LifePoints Reviews and Features

LifePoints

685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: (908) 605-4500    Contact: https://lifepoints.zendesk.com/hc/en-us/requests/new
Operated by: Lightspeed LLC

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KEY FEATURES:

> What is LifePoints?
> Payment and rewards
> Survey taking experience
> Community features
> Is LifePoints Panel legit?

Beginning early 2019, Lightspeed shut down MySurvey and GlobalTestMarket in most countries, and merged those members into LifePoints.

LifePoints is a survey website where people from all over the world can make extra money and earn gift cards by participating in market research surveys. Joining the community is free and your opinions will have a big impact on future products and services.

What is LifePoints Panel?

LifePoints is an online survey site and community of like-minded people who want to share their views and opinions to earn rewards and influence future decisions made by the big brands we know and see every day.

It’s also the place to go for those who want to collect rewards for living their lives. Every time you go shopping, to the movies, or simply enjoy a new local service, you can collect LifePoints by sharing your views and opinions about these products, services and experiences.

Join to Get Free Points

New members of LifePoints Panel will enjoy 10 free points automatically credited to their accounts upon confirming their email.

Great Rewards Options

In order to request a reward, you must have a minimum of 550 LifePoints ($5) in your account. Once you've reached this balance, you can spend your LifePoints on three main reward options: gift cards, PayPal payments and donations. Note that rewards options may vary between countries.

• e-Gift cards - With just 550 points, you can request a $5 e-gift card from Amazon, Starbucks, Best Buy, Google Play, Apple Store, Marks & Spencer, Love2Shop, ebay, to gas stations, and more
• PayPal payments - With 1200 points in your account, request a $10 PayPal payment.
• Donations - Donate to a great charity with as little as $1 (110 points). Charities include: Red Cross, Special Olympics, Eco Matcher

All rewards are issued within 10 days of request. If requesting a PayPal payment, be sure your PayPal email address is the same as the e-mail address you used to sign up with Lifepoints.

Take Surveys, Earn Points, Get Rewarded

As a LifePoints member, you can contribute your views and opinions by completing online surveys covering various aspects of your daily life. Other activities such as mini-polls, product testing and other types of data collection are also opportunities to earn LPs (LifePoints) to receive exceptional rewards including money and free gift cards.

Survey invitations are sent out by email and can be taken any time during the survey period. Members don’t need any special skills to complete the activities within LifePoints consumer panel. If you can contribute your thoughts and fill out the online survey, then you’re ready to go!

Survey Lengths

Survey lengths vary, however most surveys will take between 10-15 minutes to complete. Compensation awarded for every survey varies, and depends on its length, as well as the client's urgency for survey takers to complete it. The more urgent the assignment, the more points it will offer.

Receiving More Surveys

To ensure you're being invited to the maximum number of surveys, ensure your personal information on file is up to date. Do this by filling out the profile questions available in your account (which will earn you an extra 10 points!). This will help match you to the best possible surveys and will increase the number of market research studies that are most relevant to you and your lifestyle.

Earn Points for Disqualifications

If you start a survey but don’t get to finish it, LifePoints will reward you with a small number of points as recognition for your time and effort. Point amounts may be 2 or 3 points at a time and can help you reach a cash out sooner. You may earn up to 10 extra LifePoints a day this way, which means you can redeem your earnings for rewards sooner!

Backed By a Reliable Research Company

LifePoints consumer panel is run by Lightspeed, ranked as the world’s largest provider of custom research and analysis, operating across 70 countries. The company conducted its very first research study in 1946! It’s safe to say that LifePoints is a strong brand backed by a well-established and reliable research company.

Extra Features

In January 2019, Lightspeed merged their flagship panels - MySurvey and GlobalTestMarket into LifePoints to provide a better global user experience. Today, LifePoints is a community of over 5,000,000 members from all over the world, with over 1.5 million Facebook fans.

LifePoints social media community enjoys the possibility of participating in competitions, special prizes, and giveaways in addition to survey-related activities. Every month, LifePoints rewards its members on social media with prizes such as PlayStations, Apple Watches, an Xbox, Amazon vouchers, Amazon Echos & Alexa devices, Smart TVs, and more.

Is LifePoints Panel Legit?

LifePoints was originally formed by merging the MySurvey and GlobalTestMarket survey panels which were operational for over a decade. Since then, LifePoints has grown into a community of over 5 million members worldwide and has paid over $22 million to its members.

Lifepoints is a legitimate and safe survey site, run by Lightspeed - a legitimate and credible market research company. Member data is kept private and secure and is never sold. Therefore, LifePoints is not a scam, although as with any online survey site, your experience and success with the site may vary.

Eligibility: The LifePoints panel is open to those 14 years of age and older who are from one of dozens of countries worldwide and the website is available in over 26 different languages.

» More news and information on LifePoints

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LifePoints Reviews (479)

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January 5, 2020 by david from United States

Do not be fooled lifepoints is just mysurvey with a new look and the same old errors and incompetent customer service!

I joined up with this waste of time when it was lightspeed survey they had many name changes since then and it has become worse with each makeover. Lifepoints survey appears to blacklist people for forgetting to turn off their proxy server. Mind you it was a one time mistake i simple forgot! So i turned it off and re-logged into lifepoints that should have been the end of it right? NOPE! Less than a day after the incident my account was blocked no surveys, no access to my rewards (not authorized) so i contacted customers service explain my problem and i waited a month! A month later i contacted customer service again (emailed them) explaining the problem two week later nothing again so i use the chat function after 20 minute i get someone they apologies and tell me they have my account unblocked within 24 hours two days later my account is unblocked i can access my rewards but no survey's are available okay so i wait two week later no survey still! I get the email in my inbox but when i click them i go straight to my account page that shows no survey's available. So i go to customer service once again this time using the chat and they tell me they will look into it. One months passes no update! Two months pass no update! I contact CS AGAIN they apologies and tell me they will fix the issue in 24 hours. A week and a half pass and STILL no survey's i complain to CS again they tell me they will contact me when they have a solution. Two weeks later they contact me stating they have fixed my issue.... SURPRISE! It worked for one day. One day! The next day it went back to no survey's i complained they say there is nothing more they can do for me! ...they say there is nothing more they can do for me!

So I Closed the account! I call CS ask them to remove all my information (delete it) They tell me (LIES) that they would be happy to comply and are sad to see me go. This was in August this year. I am still receiving emails from life points to this day!

December 20, 2019 by Patrick from United States

I was a member of GlobalTestMarket for 10+ years before changing over to LifePoints. Shortly after the change over, I suddenly was no longer able to login into my account any more. I contacted customer service on September 13th and I finally got a definitive answer today December 18th. It took them 3 months to figure out what was going on whereas any reputable survey company would have resolved in the issue in 48 hours. To top it off, they told me that my account has been deactivated due to violating their policies. Again, I have been taking surveys for 10+ years and have never had an issue. Nor have I ever done anything that could be even considered something that would violate their policies. Of course I had a decent amount of points saved up that are now gone (seems like a good deal for LifePoints to not pay out). I cannot believe that they never sent me a warning of any sort to indicate that there was a problem so I could try to figure out what was going on. Bottom line: Do not waste your time saving up points just to have your account deactivated!! There are many other more reputable survey sites out there that care about their customers and will actually pay out.

UPDATE: After receiving the original email, I tried asking what my violations were since I am still completely in the dark as to what I could have done to have my account terminated. I was told that they will not reveal how they conduct their investigations nor what my violations were. They said they always err on the side of the member and will only terminate a membership if the evidence is overwhelming. They said in my case, the evidence was overwhelming......

December 19, 2019 by James from United States

Ive been with life points for years. Ever since they were mysurvey. Ive done 100's and 100's of surveys for them and have cashed out just as many times with them. But july 3rd 2019 i went to redeem my rewards and a little window thing popped up saying i am not authorized to redeem my points. Ive been contacting support 2 times a week since trying to get an answer from them and all i get is a generic response saying they have escalated the issue and will get back to me. Well so far nothing and i still keep trying to redeem rewards and that same window pops up saying im not authorized to redeem points. And about the same time this all started i stopped receiving survey invitations completely. So i don't know what is going on but i do know i want my money they owe me!!!!!!!

December 18, 2019 by Andrew from United Kingdom

Apologies for the long winded review, hopefully you find it useful.

I ran into problems in May of this year when the MPR Diary I was completing disappeared. I'd completed half of it but was then unable to continue as it vanished from the list of available surveys.

After contacting customer services I received many different template responses, none of them were helpful.

At the beginning of July I then got the well documented ‘Sorry, your membership is temporarily unavailable. Please contact our Help Centre for support’ error.

I then contacted customer services numerous times and it quickly became evident that all communications from this organisation are generic template responses. I was still unable to log into my account.

At the end of July I received the predictable account closure email stating I had broken their terms and conditions. For the record I have done no such thing.

From July until today I have received a total of 22 template responses to the error I originally reported about being unable to log in.

Even though they have closed my account they’re still sending template generic emails for an issue that no longer exists.

If you have any points that are redeemable I would urge everyone to do so and to then close your account.

Without a doubt this is the worst survey company in operation.

There is a pattern that clearly highlights their actions. A build-up of points, an inability to then log in and finally the inevitable account closure.

Do not open an account under any circumstances.

***UPDATE***

After nearly 5 months and over 50 emails later I was finally able to access the rewards section of the site.

I redeemed as many points as I could and received a payment.

During this process I was still receiving the generic template responses and nobody bothered to email me to tell me I could redeem my points.

It was pure luck I happened to try on that day and I was able to access that section of the site.

I still haven’t received a single survey since I reopened my account in October.

Again I keep asking for an explanation and as usual it’s a case of being bombarded with unhelpful generic template emails.

For your own sanity do not have any dealings with this organisation.

November 23, 2019 by maria from Argentina

It doesn´t work well, I can tell you that. I check out a prize and they blocked me my user. I had my payment, but I lost all my points and can´t sign me in. Not recommended for Argentiina.