PSB Surveys Reviews and Features

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PSB Surveys

1110 Vermont Avenue, NW, Suite 1200 Washington, DC  20005 US
Tel: 202-842-0500   Contact:
Operated by: PSB

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal

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HOW TO PARTICIPATE

checkmarkOnline surveys

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REDEEMING REWARDS

checkmark No points system
Payments are issued once a study closes.

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SITES LIKE PSB Surveys

Opinion Outpost, Branded Surveys, MySoapBox

PSB Surveys Reviews (18)

5 Star Reviews (0) 0.0
0.0
4 Star Reviews (1) 5.6
5.6
3 Star Reviews (2) 11.1
11.1
2 Star Reviews (1) 5.6
5.6
1 Star Reviews (14) 77.8
77.8

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Have Not Received Payment

April 5, 2018 by Catherine from United States

Update: 4/2/18
I FINALLY received my reward! It took a very long time for it to come. It's sad that I had to contact other people outside of the company to finally received it but I'm thankful that my reward is here.
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Update: 3/27/18
I received an email from Admin Keith about my incentive. He said that it should take at least 2 weeks or less for me to receive it. I'm glad that they responded back to me but I know they only emailed me because of my review on this site also because I contacted the survey site company that I am a panelist for and was connected to this company through them, which is One Opinion. One Opinion's costumer service team contacted PSB and they solved the issue for me! I am so thankful for their professionalism! I will continue to be a big supporter of their panel!
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I completed an online diary and live discussion about Higher Education for this research company in February 2018. It was originally suppose to be open for 2 days but it was extended for a week. At the end of the study, I was suppose to receive an incentive of $150 payment within 30 days and I have not. I contacted Wendy Coleman and the PSB Headquarters via email and have not received a response. I even called them at their DC location, but the person in the finance department did not answer the phone .

If I would've read their reviews on this site before doing the study, I would've declined the invitation.

The 30 day time frame has not been up, but for them to not respond back to my email or at least send everyone that was apart of the study an update about their payment is poor professionalism on their part.

Throughout my 7 years of doing research studies and surveys for companies, I have never encountered something like this. I hope I will never experience something like this again.

My Time- no promises incentive paid

November 26, 2017 by Ashley from United States

2 weeks ago I completed a 4 hour study and was promised an incentive from PSB diary. I sent in all required videos and completed long questionnaires/surveys on a particular product. I emailed Wendy@psbdiary 2 days after the study because I had not been told how incentive was paid like other survey companies. From my experience most incentives are paid within 2-5 days. I have emailed 3 times and still NO response. This place takes advantage of you and your time....AVOID!

unprofessional

March 3, 2017 by kim from United States

i am still waiting on my incentive. wendy coleman emailed me saying it was on it's way only after it was one week overdue and i had called/emailed her several times. she has never responded to my emails. SHADY

Will Not Pay

May 17, 2016 by Kevin from United States

Do NOT answer a single survey, diary, or live feed from these people. They WILL NOT pay the promised incentive reward.

I answered a 5-Day diary panel back in February of 2016. I was promised a $35 PayPal incentive payment. It's now May 2016, and I have NOT received my reward. I email the survey coordinator to ask about my payment. She informs me to check my PayPal account because I should already have the money. The money was never credited to my PayPal account. I emailed the coordinator again to state the money was never credited to my PayPal account, NO ANSWER!!!

DO NOT answer ANYTHING from them. They will take, and USE, you free information and will NOT pay the incentive payment they promise you.

Disappointed

March 31, 2017 by Kim from Canada

***Got my incentive 2 days after I wrote the review down below. Would be nice if PSB sends updates to participants on any delays or changes whatsoever in processing their incentives. If we are talking 14 'business' days (as they promised 2 weeks in their email), then I got paid 3 days late. Otherwise, they would have been more than 1 week overdue with their payment without me receiving any notice. I suggest keeping all emails from them & all work you've done saved in case of further problems in getting your incentives.

***

No reward or reply yet from Wendy Coleman.
I committed to a week-long research for a famous brand outerwear company & was promised that the incentive would be rewarded in 2 weeks max. They're clearly overdue. I thought they'd be professional/prompt with their rewards system or at least be able to promptly get back on inquiries, but no rewards or no number to contact her in the email she sent. I don't know how I'm going to get the $100 incentive.

You'll just feel like your timely work got taken advantage of by their delayed or no rewards system.