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Zoom Panel

264 Riverside Ave, Westport, CT  06880 United States
Tel:   Contact: http://surveymonkey.force.com/kbzoompanel/SubmitCase_ZoomPanel
Operated by: CriticalMix

Overall User Rating

108 user reviews
Rewards Offered
Green checkboxAmazon gift cards
Member Opportunities
Green checkboxMobile surveys
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxOnline focus groups
Redemption Info
2500 points ($25) minimum account balance required to request Amazon gift code

Zoom Panel General Information

As of September 2013, Zoom Panel is no longer operated by SurveyMonkey and instead, by CriticalMix. Reviews preceding this date may no longer be accurate.

Zoom Panel is an online survey panel community operated by SurveyMonkey. ZoomPanel members are contacted to participate in research methods including online surveys, product testing, mobile surveys, virtual shopping, and virtual magazine reviews. Members of ZoomPanel receive ZoomPoints, cash sweepstakes entries and instant win prize opportunities in exchange for their survey participation.

Most surveys tend to award between 30-160 points (depending on the length). Get disqualified for a survey and still earn 5 points. Receive 50 ZoomPoints when you first join the panel.

"NO Reward"
Tuesday, January 27, 2015 by Barbara

I cashed in points in October 2014 for a $25.00 gift card. I have emailed many times and they always tell me I will receive with in 10 days but it never appears. The last time they told me they were making the card worth $30.00 for my inconvenience, it would arrive within 10 days, 12 days and counting and now it's four month later.


"Still Waiting for my Amazon card"
Monday, January 26, 2015 by Sandy

This survey company has slipped to the bottom of the list. After being "unqualified" for dozens of surveys, I asked to redeem my accumulated reward points. The points, 2500 were deducted on Dec 1st. My $25 Amazon gift card was to arrive before Dec 30th, according to my account with Zoom.
I am still waiting! I will no longer answer surveys from this company. There are too many more trustworthy companies out there.


"its ok"
Saturday, January 24, 2015 by Nicole

Only offers $25 amazon giftcard which is alright but I like cash better


"Never Received Payment"
Saturday, January 17, 2015 by David

I cashed out my rewards on 12/1/14 for 4 Amazon gift cards and to date 1/17/15 still haven't received them and get no response from their email. I've emailed them 4 times and still nothing. Horrible customer service. STAY AWAY!!!


"They improved"
Wednesday, December 31, 2014 by Paula

I was surprised to see such a bad review for Zoom Panel. They have really improved this year. I can guarantee a $25 reward every month. You can qualify for most of their surveys and even if you don't you still get points.


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