20/20 Panel Reviews and Features

20/20 Panel website screenshot

20/20 Panel

101 Wood Avenue South, Iselin, New Jersey  08830 US
Tel: 615-885-2020   Contact: https://join.2020panel.com/page/4
Operated by: Sago

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkReward Link checkmarkPrepaid debit or credit cards

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkOnline focus groups checkmarkIn-person focus groups checkmarkVideo surveys checkmarkTelephone surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

$5 (500 points) minimum account balance required to request payment.

20/20 Panel is an online survey panel which has been conducting online surveys since 1986. 20/20 Research conducts online surveys as well as real time focus groups in an online chatroom environment. They compensate their panel members with cash rewards in exchange for their survey or focus group participation.

Earn Points for Your Opinion

Taking quick surveys on the 20/20 panel will allow you to accrue points to redeem gift cards. You can even earn gift cards for participating in online discussions, chats, and web meetings. Surveys are usually short, but online discussions can take up to 90 minutes to complete.

Signing up is as easy as filling out an online profile. The more information you can provide, the more likely you will be matched with surveys or discussion-based studies.

Types of Studies

20/20 Panel offers a variety of studies that offer points as well as cash rewards:

  • Surveys only
  • Surveys + online chat interviews
  • Online discussions
  • Online web cam discussions
  • In-person studies (you must be in Nashville TN, Charlotte NC or Miami FL to participate in in-person panels)

Redeem Your Rewards

You can begin to redeem your rewards from surveys once you reach 500 points ($5.00). Discussion-based studies have incentives that range from $50-$300 should you qualify or choose to participate. The cash for discussion based studies comes in the form of a virtual or physical gift card. You decide which you would prefer to receive, which may take 7-10 business days to process.

Raffles via Facebook

The 20/20 Panel has its own dedicated Facebook page for panel members, and if you join, you can participate in raffles to earn more!


20/20 Panel Reviews (101)

5 Star Reviews (35) 34.7
34.7
4 Star Reviews (14) 13.9
13.9
3 Star Reviews (8) 7.9
7.9
2 Star Reviews (5) 5.0
5.0
1 Star Reviews (38) 37.6
37.6

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No human being is there

January 22, 2021 by Stephanie from United States

When you take a survey from 2020, at the end, it shows the info they have on file for you, i.e, phone number, e-mail address, etc.. All the info they have for me is years old and outdated.

They have a big green button on their homepage to update your account with all current info. I have updated my information ELEVEN times now and it never saves the info. At the end of every survey, all my old information is still there. When I go to update it again, nothing was ever saved. It's still years old outdated info on just about every page.

I have written customer service 4 times and have received NO response. It tells me my message was successful sent on their page but you get no e-mail to let you know they got it, to tell you when to expect a response, and nobody ever answers, ever.

There is nobody there. There is no customer service at all. I think the surveys sent out are computer generated but it doesn't appear there's any actual person available. That's a shame because this used to be a very trusted and very reliable survey site.

a joke

September 8, 2020 by Kara from United States

never qualified been a member for a year. didnt make a dime

Questionable

January 11, 2020 by Loulo from United States

I have been a member of the 20/20 panel for about 2 years and out of those two years have not been approved for not one survey. It seems they ask what your political views are and what party you are affiliated with and if you make a choice of Republican you are all of a sudden you do not qualify for the survey.

Unreasonable

July 28, 2018 by Patricia from United States

I got signed up through a reliable company for an on-line survey conducted b this group. This group tried to re-write the expectations to be much more than what I had agreed to do. Harassing e-mails, threats about why I may not be paid, moderators who seem to be time-share salespeople.. Moderators are not reading or responding to comments appropriately. Demanding you answer their questions which you had answered previously. Not professional. I am wondering if I will be paid.

Never paid for focus group

June 20, 2018 by Brandy from United States

I participated in a 90-minute on-site focus group and was never paid. I was given an "incentive card" that was expired prior to the advertised date, and they refused to issue the payment. There are dozens of similar complaints, so definitely be cautious doing business with this company. If you are a business, stay far away, as they have a poor reputation among panel participants.

20/20 Panel reply logo

20/20 Panel responded to this review on June 25, 2018

Hi Brandy - At the end of your study you were provided a gift card with the funds promised on the card. Additionally, the card stated on the front of it, as well as on the card it came in, that you had 12 months to utilize the card and then it would expire. You accepted the card, and the information and instructions that came along with the card. The card expired at the end of 2017, as we informed you it would. You did not contact us until mid 2018. We informed you that we would not be able to re-issue those funds as the card expired as we proactively informed you it would.