YouGov Resolved Complaints
(only complaints screened for sensitive information are shown)
I have been a memeber since 2004 and have faithfully completed thier surveys. In November of 2007 I finally reached the $** mark. I have not recieved my payment and all emails have gone unanswered. Thier FAQ's say payment will be mailed in a month. It's has been 3 months and still no payment. Any contact information or a way to get payment mailed would be greatly appreciated.
I have been taking surveys from this site since 2004. The payout minimum is $50.00. Since August of this year, everytime I take a survey, the payment is posted to my account. BUT, they drop off the oldest survey that I took. I have a spreadsheet that I have kept since the beginning. What this means is that my balance has not changed through the last three surveys I have taken. I suspect this is their way of making sure I never reach the $50 needed to cash out (I am at $40.55 according to them, $43.55 according to my spreadsheet.)
I have emailed them numerous times, and used the "contact" page on their website. No one ever responds, and my balance has not been corrected.
I have emailed them numerous times, and used the "contact" page on their website. No one ever responds, and my balance has not been corrected.
Resolution Outcome
Panelist's account balance has been corrected. This case has been fully resolved and has been closed.