American Consumer Opinion Reviews and Features

American Consumer Opinion website screenshot

American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc


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Minimum of 1000 points ($10.00) required to request a cash payment.

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

American Consumer Opinion was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

How ACOP Works

acop website

Join to Take Surveys

Take paid surveys and participate in product tests with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Visit ACOP's website 

Payment and Rewards

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points or an entry into a monthly draw and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Points Conversion: 1,000 points = $10.00. 1 point therefore equals 1 cent.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.
  • Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that, once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).
  • Charity Donations: Choose to donate your money to a variety of credible charities.
Visit ACOP's website 

Survey Taking Experience

ACOP Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Member's Tip! Ensure you add [email protected] to your approved senders list to ensure you receive survey invitation emails in your inbox.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Community Features

acop monthly prize draw

Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

ACOP is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is ACOP Legit or Scam?

acop legit or scam

Is ACOP a Scam?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.

American Consumer Opinion Reviews (320)

5 Star Reviews (47) 14.7
4 Star Reviews (25) 7.8
3 Star Reviews (28) 8.8
2 Star Reviews (42) 13.1
1 Star Reviews (178) 55.6

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Would have given 5 stars a year ago...

June 29, 2014 by Cort from United States

I have been a member of acop for years. Before they merged with home testing institute, and whatever the other survey site was, I was an active and happy member. I put in for a cash out on April 6, 2014 and have yet to see my money. My last cash out was sometime in summer of 2012, I was saving up for a big cash out. I diligently filled all surveys, tested a product, and followed all of the terms of service agreement with no problem. My payout last summer arrived within the 6-8 week timeframe without a hitch. This current cash out request, made April 6th, has not made it to me. I contacted acop, and the reply was something about their accounting department, that payouts were slow. I waited til June 6th, then sent an additional email. No response so far, and in order to stay in good terms with acop I am still doing surveys so my account does not go inactive. I am disappointed with what used to be a reliable thing, and am waiting for July 6th so I can email them yet again.


June 8, 2014 by KENNETH from United States

I requested a cash-out in March, received an email nearly a month later or more, that their computer system had a glitch......I am still waiting for my cash-out. I would be very careful with this site now and in the future. Once I receive my funds, I will not participate in their surveys any longer.

Avoid American Consumer Opinion

February 8, 2014 by james from United States

I was a member of American Consumer Opinion for well over 5 years. During that time I cashed out for amounts between $25 and $50 at least 4 or 5 times. I would probably get around 4 or 5 screener surveys a month. If I was lucky, one would lead to a full survey. In January 2014, I had over $60 in my account, well over a year since I had last cashed out. I received a survey invitation, but when I tried to log in I received an "invalid email" message. I tried the reset password function and it would send me a link to rest my password so the system obviously recognized my email address. It still wouldn't let me log in. I sent several emails to the admins. No response. Don't waste your time.

no payment

December 21, 2013 by Beate from United States

I have been taking surveys with them for 2+ years, always cashed out for 10-20$ at a time, always received my money within 2 weeks. Now 10 weeks ago i cashed out for 60$ i was told it would take 1-3 weeks, i still have not received my money, i have called 4-5 times, emailed at least 10 times, still no payment.... will file BBB complaint


November 12, 2013 by Gene from United States

This company is nothing but a pack of liars. I went to the website to update my info and couldn't log in. I emailed them and they said I was removed because I had 2 email addys. I have only had 1 email address in my life and still have it. If it had been a decent company I would have disputed this but you are lucky to make 10-15 dollars a year with them and it takes forever to get paid. They are not Worth spit so I said good riddance.