Zoom Panel

264 Riverside Ave, Westport, CT  06880 United States
Tel:   Contact: http://surveymonkey.force.com/kbzoompanel/SubmitCase_ZoomPanel
Operated by: CriticalMix

Overall User Rating

112 user reviews
Rewards Offered
Green checkboxAmazon gift cards
Member Opportunities
Green checkboxMobile surveys
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxOnline focus groups
Redemption Info
2500 points ($25) minimum account balance required to request Amazon gift code

Zoom Panel General Information

As of September 2013, Zoom Panel is no longer operated by SurveyMonkey and instead, by CriticalMix. Reviews preceding this date may no longer be accurate.

Zoom Panel is an online survey panel community operated by SurveyMonkey. ZoomPanel members are contacted to participate in research methods including online surveys, product testing, mobile surveys, virtual shopping, and virtual magazine reviews. Members of ZoomPanel receive ZoomPoints, cash sweepstakes entries and instant win prize opportunities in exchange for their survey participation.

Most surveys tend to award between 30-160 points (depending on the length). Get disqualified for a survey and still earn 5 points. Receive 50 ZoomPoints when you first join the panel.

Wednesday, March 04, 2015 by Joel

I redeemed by pointss for two $25.00 pre-paid VISA gift cards which I have yet to receive. My Email queries have gone unanswered. Nuff' said

"Atrocious service"
Tuesday, March 03, 2015 by Kimberly

Took about 7 years to reach the payment threshold. There are 'no rewards currently available'. I e-mailed to query this, and said I wanted my money. They very quickly responded, saying they could pay it into my paypal account, and what my paypal account details were. I replied, and again very quickly, was told it would be in my account within 24-48 hours. At this point, a bit annoyed, why would it take so long?! Anyway, it's been about 5 days now, and I'm still waiting, and have e-mailed them a further 3 times.. and considering the speed with which they answered previously.. I still have had no reply. AVOID!!
*update* Have now been waiting 15 days, and all e-mails are being ignored.

"Still Waiting..."
Saturday, February 14, 2015 by Darleen

Hi, I joined Zoompanel like 10 years ago! If I am wrong, it is because I have been a member of so many survey companies for so long, it is hard to track. Anyways, I finally got enough points to cash out for two $25 gift cards. I believe I did this sometime in November of last year. I think they possibly had a wrong address because mine said I lived in Alberta, not British Columbia. I couldn't change it for some reason. Anyways, I contacted Zoompanel like three weeks ago & told them I haven't received my gift cards & told them my address. The lady told me it would be like two to three weeks. I waited...waited...Now it has been three weeks & I am getting frustrated! How do I get them to do via paypal? Let me know! Thanks! Or a phone number I can call?

Tuesday, February 10, 2015 by Regina

I received my Amazon card as promised!

Thanks Zoom Panel!!

"NO Reward"
Friday, February 06, 2015 by Barbara

I cashed in points in October 2014 for a $25.00 gift card. I have emailed many times and they always tell me I will receive with in 10 days but it never appears. The last time they told me they were making the card worth $30.00 for my inconvenience, it would arrive within 10 days, 12 days and counting and now it's four month later.
Wanted to update this review and say that they finally paid me through paypal. I was suppose to get $ 25.00 but they gave me $35.00 US for all my inconvenience. Said they were having some difficulties with payments.

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