Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

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Toluna

July 12, 2022 by joann from United States

This company is a valued one that pays by different gift cards for different companies like Walmart, Walgreens, Paypal, Target, and sticks to its word, the questions are never boring. I have been a member now for along time and have never had any problems with this company.

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 13, 2022

Thank you for your lovely review, Joann! We are delighted to hear you enjoy being part of our Influencers Community!

Don't hesitate to get in touch with our support team at https://us.toluna.com/contactus if you have any questions, concerns or simply wish to share your feedback - we certainly want to keep your Toluna experience at a 5 star level.

Thank you again for your nice words and see you soon on Toluna.com,
Katy
Toluna Still Up To It's OldTricks

June 30, 2022 by Gemma from United Kingdom

Toluna is still allowing it's repondents to fully complete a survey; all too often involving a lot of work with much typing and going on forever, then on being returned to the Toluna Home Page, informed that the survey had either filled up, or that they were 'Looking for a slightly different profile'! Or, sometimes, not being returned to the Toluna Site at all but just left high and dry and having to physically go back to the site, to find on checking their points account, they have not received the points for the survey! When contacting Toluna Support, they are told rather loftily that other people were completing surveys at the same time as them and it is just that the survey quota gets filled up 'Just as other respondents are finishing the same survey'. Or some such! This can't be right surely? I am a member of several survey companies and none of them behave like this. Most of the time, the preliminary questions are got out of the way at the beginning of the survey and if necessary one is screened out then. NOT right at the end, or even halfway through; which is bad enough. This is showing a complete lack of consideration for their respondents!

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 4, 2022

Hello Gemma,

Thank you for updating your review.

I am truly sorry to hear about your negative experience with our surveys. Sounds like your demographic was reached while you were filling out the surveys. This is due to the fact that our clients normally require a limited number of responses from participants belonging to one or more profile groups. Therefore, it may happen that the quota for your specific group is reached at the time you fill in the survey. The survey is still available because there are still some profiles where the quota has not been reached.

Nevertheless, as I kindly asked before, could you please submit a ticket at https://uk.toluna.com/contactus using 'Survey Police review - follow-up' as subject so that I may identify your account and personally assist you on this matter?

Hoping to hear from you soon,
Katy
Unable to Take Surveys

June 24, 2022 by Laura from United Kingdom

Toluna have been great for a few years now for me, but the last 4 days i have not been able to take any surveys and when i contacted them i got this email stating that my survey attempts had been automatically rejected, because of three options, That i was using a VPN, when i wasn´t, My ip address had been flagged or blacklisted, when it isn´t or that my country of residence is inconsistent (i haven´t moved for 38 years, sadly)...

I have tried their directions to refresh the ip address by turning off router, leaving it turning back on, etc, I have checked my ip there is nothing there, 0 fraud rating, and low risk, I tried to see location of my browser as far as i am aware it is all set to my location and has never changed location.

I received one survey in french last week, it gave me no option to change its location and after the second question i closed the survey, so if that is why it registered me in another country i dont know, but that was not my fault, as it was a survey available on the toluna surveys page, my mistake was clicking the first question, as sometimes by the second question it is set again in the right language.

I hope it wasn´t because i was close to another pay out.

They did respond but i have no idea what the exact issue is or how to resolve it. They just gave a series of possibilities.

I find this upsetting, as I have been a good worker for several years now and i am not that tech savvy to work out what is going on. I just feel unvalued by this for all the work i have done for them in the last few years.

I have 30 pounds in my account, and was close to getting a pay out.

Update:

Katy kindly got in touch with me and with her more detailed reason and resolutions, i worked out it was because my laptop was set to US eng rather than UK eng, when i changed that and retried unplugging modem , one of them or both worked, so is resolved now and am happily taking surveys again with toluna. Thank you Katy.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 30, 2022

Thank you very much for your kind update, Laura! I'm beyond happy to hear that the instructions helped and that the problem has been resolved! :)

If you'd like to suggest a feature or an improvement to our platform, please write in to us at https://uk.toluna.com/contactus. We'll do our best to incorporate the same and earn a five star rating from you.

It was my pleasure to assist you and I wish you all the best,
Katy
Not for me

June 17, 2022 by rose (laura) from United States

The toluna panel seems to be geared at folks under age 50, AND they require a lot of surveys to earn any rewards.
Perhaps it is only me with the less than positive experience, but it didn't seem to be worth my time and/or effort.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 20, 2022

Thank you for your feedback, Rose! I am sorry that the Toluna experience has not been as good for you as we would have wished.

There are times when we may have fewer surveys available, depending on our customers needs. Invitations are sent based on the profile of our members, so keeping all your profile surveys updated will significantly increase your chances to qualify. Each research study has specific respondent needs and targets and some surveys might be looking for a particular group of people who meet a very narrow set of demographic or other criteria. Respondents that are not part of the targeted demographic groups will be screened out and offered a new survey opportunity.

To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend that you keep all your profile surveys completed and updated every six months (https://us.toluna.com/interestsurveys).

We can assure you that many influencers manage to claim at least one voucher per month. We have multiple reward options available, at different thresholds and with different processing times - you can check them all out in the app's Rewards Center or at https://us.toluna.com/rewards.

I would be more than happy to further discuss your specific experience and have the chance to improve your Toluna experience based on your expectations and needs! Don't hesitate to submit a support case using "Survey Police review - follow-up" as the subject and I will personally assist you.

Best wishes,
Katy
What Is Going On With Toluna North America?

June 8, 2022 by Carolyn from Canada

Since November 2021 there have been no CCM points, no points for specific content topics created by Toluna, surveys that most members are not able to complete and ABSOLUTELY NO RESPONSE from the Community Manager, Toluna North America or Toluna Corporate. Members are getting upset that we continue to create content and attempt to take surveys for Toluna's clients but we are not given the courtesy of an explanation as to why we are not getting the points we have earned. Ignoring the people who keep them in business is really poor customer service. The participation rate has declined significantly on the Canadian site and the US site as well. If the company is experiencing financial or operational issues, we should be advised. Some of us feel that one day we will be unable to log in and our points will disappear.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 14, 2022

Thank you for the updated review, Carolyn. I am truly sorry to see that your Toluna experience is not improved. The CCM situation has been explained and resolved in the beginning of the year. We remain available via https://influencers.toluna.com/en_CA/contact-us for any other questions or concerns you might have and we'd love to hear from you.

All the best,
Toluna Team