Took me 2 years to get enough points to cash in for a "gift". Finally got crank flashlight I keep in my glove compartment.

This site does send surveys and if you don't qualify you do earn 5 points. But the rewards aren't good at all. The only one reward that looks good is a movie ticket. But there is no paypal. They have alot of gifts or buy tickets to win something I probably will never win.

Reading these reviews there appears to be two completely diferent panels. Unfortunately I was part of the bad one - very few surveys, few & poor rewards that I could never qualify for & non existent customer service.

They do seem to give out surveys quite often for me. About 3-6 surveys a week. My gripe is that the rewards aren't that great since there is no cashout option compared to other panels. The upside is that their Amazon gift card reward is pretty good to get if you shop at amazon.com frequently.

Zoompanel is a pretty good panel to work with overall. Their surveys arent too long, they come fairly often, you usually dont get 'bumped out' after answering lots of questions and the customer service is fairly responsive. However, the rewards arent too great. There is no cash/credit/paypal option and the items available arent too good with the exception of Amazon.com gift codes. That said, most people should be able to find things they like on Amazon so Zoompanel is still quite good overall.

Zoom Panel used to be really good, with lots of cool prizes to choose from. Then they re-did their website and I hated it from that point forward. First off, you have to log in about two or three times just to access the rewards link. Re-logging in each time you go to a new page is really annoying!! And when I clicked on the redeem my points link, the page would always come up with an error, saying to try again later. I tried on different browsers and different computers with no solution. I felt like I was being robbed with no incentive so I cancelled my membership, and until they fix their website and make it easier to use, I won't go back.

I know that their prizes leave much to be desired, but I go for the Amazon gift card and the DVDs. I have been with them for a little over a year and have acquired six DVDs and $175.00 in Amazon gift cards. I can't complain. If I have a problem with a survey, they correct it. My only complaint is that the value of the surveys has dropped.

Here's a clue on how well you're going to like a Survey company: If they flood your inbox with emails instantly you're probably not going to be happy with them. Zoompanel is one of these companies. They suck across all boards. Horrible incentives, poor customer service, 100's of survey emails and low qualifying ratio.

I received a survey invitation from them to fill out a cat feeding diary for a week.As a reward I was promised a £10.00 Amazon voucher.I filled out the diary ,but I DID NOT GET MY PROMISED REWARD,nor a reply to my several emails.
STAY AWAY FROM THEM!!

I've been a member of ZoomPanel for more than 5yrs. They were one of my favorites. They deactivated me once with no explanation. It took a couple of calls but they rectified it relatively quickly and I received all my points back (almost 10,000 at the time!). I redeemed for some great things. Now the options are paltry and pathetic. As others have mentioned, I have no interest in cheap gimicky items. Bring back the DVD's and books and gift certificates so I can get something I WANT!

I've been with Zoom Panel for over 5 years and really never had a problem. Their incentives use to be just prizes but they have redone their rewards which includes gift cards like Amazon. Use to get surveys a lot of of late few and far between. I've seen worse survey sites, Zoom is alright in my book.

Takes a while to get rewarded but the Amazon virtual gift certificates are nice, they add up and then pretty soon you have money on credit to spend on Amazon.

I have enjoyed being with Zoompanel for the last six years. I always felt their incentives have improved over time and I have gotten some great books, music and DVDs from them. Suffice to say, they recently changed the outfit that supplied the incentives and they have really declined. Now there are not many books, music and DVDs to choose from, but instead there are too many discounts on useless items, and the items that I may be interested in take points that I might not be able to earn for a few years yet. It was easy to get something for 2,000-3,000 points. But now you need more points to get what you want. I wish they would go back. I might leave if the incentives don't improve, and after six years being with Zoompanel, this might be sad for me. I love their surveys and the points I received from them were very fair.

Since I had almost earned enough points to exchange for a gift card and received an email from Zoom to say that the incentives had been "improved", I checked their website. I'm very glad I did as I see that they have "improved" them by completely removing gift cards as an incentive and replaced them with a choice of 21 small gimmicky gadgets which are of no interest to me whatsoever.

There's no reason for me to continue completing surveys for Zoom so I shall stop. I just wish I'd managed to earn another 5 points to reach the required level for a gift certificate before they changed things.

They can keep their picnic rugs and golf balls!

So, I did actually have the thing happen where they booted me out one time for no reason, but reinstated me as soon as I realized that it what had happened. I do believe my points I had before were reinstated too though, so while it was an inconvenience, I felt they handled the situation alright.

The new reward system *IS* better than the last and you can now get Amazon gift cards, etc. They do seem to be stepping it up. I do enjoy their surveys too. You can leave the computer and typically come back to it and it'll still be there.

I belonged to this panel for a year and a half. I finally gave up and got out, I couldn't get any surveys and the points I had couldn't buy anything. No gift cards, so I had to kick them to the curb.

The surveys are very long, and you typically get 75 points afterward. They send you tons of emails. My problem is mainly that no cash or gift card incentives are offered, and it begins to feel like a waste of time. If you specifically want something on there, like a magazine or set of headphones, I guess it'd be worth it, but most of it just seems like junk I don't want for way too much of my time. There are several charity donations offered for 1000 points, if you're interested in that. I am considering that option. There are also some AMC movie tickets; however, I do not have AMC in my area. I really just would rather have an Amazon gift card or Paypal though.

If you are in your twenties you might earn a reward in your lifetime. One of the slowest to get what isn't anyway a great reward, so I've quit

This site is legitimate. I received my reward very quickly once requested, but it took awhile to get enough to be able to request. They give you points for rewards and gift cards.

I love Zoom Panel. They send lots of surveys and I very rarely get disqualified. I've received magazine subscriptions, DVDs and just recently, a pair of binoculars. They send rewards out very quickly. Only drawback is that they don't offer gift cards. I would give them an A+ if they did.

I CLEARLY SEE WHY !!! I WAS GETTING OVER 10 SURVEYS A DAY (MON-FRI) SO I THOUGHT I WAS RACKING UP A LOT OF POINTS(FAST).WELL I MADE IT TO 1000 IN 3 WEEKS. WOW !!! SO I ZOOOOOOOMMMED OF TO GET MY REWARD.I ALMOST FELL OUT THE CHAIR..DO THEY THINK WE ARE STUPID !! NO "GIFT CAEDS" THAT MEAN YOU ARE LOCKED INTO "ZOOMREWARDS"..THEY CAN REALLY HAVE THE 1000 BACK..AND THERE "ZOOM GARBAGE REWARDS"..HOW WOULD THEY LIKE IF SOMBODY PAID THEM WITH "BOOKS"

I had over 4,000 points and couldnt log on do to not have internet and pc problems and just had a baby section in Nov now that I have another pc and all I tried to log into my account and they said reactivate/canceled okay so i reactivated and to what a empty account they deleted my points all of them I earned those points not to reactivate and then have them taken away its not a new account so whats the problem with this site I liked it before now not sure at all if I will ever go back again unless they give me back my points

I've been using ZoomPanel for 5 years and I've never had a problem. I earn anywhere from 50-150 points per survey and on average get roughly 2 surveys per day. Some of the surveys are long and annoying and not worth the reward, however others are well worth it. Some surveys lead to free products being sent to your home to try. I've received full size tubes of toothpaste, coffee creamer, plastic wraps, coffee, salad kits, etc. I've never had a problem with receiving my points. I also like that I can pick from various prizes in their catalog. I've gotten all kinds of kitchen appliances (cookware, food processors, scales, knife blocks, blow-up mattresses) all of which are name-brand products. I recently turned in 7,500 points for a Hamilton Beach 10-cup Food Processor, which would cost me upwards of $50 in a store, and I got it free just for doing surveys. I've also never experienced any barrage of spam emails due to ZoomPanel, so not sure if they sell your email address or not.

I have been a member since June 2010 and have received DVDs such as The Virgin Suicides, Miller's Crossing, Hudson Hawk, Aviator and Rocket Science. Movies which I would have to spend anywhere between $7-10 each at a retail store. So Zoom can be a moneysaver for film buffs who are on a tight budget. They do have a receptive cutstomer service and if in case a customer takes a survey and does not receive his points he can always file a complaint. Normally, it takes about 3-5 business days for ZoomPanel to get back to you and reward you your alotted points. This has happened to me in the past. Overall, taking surveys with ZoomPanel has been a very rewarding experience. And I have been surprised at how quickly my movies have arrived in the mail when I order them.

This is one of the old school panels where you get points that add up to being able to order something out of their catalog. If you like what they have in their catalog, it's great. The surveys are pretty well designed, I almost never test out and the points add up pretty fast. I usually cash out when I have enough for a novel, and they mail it to me fast. Once, I saved up for a food processor and got it on time and in good condition. Never had a problem with them. You might want to look over their catalog for yourself before investing your time, but for me, they have a good selection of products worth putting in the survey time to get. Every once in a blue moon you can get to test a sample from them, too, and they're good samples most of the time.

I would only partially recommend this panel since they do send out a lot of surveys (at least in my case). Most of their incentives are junk, though, and I have yet to redeem my points, which have been sitting there for well over a year and a half. Supposedly they offer gift cards (including Amazon), but they are only available for select people. I've emailed them about this over four times questioning why this is the case, but have not gotten any response. I find that to be pretty rotten since everyone should have equal access to that, especially long-time members with lots of points. Pretty shoddy operation, if you ask me.

I get 5 or so invitations from them a week. The surveys always work well; I never have technical problems with them. No OTX or Greenfield stuff here.

The rewards are OK. It's mostly merchandise, books, DVDs & magazine subscriptions. No cash or Paypal. I personally take mine in MP3 downloads (1000 points gets you 10 at Puretracks.com). They are MP3 format & DRM-free. I've even spent my own real money with Puretracks. It's a good service.

If you can live with those sorts of incentives, you'll like Zoom. I don't regret joining.

Biggest ripoff ever. They keep you around to steal your opinions, and then cancel your account when you're close to being able to redeem one of their lame prizes. Then when you try to contact them they ignore you. They must have their own people on this site giving them high ratings .

I have never had a problem redeeming points for prizes and have earned gift cards, toiletries, books, appliances, etc. over the 5 years I've been a participant. I get a lot of surveys and points grow quickly. My only complaint is their Customer Service is terrible, but if you are persistant with your complaints, you eventually get things resolved. This is one of the better survey companies I work for.

I had an unsolicited Email from these people I have listed them as spam and have contacted my web provider in the view if I get another one from these morons I will have their ISP blocked on the Yandex system in the Russian Federation as I see them as spammers and nothing else. I have never contacted them and never want to, be WARNED as they blanket email website or PHISING is what I would call it. Un-welcom and un-wanted.

Ive been a member of this panels for a few years now, and havent done much with my points as the prizes are so awful.
I finally decided i would use some when they change the website and gave a bigger choice only i still have the old folios with only a few things in them. I cannot access all the things that they said would be updated in their new revamped website.
After sending numerous emails and getting no response i thought i would just give it up as a bad deal and use the points to get the global force vouchers only to see on here when i checked that the global force company has stopped doing the vouchers. So why are they still on the folios? Again i emailed zoompanel but got no reply.
All in all not a very helpful customer service and lots of gliches in the new website that needs fixing.
Will definalty be stopping membership when i can finally find a way of using my points up!

Okay, I joined this site and didn't listen to the reviews here(the bad ones). Once I joined and saw what the rewards where I laughed so hard. wow! But I gave them a chance and took one survey and got 5 points out of it. Seriously? You got to be kidding me people. STOP DOING LOW SURVEYS AND MAKE THE SURVEY COMPANY START PAYING US WHAT IS WORTH OUR TIME!!!!!!

I have the same problem as previously reported - I can log in (on the .net site, not the other one). If I attempt to view my points I get the "invalidtoken" or "Content Encoding Error", so I have been effectively filling in surveys for NO REWARD. Avoid until they fix this.

Zoom Panel has been great for me. I receive surveys daily, I like their website, and I received my reward within days. They also have a huge assortment of rewards...like a Sears catalog's worth. I am happy when I have an email from them in my inbox.

I really like Zoom Panel because of their outstanding customer service and because of how quick they send out your prize when you redeem. It does take a while to build up points but most of their surveys are quick and easy and their are a lot of product tests that I have tested for them.
I would rate Zoom Panel as an A

I never received a survey so I went to the homepage and all it says "unfortunately we do not have any surveys for you" which is fine, but I couldnt even access My Account, anything I clicked except Help sent me to the same page with invalidtoken in the url. so I sent a complaint about the error and the zilch surveys, the response was basically "we can not guarantee surveys" so I sent another complaint and a screenshot of the page I see when I try to do anything on the site, this person was more helpful but no help at all technically since they didnt fix the problem but atleast they attempted to (I guess) needless to say I still never got to navigate the site (not even to see the "rewards" I was missing out on) nor did I ever get one survey, so I opted out (the hard way since I couldnt go to My Account)... from the looks of the reviews its not worth giving a second shot.

Looking at the rewards section and the amount they pay for a survey I had just completed elsewhere, I'm rather certain(I doubt it was shorter on ZoomPanel) that ten cents is the average.

10 cents for a 15 minute survey... no. I'm sorry but this isn't even reasonable for a third world country.

40 cents an hour is roughly what you pay to power your computer in California.

Kinda hard to collect up enough points to get anything of value. Why don't survey sites just pay cash rather than always dealing in points. I think it would be easier for everyone. The rewards on this site need improvement!

I generally like Zoompanel. I get invites on a regular basis and qualify enough to keep me interested. They give points with every survey attempted, but their big weakness is that you can redeem points for prizes only and not for cash. I have used them to get Puretracks downloads so iI don't mind this too much.

After being with this company for atleast 3yrs, I'd say it was - not bad sofar.
I accidently joined up on the US website, even though I'm Canadian. I earned points and cashed it in for a widescreen edition dvd of the movie Blood Diamonds.
My order was originaly cancelled, but after I complained nicely they opted to go through with th deal. I've had hthe dvd for like 2 yrs now and still not watched it yet and it came out on tv just a few months ago, hehe!
I was then switched over to the Canadian version of Zoom Panel - WOW, the rewards are few and quite crappy. I've earned about 1,200 points since I got the dvd and I'm hoping to soon reach 2,000 tokens to get me a 2Gig SD Digital Camera media card worth $10. But overall rewards wise it's like $5/yr which is only +20% to my experience with SurveySavvy!

THIS COMPANY NEEDS TO REVAMP THIS SITE. OR THEY WILL LOSE CUSTOMERS. ALSO THIS SIDE NEEDS TO ADD MORE PRIZES AND BETTER POINT VALUES.

Don't bother with this one unless you just like to waste your time. Their surveys are extremely long & extremely boring. You have to complete like eleventy million(alot!)surveys just to earn 1000 points to qualify to get a low-level-1000-point reward.....So not worth it! It's like- "Gee, I just took 30 surveys for you...can I have my fifty cents that you owe me now?"

Of all the survey sites I belong to, Zoom Panel is one of the best. I have cashed out my points several times and ordered free merchandise from their HUGE catalog of items. I would definitely recommend them!

If you value your time at about $1 for 60-80 hours of work, like numerous posters below seem to, then this site is for you. Terrible value for all the time you spend. Use your points to buy dollar store items.

I was amazed to see so many bad reviews. I've never had a problem with zoompanel and they're customer service has been excellent. I redeemed my pts for a movie and even though I got the right movie; it wasn't described as being only in Spanish. I wrote them right away and at 1st they said there was nothing they could do, but they gave me the addy to their rewards ppl (diff addy than the one they post). I contacted the rewards panel and they wrote me immediately, apologized, and gave me all my pts back to order something else. I've since redeemed 2 other movies and they arrived within a week. They've been great for me... great customer service, loads of surveys and dont waste my time sending me surveys that aren't relevant to me. Yeah the points could be more per survey, but all things considered, I think they're great!

Site has no Customer Service at all. I tried to send in a complain 4 times now and no response.

Zoompanel is one of the worst survey sites out. I joined in June08 by december of 08 I had cashed in over 12000 points, not great prizes but still 12000 worth. From Dec08 till July09 I only earned 7500 points. The payouts for completed surveys dropped from 150-300 to 50-75 per survey. I never saw a larger payout. But the gift incentives were still HIGH. You are better off searching for a legitimate site that will pay.

Unless you like doing surveys for nothing after thinking you was gonna get paid.
Will scam you out of your reward. be careful.

I have been a member since 2006 - They do not pay in cash but by different folios in the 1000, 2000 and 3000 points range - I must say the quality of their prizes is very bad. It took me 3 years to accumulate 3000 points, and finally decided to redeem a Mariott $50 gift card - Since April of 2009 - We are now almost July 2009 and to this day have never received my promised incentive - despite their claim it was mailed on May and that all my info was up to date and correct. Their customer service has proven to be rude, very unresponsive and of bad faith, lack of care and not wanting to resolve my issue other than excuses and stalling, claiming the package has not returned to sender and that they need an alternate address which I do not have. Avoid at all cost.

I can never get into their website, and it doesnt matter how many different computers i have tried with ,alls i get is the web page cannot be displayed. I do their surveys all the time, i have wrote the company an ervything else i could think of.Does any one else have a problem getting into their website?

Pros: I've never had an issue with not receiving my points for a completed survey.

Cons: The prizes are not worth it. You have to complete about 40 surveys just to redeem a decent dvd. Their surveys are usually quite long (about 30 -45 minutes).

The only reason I am still a member of this panel is because I made the mistake of not looking at the prizes before I started taking surveys. So I have about 1,000 points (about 20 surveys taken). I'm going to wait until I have 2,000 points to choose a prize and then I'll resign from this panel.

I really don't like that Zoompanel doesn't offer cash rewards, just prizes and gift certificates. However, I only use my Zoompoints to buy X-mas gifts @ the end of the year. As for the surveys themselves-they're pretty lengthy & usu only get 50 pts per. Which is pretty stingy. But I usu save my points and have redeemed them 4 some cool things, like: Black n Decker vac, set of cookware, about 10 gift cards ($5 each) and a digital camera (which was really crappy). I'd recommend, but just as a way to get gifts for fam/friends for free & pass time-not to get rich or enriched.

Zoompanel points per surveys are usuall 50 points. The mininum amount of points to redeem is 1000 points. So you have to complete about 20 surveys in order to redeem points at 1000 point level. The prizes at the 1000 point level are terrible and are not worth it. When you have time, visit Zoompanel's reward section and click on the points levels. It is not worth the time on any points level. If you have to complete 20 surveys to reach 1000 points, just imagine how many surveys you have to complete to reach 10,000 points (approximately 200 surveys). Then go look at the prize levels and ask yourself, is it worth it? It's not to me. About 1 1/2 years ago, they offered better prizes at the 1000 points level. I've redeemed twice over a year ago, and both products were broken within two weeks of receiving them. Poor products with poor quality. Zoompanel is just not worth it in my opinion.

i really like zoom panel there good it works great i have no problems i get emails for atleast 4-5 a week not bad at all it dose take a while to build ponits up yes but so dose every where else i havent got get eoungh points to get any thing yet but with in about 3- weeks of being a member i had got like 100 points and now iam at like 780 give or take and few but yeah it's better than nothing and even if you dont quailf for the survey u get like 5 ponits it take awhile to build up but what dosent i would say yes to any one who would ask about trying zoom panel
and rember what dosent come for free i read about ppl saying they wish they could get better stuff but we should just be happy that zoom panel can give us what they can

I get about 1 survey...every 3rd month. I get paid in points which are redeemable...if I want something from their, erm, shop.
OMG, I would not be able to sell this sort of stuff to an idiot! even the 99p shop sells more interesting/better looking/better quality stuff!
Surveys are not that interesting either. Not worth it, unless your very bored!

when I was a member, at one pont I couldn't log in. Sent them an email and took a while to correct. Then it happened again and they gave me a new account and I lost all my accumulated points. Waste of time, I'd rather spend time having my gall bladder removed :(

I took a 120+ question survey for 50 cents. I never took another survey since.

I've been a member for about a year.I've gotten a few things.Not bad much better than e-rewards.

I am a member for almost two years. At first I redeemed one incentive when finally reach 10,000 points. They sent my incentive as it was promised. But know I am unable to log in since three months ago. I called them but the telephone is disconnected. I e-mail them, they never answer back. I just wish to redeemed my points( I have more than 800 points, I am unable to see know the amount that I accumulated already. It is a big disappointment, I used to trust them. No anymore. They should advise that they are no longer in the position to give incentives before they log us out. I do not understand. Because they recently asked me if I want to test a dish soap. I agree and they sent the products and I still receiving points for my surveys. Please, put the good name of your company back to the top!

YOU CAN RACK UP YOUR POINTS PRETTY FAST. THEY HAVE DIFFERENT REDEMPTION LEVELS AND MOST OF THE HIGHER LEVELS SEEM A LITTLE UNREALISTIC BUT THE LOWER LEVELS STILL HAVE PRETTY GOOD PRIZES.

I just felt like I had to post about a recent interaction I had with their customer service. I had reached payout level and redeemed points for a book. I received a package from them promptly, and the correct book was listed on the invoice slip inside, but the book I received was not what I had ordered.

I contacted ZoomPanel and had the correct book in my hands within a week. I was flabergasted with the wonderful help I received, as this is so unusual with survey panels these days. Thanks Zoom Panel!

Zoom Panel has been really good to me. I take surveys often, & almost never have problems with them. The points are okay as well, I just wish they were better organized & like most people, I wish they offered cash. But, the items are plentiful and I always find something I like. Highly recommended.

I have been doing Zoom Panel for about ONE YEAR, I barely have the 1,000 points needed to get anything. Not that anything you could get is worth getting. There are no CASH, or online shopping Gift Cards, just the junk they have as (hmmmmm) incentives?? After my first "incentive", I will no longer do Zoom Panel.

I don't have a problem accumulating points with them, and I've gotten some really cute books for my son from them, not to mention a couple items for myself.

For one thing, I've found ZoomPanel's surveys to be a bit easier than other survey sites' surveys. The only complaint I have is their point incentive. For the most part I've received 5 points, but on occasion I'd get 1,000. At least it's better than that Spin To Win game they used to have - I never won anything from that. There was one time they didn't deliver a reward, but after a couple of e-mails to them, they finally replied back that it was out of stock, and my account was credited the points "spent" for the reward.

Receive surveys daily but not much reward

i have been with zoom panel for about 6 months and recently did a interactive focus group for which i received a $30 reward.I picked a $15 Target card and $15 card for AMC movies. I received this in 3 days from the time I requested them!I was impressed.

I do wish the point incentives were higher but it is nice that they at least offer you some points when you dont qualify for a survey.
They have great customer service -- Fedex damaged a product that I cashed out with, I sent them an email and they sent me a replacement with no questions asked

I do wish they gave out more points and had some different incentives. However, they do have some neat stuff and it's taken me less than a year to get almost 10,000 points. If you don't qualify you still get 5 points, which isn't much, but it helps too. The reason I like this place so much is because I don't qualify for a lot of surveys from other places and have a really hard time getting anything from them, but at least at zoompanel, I have received two rewards and all points from the surveys I have done.

the rewards are hardly worth bothering with--tons of points required to be "rewarded" with junk from the $ store

The rewards and incentives offered are getting worse all the time. If I can possibly find anything at all in the near future that I would want to own, I will cash out and cancel my membership. don't waste your time with this one. There are better ones.

Appalling rewards; worthless tat you get get down the £1 shop.

I receive on average about 3-5 surveys per day, some I qualify for, some not, but I earn points quickly and have turned them in for various products or gift certificates. Been with this survey company for several years now and extremely happy, highly recommend to anyone :)

I really like doing their surveys,but I do agree that the folios are rather high and it takes forever to build your points up.

I've always had plenty of surveys to do with Zoom Panel (about 5 per day) that award a decent amount of points for the time you are spending on the survey. Zoom Panel's incentives are a lot better than most of the other sites I am on, and I have never had a problem getting any of my rewards.

Not worth touching with a bargepole

Zoom Panel pays in points. It takes about 20+ completed surveys to cash out. They offer a variety of merchandise for different levels of points. I've cashed out 4 times from 2 different Folios. Plus, I was invited to a realtime focus group that paid a $25 Amazon certificate. About 5 days later I got it via email. I even tested a product once.

After having problems recieving rewards from Zoom Panel I closed my acct from my Yahoo address & opened a new acct using my Verizon address which is legal since I only have 1 acct at a time. I used my Verzion address 4 Zoom Panel ONLY & within 2 weeks was bombarded with 100's of spam from companies i never heard of and I never gave this address 2 anybody but Zoom Panel. In their privacy policy they claim never 2 give our info 2 anyone its just 2 send us the right surveys for us to make rewards. WRONG WRONG WRONG