Overall User Rating
18 user reviews
6918 Rosemont Drive
McLean, VA 22101
Operated by: Market Cube
I rarely get logged in and when I do, it is through another survey company.
This website can't be real, I've been on it for about a year and still trying to get 2500 points. I just completed a very very long survey that I took extra time with to make sure I hadn't done anything wrong and it took me to an error page full of text - not back to their website and I haven't got any points for it!!
A lot of the surveys take me to a weird error page full of text saying Object set outside of reference page or something and the others say my profile doesn't match. I've emailed them a lot of times and they have only replied once, I don't think they have anyone reading the emails or anyone in charge of the website.
I got my Amazon code today, one week after requested. I have been a long time member of this community. It is a good panel to be a part of. I have never had any issues with them. Timely payouts just as promised.
i'm a member of Univox and Safecount, both owned or managed by the same company. I've redeemed for Amazon a total of 7 times up until a couple months ago. The last was a redemption made with Safecount and I'm still waiting for it. I've gotten all redemptions from Univox but I've seen posts where people are no longer getting rewards from Univox either. I've called and emailed their corporate people who do nothing, as well as post on their Facebook page. They claim there's been user fraud on their site and they're not fulfilling redemptions til they get that straightened out. I say they are the ones committing fraud. They are taking the points out of our accounts but NOT sending us the Amazon codes.The woman who answered the phone tried to convince me that what I was getting for my 2500 points was a contest entry for Amazon. OH PLEASE....what a totally misinformed employee. I told her there was no way I'd pay what amounts to $25 for any contest entry. Someone told me that new management started with them a while back and it seems to coincide with all these problems. Whatever you do, if you haven't already, DON'T JOIN THIS PANEL!! It's a total mess. By the way, the site is still online. Someone else posted it had been removed or was gone. It is not gone and they still manage to send me tons of surveys even though they can't send my Amazon. Good luck to everyone else who may be in the same position with these jerks.
I redeemed 2500 points on August 1 and even now my profile shows that I made a redemption. However, they have NEVER sent me the $25 Amazon.com certificate and have not replied to my complaints. This is an Indian company having no US office. Univox is represented by Market Cube, which seems to have US offices. I also sent complaints to the administrative contact I found on whois.com. Both companies have the same contact person.
I filed a formal complaint with the law enforcement authorities (computer crime) in the US.
Has anyone experienced similar trouble with this company ? This is certainly a website to avoid. Why spend your time filling out surveys and when you have enough points for a reward, you won't get anything ? Ugly theft !
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