OpinionSite Reviews and Features

OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

Jump to: OpinionSite Reviews | Rewards | OpinionSite Sign up

KEY FEATURES:

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+

Info missing or incorrect? Tell us!
Is this your survey panel? Reply to reviews.

OpinionSite Reviews (45)

Sort Reviews By: Date | Highest rating | Lowest rating

April 16, 2023 by Nicola from United States

I’ve been a member of this community for 20+ years. Great surveys and great honorariums. However, Opinionsite changed hands a few years ago and it’s been down hill since. Constant errors when completing surveys, delayed payments, and overall poor customer service. It’s a shame because I never had one issue prior to the change and now it’s a mess.

March 31, 2022 by Hayley from United States

I took part in a Zoom 1hr research interview nearly a month ago, and nothing has yet been credited to my account (payment was supposed to be $200.) I contacted customer support approx two weeks ago and they informed me the survey was still open.
I've been doing this kind of surveys/interviews for many years with lots of companies and this is by far the slowest to pay. For example, I did one very similar last week with user testing.com and a week from completion I got paid my $100 and it's ALWAYS consistent, I NEVER have to chase them and ask what's going on.

March 19, 2020 by stephanie from United States

After waiting since December 3 for my 100.00 for a phone study and numerous emails and 2 or 3 different dates given as to when my check was sent, then learning they didn't use the address I filled in when I did the study it was sent to a 7 you old address, I finally received the check yesterday I just wanted to say I finally received it.

October 31, 2019 by rick from United States

I have been trying to contact these people for 10 days regarding an incentive check I requested in the middle of December....although I have never experienced a problem getting paid before the fact that they say they will get back to me in 48 hours is completely false...the excuse I got today was they were having 'technical difficulties' with their voice mail, however, from reading other reviews it is apparent that these 'difficulties' occur on a regular basis. There is no excuse for a company not answering a customer's inquiry.I have been trying for 11 days to contact someone from opinionsite with no success just silence on their end. they still owe me a balance on some surveys I completed (around $55.00) and I cannot access my account to claim this balance. I know I am using the correct user name and password but I am completely locked out and I just want to know why.i notice that on occasion mr. freeman from opinionsite reads these reviews and intervenes on customer's behalf. although I have emailed him twice with no reply I am hoping he might read this review and contact I am writing this to add to my comments I left last week....I have tried for 2 weeks to get someone from this company to reply to me (even though they claim a 48 turn around time)..as I was looking through the other people who have reviewed this site I noticed that an employee from opinionsite named Jason freeman sometimes answered the complaints...in a desperate final attempt to get a reply I emailed mr. freeman...and low and behold..he answered me..to make a long story short...the problem I was having accessing my account was resolved by him....there is no excuse for this company ignoring my many attempts to contact them...but mr. freeman is definitely the go-to guy over there...I would change my review and recommend this site..but only as long as Jason freeman is working there.

August 13, 2019 by Sara from United States

I just have a question. I'm part of the medical opinionsite group. I'm a MD and have been a part of opinionsite since 2012. Payments have always been on time and customer service is the best I have ever dealt with. My concern is I still have not received a payment for 200.00 and cashed out early July. Is there an issue with July payments like I was informed and when will we get our payments?