THIS COMPANY NEEDS TO REVAMP THIS SITE. OR THEY WILL LOSE CUSTOMERS. ALSO THIS SIDE NEEDS TO ADD MORE PRIZES AND BETTER POINT VALUES.

Don't bother with this one unless you just like to waste your time. Their surveys are extremely long & extremely boring. You have to complete like eleventy million(alot!)surveys just to earn 1000 points to qualify to get a low-level-1000-point reward.....So not worth it! It's like- "Gee, I just took 30 surveys for you...can I have my fifty cents that you owe me now?"

Of all the survey sites I belong to, Zoom Panel is one of the best. I have cashed out my points several times and ordered free merchandise from their HUGE catalog of items. I would definitely recommend them!

If you value your time at about $1 for 60-80 hours of work, like numerous posters below seem to, then this site is for you. Terrible value for all the time you spend. Use your points to buy dollar store items.

I was amazed to see so many bad reviews. I've never had a problem with zoompanel and they're customer service has been excellent. I redeemed my pts for a movie and even though I got the right movie; it wasn't described as being only in Spanish. I wrote them right away and at 1st they said there was nothing they could do, but they gave me the addy to their rewards ppl (diff addy than the one they post). I contacted the rewards panel and they wrote me immediately, apologized, and gave me all my pts back to order something else. I've since redeemed 2 other movies and they arrived within a week. They've been great for me... great customer service, loads of surveys and dont waste my time sending me surveys that aren't relevant to me. Yeah the points could be more per survey, but all things considered, I think they're great!

Site has no Customer Service at all. I tried to send in a complain 4 times now and no response.

Zoompanel is one of the worst survey sites out. I joined in June08 by december of 08 I had cashed in over 12000 points, not great prizes but still 12000 worth. From Dec08 till July09 I only earned 7500 points. The payouts for completed surveys dropped from 150-300 to 50-75 per survey. I never saw a larger payout. But the gift incentives were still HIGH. You are better off searching for a legitimate site that will pay.

Unless you like doing surveys for nothing after thinking you was gonna get paid.
Will scam you out of your reward. be careful.

I have been a member since 2006 - They do not pay in cash but by different folios in the 1000, 2000 and 3000 points range - I must say the quality of their prizes is very bad. It took me 3 years to accumulate 3000 points, and finally decided to redeem a Mariott $50 gift card - Since April of 2009 - We are now almost July 2009 and to this day have never received my promised incentive - despite their claim it was mailed on May and that all my info was up to date and correct. Their customer service has proven to be rude, very unresponsive and of bad faith, lack of care and not wanting to resolve my issue other than excuses and stalling, claiming the package has not returned to sender and that they need an alternate address which I do not have. Avoid at all cost.

I can never get into their website, and it doesnt matter how many different computers i have tried with ,alls i get is the web page cannot be displayed. I do their surveys all the time, i have wrote the company an ervything else i could think of.Does any one else have a problem getting into their website?

Pros: I've never had an issue with not receiving my points for a completed survey.

Cons: The prizes are not worth it. You have to complete about 40 surveys just to redeem a decent dvd. Their surveys are usually quite long (about 30 -45 minutes).

The only reason I am still a member of this panel is because I made the mistake of not looking at the prizes before I started taking surveys. So I have about 1,000 points (about 20 surveys taken). I'm going to wait until I have 2,000 points to choose a prize and then I'll resign from this panel.

I really don't like that Zoompanel doesn't offer cash rewards, just prizes and gift certificates. However, I only use my Zoompoints to buy X-mas gifts @ the end of the year. As for the surveys themselves-they're pretty lengthy & usu only get 50 pts per. Which is pretty stingy. But I usu save my points and have redeemed them 4 some cool things, like: Black n Decker vac, set of cookware, about 10 gift cards ($5 each) and a digital camera (which was really crappy). I'd recommend, but just as a way to get gifts for fam/friends for free & pass time-not to get rich or enriched.

Zoompanel points per surveys are usuall 50 points. The mininum amount of points to redeem is 1000 points. So you have to complete about 20 surveys in order to redeem points at 1000 point level. The prizes at the 1000 point level are terrible and are not worth it. When you have time, visit Zoompanel's reward section and click on the points levels. It is not worth the time on any points level. If you have to complete 20 surveys to reach 1000 points, just imagine how many surveys you have to complete to reach 10,000 points (approximately 200 surveys). Then go look at the prize levels and ask yourself, is it worth it? It's not to me. About 1 1/2 years ago, they offered better prizes at the 1000 points level. I've redeemed twice over a year ago, and both products were broken within two weeks of receiving them. Poor products with poor quality. Zoompanel is just not worth it in my opinion.

i really like zoom panel there good it works great i have no problems i get emails for atleast 4-5 a week not bad at all it dose take a while to build ponits up yes but so dose every where else i havent got get eoungh points to get any thing yet but with in about 3- weeks of being a member i had got like 100 points and now iam at like 780 give or take and few but yeah it's better than nothing and even if you dont quailf for the survey u get like 5 ponits it take awhile to build up but what dosent i would say yes to any one who would ask about trying zoom panel
and rember what dosent come for free i read about ppl saying they wish they could get better stuff but we should just be happy that zoom panel can give us what they can

I get about 1 survey...every 3rd month. I get paid in points which are redeemable...if I want something from their, erm, shop.
OMG, I would not be able to sell this sort of stuff to an idiot! even the 99p shop sells more interesting/better looking/better quality stuff!
Surveys are not that interesting either. Not worth it, unless your very bored!

when I was a member, at one pont I couldn't log in. Sent them an email and took a while to correct. Then it happened again and they gave me a new account and I lost all my accumulated points. Waste of time, I'd rather spend time having my gall bladder removed :(

I took a 120+ question survey for 50 cents. I never took another survey since.

I've been a member for about a year.I've gotten a few things.Not bad much better than e-rewards.

I am a member for almost two years. At first I redeemed one incentive when finally reach 10,000 points. They sent my incentive as it was promised. But know I am unable to log in since three months ago. I called them but the telephone is disconnected. I e-mail them, they never answer back. I just wish to redeemed my points( I have more than 800 points, I am unable to see know the amount that I accumulated already. It is a big disappointment, I used to trust them. No anymore. They should advise that they are no longer in the position to give incentives before they log us out. I do not understand. Because they recently asked me if I want to test a dish soap. I agree and they sent the products and I still receiving points for my surveys. Please, put the good name of your company back to the top!

YOU CAN RACK UP YOUR POINTS PRETTY FAST. THEY HAVE DIFFERENT REDEMPTION LEVELS AND MOST OF THE HIGHER LEVELS SEEM A LITTLE UNREALISTIC BUT THE LOWER LEVELS STILL HAVE PRETTY GOOD PRIZES.

I just felt like I had to post about a recent interaction I had with their customer service. I had reached payout level and redeemed points for a book. I received a package from them promptly, and the correct book was listed on the invoice slip inside, but the book I received was not what I had ordered.

I contacted ZoomPanel and had the correct book in my hands within a week. I was flabergasted with the wonderful help I received, as this is so unusual with survey panels these days. Thanks Zoom Panel!

Zoom Panel has been really good to me. I take surveys often, & almost never have problems with them. The points are okay as well, I just wish they were better organized & like most people, I wish they offered cash. But, the items are plentiful and I always find something I like. Highly recommended.

I have been doing Zoom Panel for about ONE YEAR, I barely have the 1,000 points needed to get anything. Not that anything you could get is worth getting. There are no CASH, or online shopping Gift Cards, just the junk they have as (hmmmmm) incentives?? After my first "incentive", I will no longer do Zoom Panel.

I don't have a problem accumulating points with them, and I've gotten some really cute books for my son from them, not to mention a couple items for myself.

For one thing, I've found ZoomPanel's surveys to be a bit easier than other survey sites' surveys. The only complaint I have is their point incentive. For the most part I've received 5 points, but on occasion I'd get 1,000. At least it's better than that Spin To Win game they used to have - I never won anything from that. There was one time they didn't deliver a reward, but after a couple of e-mails to them, they finally replied back that it was out of stock, and my account was credited the points "spent" for the reward.

Receive surveys daily but not much reward

i have been with zoom panel for about 6 months and recently did a interactive focus group for which i received a $30 reward.I picked a $15 Target card and $15 card for AMC movies. I received this in 3 days from the time I requested them!I was impressed.

I do wish the point incentives were higher but it is nice that they at least offer you some points when you dont qualify for a survey.
They have great customer service -- Fedex damaged a product that I cashed out with, I sent them an email and they sent me a replacement with no questions asked

I do wish they gave out more points and had some different incentives. However, they do have some neat stuff and it's taken me less than a year to get almost 10,000 points. If you don't qualify you still get 5 points, which isn't much, but it helps too. The reason I like this place so much is because I don't qualify for a lot of surveys from other places and have a really hard time getting anything from them, but at least at zoompanel, I have received two rewards and all points from the surveys I have done.

the rewards are hardly worth bothering with--tons of points required to be "rewarded" with junk from the $ store

The rewards and incentives offered are getting worse all the time. If I can possibly find anything at all in the near future that I would want to own, I will cash out and cancel my membership. don't waste your time with this one. There are better ones.

Appalling rewards; worthless tat you get get down the £1 shop.

I receive on average about 3-5 surveys per day, some I qualify for, some not, but I earn points quickly and have turned them in for various products or gift certificates. Been with this survey company for several years now and extremely happy, highly recommend to anyone :)

I really like doing their surveys,but I do agree that the folios are rather high and it takes forever to build your points up.

I've always had plenty of surveys to do with Zoom Panel (about 5 per day) that award a decent amount of points for the time you are spending on the survey. Zoom Panel's incentives are a lot better than most of the other sites I am on, and I have never had a problem getting any of my rewards.

Not worth touching with a bargepole

Zoom Panel pays in points. It takes about 20+ completed surveys to cash out. They offer a variety of merchandise for different levels of points. I've cashed out 4 times from 2 different Folios. Plus, I was invited to a realtime focus group that paid a $25 Amazon certificate. About 5 days later I got it via email. I even tested a product once.

After having problems recieving rewards from Zoom Panel I closed my acct from my Yahoo address & opened a new acct using my Verizon address which is legal since I only have 1 acct at a time. I used my Verzion address 4 Zoom Panel ONLY & within 2 weeks was bombarded with 100's of spam from companies i never heard of and I never gave this address 2 anybody but Zoom Panel. In their privacy policy they claim never 2 give our info 2 anyone its just 2 send us the right surveys for us to make rewards. WRONG WRONG WRONG