Web Perspectives

Suite 2000
3080 Yonge Street
Toronto, Ontario   M4N 3N1
Canada
tel: 1 800 599 7938
https://www.webperspectives.ca/eng/contact
Click here to visit their website

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Open to Canadians Only.

Verified by SurveyPolice Ranked 12 times in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
56.7%
Survey Company:
Overall experience with this Survey Company: 51.7%
Would you recommend this company to friends and family? 33.3% said yes
Registration:
How would you rate the ease of registering with this company? 78.3%
Have you signed up to take surveys with this company? 100.0% said yes
Did you receive an email confirming your intention to take surveys? 100.0% said yes
Were you misled in any way when signing up? 16.7% said yes
Website:
How would you rate the overall look and feel of their website? 70.0%
Rate the ease of finding Company information: 63.3%
Customer Service:
What is your overall rating of Customer Support provided? 46.7%
Rate the quality of Customer Support responses to your questions: 42.2%
Rate the timeliness of Customer Services responses to your questions: 48.9%
Incentives:
Rate the quality/amount of incentives paid per survey: 58.3%
Rate the time it takes to receive your incentive: 56.7%
Have you always received the incentives you had earned? 75.0% said yes
Survey Experience:
How many surveys do you receive in an average month? 13
Is taking their surveys an easy and enjoyable experience? 58.3% said yes
Rate the quality of surveys you receive: 73.3%
Rate in general how well this company's surveys work: 68.3%
General:
Do you think the survey results are used for legitimate market research purposes? 91.7% said yes
Do you feel that your personal details are kept private with the company? 83.3% said yes
Rate how you feel your opinions matter to this company: 58.3%

User Reviews

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Quitting until PayPal support returns
by Pat, May 15 '13

I used to love this panel and would make, on average, $20/month with it. Now? Well, like others have stated, they no longer have PayPal support . . . which renders this panel useless since all other incentives, other than perhaps Chapters/Indigo gift cards, are god awful.

Unfortunately, I recently put a significant amount of time doing surveys to discover that, sh*t—PayPal support had been removed! Why hadn't they warned us of this?!

I refuse to use this panel until PayPal returns. If PayPal isn't to return, I'm quitting this panel for good.

If you're reading this, Web Perspectives: Please bring back PayPal. It's, to many, the only worthy incentive on your site.

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I Feel Robbed!
by Shannon , Apr 27 '13

Been a member of Web Perspectives for over two years. I went to redeem my points a couple of weeks ago only to discover they have removed the PayPal reward option. This they did without notice. The Airmiles option of 50 Airmiles for 1000 points is equal to 60% of $10, (if redeemed for $10 worth of gas at 90 airmiles). So my $10 redemption is now worth only $6. Robbed! I had made consistent money with Web Perspectives until now and if you had asked me about them two months ago I would have rated them highly. I did receive an email back after three tries that stated, "Since March 15th Paypal has been removed until further notice whilst we look to improve the way in which our panellists redeem rewards." Some improvement! I'm 'cashing' out and dumping these guys as soon as they approve all of my points. Panelists should consider Boycotting these guys. I won't be doing their surveys anymore. Next time they just might be out of business and we will all just be out of luck.

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Was better with paypal
by Curtis, Apr 18 '13

I put up with their lengthy pre screenings that sometimes would take 10 minutes or more before you screened out of the survey because they paid through paypal. They no longer pay rewards through paypal, even though their faq says they do. We need to all band together and not do any more Web Perspective surveys until they resume paying in paypal. They can't even answer my emails? Looks like they are going out of business with the lack of customer service they are displaying. Too bad, was a good company.

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ridiculous
by patrick, Apr 17 '13

What am I going t do with 50 airmiles? No paypal, no interest im only a number for this company!

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Policy change
by Sylvain, Apr 08 '13

I have been an active member for over 3 years which enabled me to earn approximately $450 with Paypal. Ten days ago, I tried to 'cash' my points for Paypal and realized that Paypal was no longer an option. I tried to contact them using their contact us details info. Never got any response from these guys. In my e-mail, I indicated that I was surprised that customers were not advised of such changes. Given the loyalty I had with them, I would have expected a notice from their end. Furthermore, I tried to connect to my account today to find out if Paypal was back. Well, my username / password combination no longer gives me access to their website. I guess that they cancelled my account when they got my e-mail that I was complaining about the fact that Paypal was no longer an option to cash your points. STAY AWAY FROM THESE GUYS.

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I am out over 50.00 from them
by alecia, Apr 05 '13

I signed up with them over a year and had no problem receiving my pay pal rewards. Since October 2012 I recently changed my email with Pay pal and Web Perspectives, and kept on doing surveys for them and making rewards to go into my Pay pal account. I soon discovered in January 2013 that since December of 2012 the money was not going into my Pay pal. I kept on emailing them and getting a email back from them saying we will get back to you shortly. Never ever did I get a actual email back about the problem. That money I was earning was for my disabled sons ADHD sensory products I was working hard to earn and now I am out 50.00-60.00 worth. I am very upset I cannot work so I don't have enough money to save again. That took me 5 months to save up from them since there are days were I cannot do them due to my pain I have. DO NOT WORK WITH THEM THEY ARE EVIL THEY DON'T CARE ABOUT ANYONE!!

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Terrible Treatment
by cynthia, Apr 04 '13

Often you will be disqualify after you have completed a good portion of the survey. You will get no compensation after spending a good 15 minutes answering questions in good faith. When I complain to customer service I get no response beyond a computer generated one. Recently they have stopped using PayPal as a reward payment without word to anyone. They leave it for you to discover when you go and try to cash in. Surprise, surprise you have been played and now you can cash in for 50 air miles or some such stupidity. I'm done with these bozos.

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Time That I'll Never Get Back
by Calvin, Mar 31 '13

I last claimed a PayPal reward on February 21 and received it on March 1. When I got credited with enough points to claim another incentive, I found that PayPal was no longer a choice. No announcement in advance, so I continued to do surveys, that it seems I will never receive payment for. Questions to them only get a, "We are looking into this and someone will get back to you" response. Nobody gets back.

Now what to do: Cash out what points I have using one of the remaining crappy reward choices? Send them a PayPal invoice?

Not that I would ever do this, but what if everyone who is pissed off with Web Perspectives were to continue to do their surveys, but enter bogus responses. What would their clients do if they heard this was happening? Hmmm.

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Terrible!
by Michelle, Mar 20 '13

Yes, it's true. After years of taking their surveys they decided to up and quit PayPal as a means of rewards without a word to anyone. Apparently our loyalty means nothing to them. Do not even waste your time writing to them, if they even bother to write you back it is a generic email that shows they have not even read nor answered any of your questions. This site is nothing but a big waste of time now so don't even bother.

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Gone downhill
by D'Arcy, Mar 18 '13

I signed up with this company because they offered Paypal. I just found out that they removed the option to use Paypal without so much as a word to any panel members. Now all they offer is stupid gift cards and not very many options. I have attempted to contact them about it for the last month but I still haven't heard back. If you belong to them, I would cash out as quick as possible!

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DISAPPOINTED
by Lisa, Mar 17 '13

I was perfectly satisfied with taking surveys and receiving rewards UNTIL they removed PAYPAL from their list of rewards WITHOUT NOTICE!!! I have tried to contact web perspectives OVER AND OVER without ANY REPLY. i'm not going to waste my time on surveys for a measly gift card that i can't even use! i'm very displeased and i have spent lots of time on surveys that i now cannot claim a reward for.

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No More Paypal
by Angie, Mar 10 '13

I signed up with this company because they seemed decent and they offered Paypal. It did take FOREVER to be credited for the surveys completed but at least you got paid. I just found out that they removed the option to use Paypal without so much as a word to any panel members. Now all they offer is stupid gift cards and not very many options. I contacted them about it but I still haven't heard back. I have a feeling they are quickly going downhill and I wouldn't waste my time on a survey company that has no respect for the input from their panel members.

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Going downhill
by Sara, Mar 07 '13

At first I thought they were great. Then the surveys became fewer and fewer. When you do reach 1000 points and request a payment it takes about 6 weeks. I have had a ton of points sitting in limbo now for over 6 months. I have written them 4 times and I never get a response back. And most of the surveys I get, I get more than half way through and then get disqualified. This site is becoming a big waste of time.

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A legitimate and trustworthy business
by Asmaa, Feb 06 '13

Since signing up with numerous survey companies in January of 2011, I have unsubscribed from almost all of them, because I learned quickly which points add up and which don't. Currently, I'd only participate in the companies that offer me a fast 1000 points redemption ($10) such as Web Perspectives and MySurvey. So far, I've redeemed my $10 about 6 or 7 times with WP and once or twice with MySurvey. I actually have over a 1000 points right now with WP waiting to be claimed. GlobalTestMarket is also good as it has very many opportunities even though the payout is a bit slight.

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Favorite So Far
by Michelle, Dec 08 '12

I signed up for about 30 different panels throughout September, cancelled about 10 since then because of sketchy practices or exceptionally bad reviews, and so far Web Perspectives is the only one I've actually received money from.

I qualify for most of the surveys that are sent to me, incentives are fair, I accumulate points fast and the cash out threshold is low. Also, although the site warns that it could take up to 5 weeks for points to be moved from pending to credited, I have rarely had to wait longer than 2 weeks. There are many other good companies out there but this one is my favorite simply because of how fast I cash out.

Based on the mixed reviews I've read regarding survey companies, it's obvious to me that different companies work better for different people, so rather than recommend any particular company, I would advise that you try one and move on if it doesn't work for you.

In my opinion, this one is definitely worth a try!

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Use to be great...Not now
by Ryan, Nov 18 '12

Good:
-Incentives are quite reasonable. 100 - 400 points on average (1000 = $10).
-Receive surveys often

Bad:
-I have 5000+ points pending...For the past 4 or 5 months now. My total has been sitting on 150 all that time.
-You can be 30 minutes into a survey, click next and it will come up saying you don't qualify. No compensation for your time then. Could be a scam to get survey results without paying.
-Customer service does not exist.

Conclusion:
WB use to be my favourite, but now that all my points just sit in pending and other issues I've had, I'm just not wasting my time with them anymore.

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Very Good
by Amanda, Oct 28 '12

Web Perspectives is so far the best paid-survey website I've encountered, and I've seen a lot. The payout per survey is very good; up to 500 points (equal to $5) and never less than 100 points for each survey and it works out to about $1 per 10 minutes spent. I get anywhere from 10-20 surveys sent to my email per month. If I had the time to complete every offer I got (which I don't) I would be getting over $100 a year.

I've never received a survey with the offer of 'sweepstakes' instead of points. As long as you fill out at least part of your preferences/profile, it's fine.

The only drawback is the length of time it takes for the points you earn to be deposited into your account. It can take weeks, often months. The good thing is, I've always gotten them eventually; but it's definitely not instant like some other companies.

Overall, still one of the best websites. The payout rate is excellent, if you don't mind waiting a little.

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Excellent Company
by lapin, Sep 27 '12

Initially I wasn't able to register through the website (the online form didn't work for some reason) so I contacted customer service at the email address listed and didn't get a response. About a couple of months later I filled out their "contact us" form and within a few days or less they had registered my account and given me temporary password.

In my account there were surveys waiting and I've taken one survey so far which was very good and I received the points for it.

So all in all, a great company and I'm looking forward to doing more surveys with them.

If you haven't received replies from customer service, try the contact us form - maybe it's monitored more than the email address.

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My Favourite Survey Company
by Candy, Jul 08 '12

I get survey's from this company almost daily and have qualified for every single one. I have regularly for the past 1 1/2 yrs. been receiving a minimum $10./month...I can always count on having $ when I need it from this company.

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Best Survey Company I Belong To
by Joanne, May 08 '12

I'm a member of 10 survey companies, and Web Perspectives is by far the best. I have made over $50, and they pay $10 per payment into my PayPal account. I just finished a survey that paid $7, which was the highest I've ever seen so far.

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Extremely poor
by Gertrude, Mar 14 '12

This is totally a hoax! Bad customer service, the site promises you to get your points rewarded into your acct. balance within 30 days while it has been 3 months and still nothing. I've sent many emails and a couple of phones msgs. No calls me back. Also, the girl in charge "Jennifer White" is related to Management at "RESEARCH NOW", Heather White so it goes to show how the lack of integrity or customer service is simple tolerable!

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Honest Company
by Eleanor, Feb 24 '12

I would recommend this site because the rewards are fair compensation. I get about 15 surveys a month and honest answers to the survey questions pay off. I have been recieving the Air Miles option for about 2 years. Personally I have had a good response from the customer service and I am happy to be part of a Canadian company. by Eleanor

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Good and frequent payouts
by Henry, Jan 22 '12

This is a great survey site. The incentives are very good and it doesn't take long at all to get a $10 PayPal payout. It does sometimes take a while to get credit for your survey but at least the site shows you what's pending right after completing a survey. One drawback I find is that if your surveys crashes or you accidentally hit your browsers back button, the survey is lost and you can't start again or continue - so make sure you're careful and complete your surveys to avoid lost time but otherwise well worth your while.

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Recommended with reservations
by Stephanie, Dec 23 '11

I receive lots of surveys and the point rewards are good (200 or more per survey). The one downside, as others have mentioned, is the long time it takes to get your credits. They often stay in "pending" status for months. To be fair, I have always received my points eventually. Customer service response varies. Sometimes I email about long pending credits and get a fairly prompt reply. Sometimes no reply.

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SCAM PLEASE BEWARE
by Younes, Dec 01 '11

I did offers and had 2450 points in total and then magically the points started to dissapear. I will be taking Web Perspectives to a small claims court and let everyone know how things go.

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Doesn't get any better.
by Carl, Jun 12 '11

Best panel I'm on, and I'm on a lot of them. Surveys come daily, often more then I have time to do. I cash out $30 a month pretty steady, once in a while 40, over $200 since I joined about 6 months ago in early December 2010. Just wish they offered Amazon.ca for redemption too, but the Paypal cash is obviously just as good.

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One of Canada's best!
by Geoffrey, Jun 08 '11

Definitely one of the best survey companies for Canadians! They've really improved over the past year, you now receive points for every survey you complete (previously you'd only get a sweepstakes entry for some) and they add up really fast. I typically redeem my points for Air Miles.

My only complaints are that the points are often "pending credits" for a few weeks before they finally end up in your account but in they end they always come through. Also if you need to contact customer service, it's best to phone them as opposed to email because it's taken me as long as 8 months to receive an email response from them.

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EXCELLENT SURVEY COMPANY
by Frank, May 17 '11

This has been the best one for me. No problems at all. They send plenty of surveys and pay promptly into PayPal. I wish they were all like this.

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Terrible customer service
by Dan, Apr 12 '11

I've been sending them e-mails since Nov. 30th, 2010 about them not giving me the points for a survey I completed. Twice now I've been told that it would be taken care of, and twice now nothing has happened. Their customer service has been abysmal.

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IGNORED ME,STOLE POINTS,
by dale, Mar 13 '11

I WAS TAKING SURVEYS FOR THIS COMPANY FOR A YEAR.POINTS WENT MISSING.I EMAILED THEM 4 TIMES BEFORE SOMEONE WROTE ME BACK BASICALLY SAYING TOO BAD!POOR CUSTOMER SERVICE,POOR INCENTIVES,TAKES FOREVER TO BE PAID 10 MEASLY BUCKS,NOT RECOMMENDED AT ALL!!

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Best of them all
by Nicholas, Feb 07 '11

As a member of a large number of survey panels, I find Web Perspectives to be the best in terms of getting to the rewards level quickly. I get lots of survey invitations and build up points quickly even though I screen out of many. Even though the points can take a while to be verified, and the payment by PayPal can take a couple of weeks, I regularly get $100 or more a year.

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Just to clarify....
by Chrystal, Dec 09 '10

First off, I see a lot of people are REALLY confused regarding the point levels. 10,000 Web Perspectives points is actually $100 PayPal people, not $10. 1,000 = $10. I just cashed out $100 on PayPal myself, 12/06/10, I'll be sure to come back and tell you all how long it took to arrive in my account.

And secondly, if a survey company sends you invites to surveys that don't have a reward attached (ie, sweepstakes entry) DON'T TAKE THAT SURVEY. It's really that simple. The less people actually take these surveys the less likely the companies will offer them, think about it. If we all held our ground and ONLY completed surveys we got rewarded for, they wouldn't bother with the sweepstakes.

I've been doing surveys (and getting paid for them) for years, 5+ in fact. NOT doing a sweepstakes entry survey has NEVER caused a company to stop sending me paying survey invites.

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WEB PERSPECTIVES: Where your credits are always "pending"
by Lea, Nov 27 '10

At first, I did their surveys religiously. I redeemed my credits for movie/Chapters gift certificates, which I received a couple times. It was ok at first. Then I began answering 30-40 min. surveys offering 400-500 credits in return. The problem was that those credits sat in my "pending" list for months at a time. Contacted customer service & got a response saying if the survey was done by a 3rd party, it took longer for credits to be added. I began to complete only surveys by W.P., not a "partner". That made “0” difference! Still have credits pending; it's been months. Sent an inquiry to W.P. in Aug.; didn't receive the dignity of a reply. Sent another 2nd week in Nov.; haven't heard a thing. Told them if I didn't hear from them in 2 business days, I’d unsubscribe & add them to my blocked senders list. Still, NOTHING! Shows how much they value members. Don’t waste your time with this company. You'll NEVER get anything out of them for the valuable time you spend completing surveys!

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nov 6 2010
by patrick, Nov 06 '10

I have been a member since October 2010 and I have been getting atleast 5 surveys a week now. I'm joined with several survey companies. By far Web Perspective is on top of my list. Getting high reward points and recieving several surveys without the week. Besides waiting for pending reward points. I highly recommend Web Perspective.

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My favorite
by J, Jul 19 '10

I admit they take their time validating but they are easily my favorite company. I receive regular payments from them and there are often new surveys for me to take. I have never had any problems

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Show me the money!
by D, May 07 '10

I have done several surveys with this site since signing up. They claim your points will be posted within a few days, however after the first couple of surveys they stopped posting my points. It has been weeks now and goodness knows how many points have dropped off the list. I also had the experience of completing a survey and then being told I didn't qualify. That is foul game, to say the least! I sent them a contact message a few days ago to which they have not responded at all. It's unbelievable that they are representing reputable companies with such misleading and poor service.

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Great personal experience and incentives
by C, Apr 26 '10

I've been a member for a few years and have been receiving plenty of surveys. A lot are sweepstakes, but many are $2, $3, or $4 worth.

They offer you points - 200 is $2 (20 minutes to complete), 300 is $3 (30 minutes) and so on. 10,000 to cash out, which I've accumulated pretty quickly.

I've cashed out a number of times and received all of my money through PayPal.

I would recommend this survey company and I personally have not experienced any problems.

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Love it!
by Kerri, Feb 03 '10

This is by far the best survey site I have been a part of. I get at least 3 survey invites a day and 2 of the 3 are always for points. I have one survey that was worth 600 points and it only took 4 minutes! Just to give you an idea 1000 points gives you 10$ paypal. I have been a member for only about a month and I have already got 30$ in points. I have already received the first 10$ in my paypal account! I never do the sweepstakes entries though....so just look at your reward before comitting to it!

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I guess you can give it a try...?
by Katie, Jan 05 '10

I signed up with these people a little over 1year ago. I get atleast 2 surveys every day, though I've never doen any. I looked into it like 2 weeks ago for rewards. I think it's 10,000 points for a $10 cheque? surveys are in the 100-800 points range or swwepstakes. I get plenty of those from Greenfield so no thanks.

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Great Survey Panel
by Richie, Dec 26 '09

This is a great survey panel. Been on it for a year and from the start it was pure sweepstakes but as gradually, you do the surveys, you slowly will receive points and in turn, you get rewarded for cash incentives. Just be honest with your answers and now I've been getting at least 25 surveys per month. It's really fun and they do pay through paypal

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Putting It In Perspective
by Ashley, Oct 28 '09

I have signed up for just about every survey/opinion panel I can and Web Perspectives is the only one I actually recommend.
I have never been able to get enough surveys to "cash out" on any panel except Web Perspectives, where I just hit $10 after a couple of months. Every other panel either screens me out, or their surveys are few and far between. I started off getting mostly Sweepstakes Only surveys from them, but now that I've "proven myself" I guess, I get more for real rewards.
They seem to send out a lot less "Sweepstakes Only" reward surveys than most other companies, and their rewards are actually reasonable, 1000 points for a $10 gift card or what have you. I have been a member of other panels for longer and have yet to see any reward.

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getting frustrated
by Frank, Oct 23 '09

I find with web perspectives you get pissed off alot..they tend to send way too many surveys for just sweepstakes entries which I think are crap..does anyone ever win??..2nd..I have to say that when you do finally cash out they do pay up..which I've received so I can't complain there..The links lately have been crashing..that's a big pain...but otherwise they do pay up in the end

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getting worse
by disappointed, Oct 10 '09

I have been with them for about 3 years now and I am about to quit. Their links do not work properly - it happens somehow with those higher paid surveys. They are incapable of giving back the link and only "apologize for inconvenience", but that is where it ends. I am endlessly plagued with sweepstakes type of surveys which a waste of time. And the endless waiting to claim the reward - in 100 point rank usually makes it not worthwhile. I would say go with Pine Cone Research. The payment is always the same - 5$ - and they deliver it immediately.

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Goodbye Webperspectives
by Doug, Jul 17 '09

As the title of my review says, goodbye webperspectives....hello new and improved website which unfortunately took this company from very good to a waste of time. I'm not interested in 9 of 10 surveys for a "sweepstakes entry". I don't even play the lottery, nor do I think there are any actual prizes.I also highly doubt that the customer service person Jennifer is nothing more than a codename that everyone in customer service uses to apparently give the company a more personal feel as if you are having the attention of one important person. Many company's seem to do this though so.....Anyhow, used to be you could do a few surveys and boom, chapters giftcard. Now it takes more than a few and forever to have the points applied, as in 3 and 4 months. I would suggest picking up pennies on the street as a faster method of making money!

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SCAM!
by T, Apr 16 '09

You RARELY receive points for taking their surveys. You'll spend 30 minutes doing a survey only to be told 'sorry you do not qualify' when you've basically answered all of the questions. It seems as if they're getting your answers and telling you that you don't qualify so they don't have to give you points. If you do qualify, your points are 'pending.' I had several hundred points in my 'pending' folder, only to find out that I didn't receive the points. They magically disappeared. I didn't bother e-mailing them to inquire about it as I have already wasted enough of my time doing their surveys with nothing to show for it.

I DO NOT recommend signing up with this survey company unless you want to spend your time out of the goodness of your heart. It's a waste of your time if you're expecting points.

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Changed for better of for worse ?
by Patricia, Mar 19 '09

Hello, I thought I would post a review because I see the're hasn't been one in a while.
They recently changed their program with points that still pay via Paypal. It is mostly sweeps surveys. I am disappoited. On the good side they have improved by giving panelists an account log in to check their survey history and are now able to change their e-mail etc... without any problems.
I rarely received one with a points incentive and when I do it is hard to qualify, but they are very generous with the points ! Their surveys are not long though. That is one of the main reasons I stay. I am waiting this one out hoping my luck will improve. In my opinion a points program should not have any sweepstakes surveys. I would love to know what other panelists think of the new points program.

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Excellent Survey Company
by Edith, Jan 24 '08

Web Perspectives is up front in their dealings & payments.

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