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Zoom Panel

264 Riverside Ave, Westport, CT  06880 United States
Tel:   Contact: http://surveymonkey.force.com/kbzoompanel/SubmitCase_ZoomPanel
Operated by: CriticalMix

Overall User Rating

96 user reviews
Rewards Offered
Green_checkboxAmazon gift cards
Member Opportunities
Green_checkboxMobile surveys
Green_checkboxOnline surveys
Green_checkboxProduct testing
Green_checkboxOnline focus groups
Redemption Info
2500 points ($25) minimum account balance required to request Amazon gift code

Zoom Panel General Information

As of September 2013, Zoom Panel is no longer operated by SurveyMonkey and instead, by CriticalMix. Reviews preceding this date may no longer be accurate.

Zoom Panel is an online survey panel community operated by SurveyMonkey. ZoomPanel members are contacted to participate in research methods including online surveys, product testing, mobile surveys, virtual shopping, and virtual magazine reviews. Members of ZoomPanel receive ZoomPoints, cash sweepstakes entries and instant win prize opportunities in exchange for their survey participation.

Most surveys tend to award between 30-160 points (depending on the length). Get disqualified for a survey and still earn 5 points. Receive 50 ZoomPoints when you first join the panel.

"Not able to access surveys"
Sunday, July 20, 2014 by John

When trying to do a survey either get an error message or does not respond. Using different browsers and operating systems still no luck.


"log in"
Saturday, July 05, 2014 by D'Arcy

I have been trying to log in for 2 months now, without success. Put in all my info and it takes me to a search engine site. This site is garbage. Can't even check my points to cash out my account. No reply from customer service after numerous requests.


"ARE YOU KIDDING ME"
Saturday, June 28, 2014 by Dana

YEARS AGO THIS WAS A GREAT PANEL.......NOW EVERY TIME THEY SEND AN INVITATION,AND I CLICK ON IT....SAYS" NO AVAILABLE SURVEYS" NOW ONE OF THE WORST,WHY BOTHER TO INVITE???????????


"Unable to redeem points"
Wednesday, June 11, 2014 by Leona

Today I tried to check on rewards. They are all gone the message said and to me that sounds strange.


"ZERO Customer Service"
Wednesday, June 11, 2014 by Charlotte

Don't waste your time with this panel. They don't have any surveys and they NEVER reply to customer support requests. i have sent several as NONE of the survey links they have sent me have worked and I have gotten ZERO replies. I have reported them to the BBB. Not answering support requests is not acceptable. If they don't want to answer, they need to get out of any business that requires customers. I'm surprised they're still an active site.


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