Overall User Rating
134 user reviews
5800 Tennyson Parkway
Plano, Texas 75024
Operated by: Research Now USA
Valued Opinions is an online survey panel operated by ResearchNow. The panel is available in over 15 languages across more than 20 different countries. Valued Opinions members receive "cash" redeemable for vouchers for each survey they participate in and quarterly cash draws for members are also held.
more than 80% of surveys recently finish about 70-80% in with either form submission error or "we have received enough entries"
Seems they've NEVER received enough entries until they've gathered all their demographics however
Steer clear, it's becoming a bit of a con site
Like other reviewers, I feel that this company has deteriorated dramatically in recent months. The problems are in three area:
(1) rewards "disappearing" off your participation page before they have been accredited to your account (at least four times in the past two months).
(2) The length of time (up to six weeks0 to get rewards accredited to your account.
(3) Reducing the validity of e- vouchers to just 24 hours. If you dont spot this when it's issued, you lose your voucher- they don't tell you!
I used to really enjoy this site, good surveys, good incentives, relatively quick credit and redemption for Amazon GC's and Virtual Visa...BUT NOW their rewards have FEES of up to 25% OF THE REWARD!!! And they DID NOT notify members of this change in policy. These charges are OUTRAGEOUS, and completely unwarranted...$5 to cash out a $20 virtual VISA?? WHAT CRAP!
It takes a very long time to get compensated after you complete a survey. They get surveys from research companies that I also deal with through other survey sites. At any other survey site, I am compensated within a week. Valued Opinions tends to takes weeks to months to compensate you so you can cash in for a reward. So it's not the research company's fault. They've also changed the reward system. Now you are paying a 10% fee to get a gift card. No other survey site makes you pay for the reward you have already earned. Do not use this survey site. You will regret it.
They have never been great to deal with but over the last few months they have got terrible. With most of their surveys you get kicked right at the last minute so they have all the information they want but don't have to pay. They can take ages to credit your account when you do succeed. Their customer service is amongst the worse I have had. I will leave them as soon as they credit my account with a survey I successfully completed two months ago which will enable me to get the money I have worked so hard for. There are much better survey companies so avoid these con artists.
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