Harris Poll Online Reviews and Features

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Harris Poll Online

85 Broad Street, New York, New York  10004 US
Tel: 800.866.7655   Contact: https://www.harrispollonline.com/#contactus
Operated by: The Nielsen Company, LLC

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkAmazon gift cards checkmarkHome Depot gift cards checkmarkApple gift cards checkmarkStarbucks gift cards checkmarkWalmart gift cards checkmarkRetail e-vouchers checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkIn-person focus groups checkmarkTelephone surveys checkmarkTeen surveys

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REDEEMING REWARDS

1250 point ($10) minimum balance required to request rewards.

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Beginning March 30, 2020, Harris Poll Online USA stopped offering new survey opportunities. Existing members from the USA may redeem any existing account balances up to one year from the date points were credited to their accounts. The Canadian version of the panel is still operational.

Harris poll is one of the oldest and most prestigious polls in the world, operating for more than 45 years with a focus on the US and Canadian market. Have your say on matters that affect you and see the results from the surveys you complete. You can compare experiences, opinions and more to people who are both like and unlike you. Occasionally, the studies you contribute to will be published in national and international media outlets. The Harris Poll is a member of the National Council of Public Polls (NCPP), the Council of American Survey Research Organizations (CASRO), the Council for Marketing and Opinion Research (CMOR), and the European Society for Opinion & Marketing Research (ESOMAR).

Electronic Rewards

Harris Poll offers their members the opportunity to earn points, known as HIpoints in exchange for their participation. Once you earn 1250 points (worth $10), you can request an e-gift voucher from places like Amazon, iTunes, Starbucks, Walmart, ESPN, and more. You may also be entered into sweepstakes after each completed survey for even more chances of winning big.

Get Disqualified, But Still Have a Chance to Win!

If you attempt to complete a survey, but are disqualified in the process, you will receive an entry into the Harris Panel Sweepstakes. You will be also be offered the opportunity to try qualifying for other available surveys.

Survey Lengths

Online surveys typically take anywhere between 5-25 minutes to complete. Short surveys will take around 5 minutes, and very long ones are around 25 minutes. These reasonable survey lengths will keep your attention and prevent you from getting bored too quickly! There are special surveys on offer as well including special focus groups, telephone based surveys, and even surveys about independently downloaded software. Common survey topics, however, range from fashion to movies to shopping habits.

Participate Often

Expect to receive between 3-5 online surveys a month.

Earn Points

Even if you are disqualified from completing a survey, expect to receive around 15 HIpoints! The amount of points you get per survey varies depending on the length or complexity of the survey.

Download the App!

Harris Poll now has an app, available on iOS and Android. The mobile apps will require you to login with your Harris credentials. Using the app allows you to see survey opportunities, take surveys, participate in special research programs and access your rewards. Turn on your notification settings for the app to receive new survey opportunities in real time.

Cashing Out

After you have reached 1250 points, you are able to redeem your HIpoints for e-cards and gift vouchers. Most people who participate, reach this threshold after completing around 10 surveys. Rewards include e-cards or gift vouchers from Amazon, iTunes, Starbucks and more.

Rewards Processing Times

Redeem your rewards and receive them within 15 business days. They will be sent to your e-mail account. Most rewards will be credited to your account within 10 minutes of your participation, but occasionally it may take as long as 24 hours for the credit to appear in your account. If you are redeeming your HIpoints, you will receive your e-code within 24-48 hours of cashing in your HIpoints. If you have cashed in for physical merchandise, you will receive your merchandise via USPS within 7-14 business days. All costs of rewards (including shipping and handling) are covered by Harris Poll, unless you are redeeming products using an e-certificate.

Chances to Win $10,000 Every Quarter

HarrisPoll gives away a $10,000 USD prize every quarter to one lucky winner in their Histakes - the Harris Poll Online Sweepstakes. You earn an entry if you have been disqualified for surveys, as well as for actions like participating in short surveys that may not award points. Winners names are published on the HIstakes winners page and this list is kept up to date.

Eligibility: Canadian residents, 13+.


Harris Poll Online Reviews (214)

5 Star Reviews (25) 11.7
11.7
4 Star Reviews (30) 14.0
14.0
3 Star Reviews (28) 13.1
13.1
2 Star Reviews (39) 18.2
18.2
1 Star Reviews (92) 43.0
43.0

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Additional Review on Non-Existent Customer "Support"

March 2, 2017 by Marybeth from United States

This site is getting worse by the day. I have contacted support no less than 6 times since 2/8/17 regarding the ShopTracker update that I have not received my 300 points for. I keep getting form emails back advising me to "wait 24-48 hours for points to appear". So, it's actually been 648 hours as of today. Pretty sure I have their two day time frame covered. Will wait till I get to my next award level, then I am gone. Too many other LEGIT sites out there to be dealing with this hot mess.

Worst Customer Service/Company

February 13, 2017 by David from United States

I've been a HP member for over 10 years and have always completed my surveys and received many test products. After the first of the year I noticed I wasn't receiving any surveys,some days I'd get 2-3. When I tried logging in it said their system was hacked and wanted me to change my password. Every time I try now it says "No User could be found with the email address you provided”. I've tried contacting them 5 times though email and even left 3 voice mails and never get a return call/email. I had over 15,000 points built up which now I'll lose several hundred in gift card credits. This is the worst survey company out there and people need to stay away from them!

Poor Customer Service, shady business practices!

January 16, 2017 by Lynn from United States

I have been a member for years and never had any issues, other than completely filling out a survey and at the very end they said I was not qualified (happens 90% of the time). I have redeemed 8100 points with no problems. I recently tried to order a Can Opener from their catalog and at checkout, they said that they could not process my order because I entered the wrong Birth Month, so after two attempts, they locked me out, and said that I had to wait 24 hours or contact Customer Service. The next day I tried again and the same thing. I tried to contact them through email and all of their Subject Lines to did apply to my situation, so I just picked one and got a "Form Letter" reply, they did not even read the text of my email. Over the next few days, I tried entering other Months for my Birth Month, after I had reached six different Months, they started saying that I had entered the wrong Birth Month and Year. So, I went back to trying to contact them through Customer Service email, picking a different Subject Line each time. After my 5th attempt, they finally responded, after I had threatened to contact their Corporate Office directly. They said that the Birth Month and Year that I entered at checkout, did not match with what I registered with, even though it was fine for the other 8100 points that I had redeemed. They gave me 5 questions to answer and I had to get 2 of them correct and they would email me the Birth Month and Year that I had registered with. So, I answered them and waited for an email, after two days, I replied again to their email with the answers and waited two more days and no response. I sent another email to Customer Service under the Subject Line for General Comments, no reply necessary, letting them know that I will be contacting their Corporate Office to complain and let the entire Internet World know how terrible they are at every review site that I can find. It's like they don't care, they will just find another Sucker to join their Panel! Don't be that Sucker! I guess I will have to go down to the Dollar Store and buy a Can Opener.

UPDATE: I tried to Log On, to give it one more try and I could not get past the Security Code, after several attempts. I had a Survey Invite in my E-mail, so I did the Survey, at the very end, it said that their records indicate that I am no longer a Panel Member. So I hit the Unsubscribe and made it official! I selected the "Had a bad experience" option for the reason. I doubt that will matter to them at all.

FUHGEDDABOUTIT

December 6, 2016 by Lea from United States

If I could rate zero stars I would. A poor example of a survey company. If you wish to waste 30-45 minutes answering multiple questions, complete the survey, and then be disqualified and rewarded a questionable sweep then be my guest. This seems to be their modus operandi. Extremely lengthy disqualifications or information gathering without reward. Previously much better but no longer.

Tracking my Amazon and locked out of account

October 28, 2016 by Deb from United States

Unable to log in, have sent multiple request on how to reset. Their captcha nothing works, locked out of account. AFTER I gave them access to my Amazon purchases, unable to get them out of my Amazon account and cannot contact anyone. Horrible.