many surveys requested that I place my teenager at the computer to complete the survey. WHAT?! I opened the account for myself not my teenager. I would highly advise to stay away from Toluna.
A lot of people complain about Toluna, but I like it! They have a fun community with lots of contests too, so you can earn points. It can take a while to earn points for surveys but they have lots of cheap rewards that you get quickly. I was able to get a $10 gift card for Best Buy and a $5 one for Starbucks last week and they delivered them in 1 day! Can’t wait to get more rewards from this site.
Please login to leave a review.