Zoom Panel Resolved Complaints
(only complaints screened for sensitive information are shown)
i have been with zoom panel for almost two years.recently i am unable to log into my account.i have emailed supprot four times with no response.i had about 9000 points in my account.
Resolution Outcome
Panelist's account issue has been resolved. This case has been successfully resolved and has been closed.
I have redeemed my points 2 times now in the past few months for 10 free song downloads a piece and have never recieved the download information. They would always usually send it to me by the end of the next business day. I have e-mailed them several times and I don't ever get a response... just an auto response. These are my 2 redemption order numbers that I never recieved.... {{{ 2007-08-13 16:43:12 Order xxx: 10 Song Downloads! -1000 }}} & {{{ 2007-09-10 20:23:31 Order xxx: 10 Song Downloads! -1000 }}} .... There was one other time I redeemed for 10 song downloads and recieved it just fine a week or so ago. I'm to the point where I am just ingnoring survey invites from them completely.

