Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

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Waste of time

November 23, 2021 by Stacey from United States

Deactivated my account - would not give my any info regarding why. Was a member for years. Never had an issue until I downloaded their app. Wasted a ton of time in not getting payment owed. Toluna needs to be shut down.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 25, 2021

Hello Stacey,

I understand that having your account closed is an unpleasant situation and I sincerely regret the inconvenience caused. The sole reason behind accounts' suspension is noncompliance / breaching of the terms and conditions agreed to upon registering on the Toluna panel.
If you wish to discuss your personal experience further, I kindly invite you to submit a ticket at https://us.toluna.com/contactus using 'survey police review - follow up' as subject and I will personally assist you.

Hoping to hear from you,
Katy
Toluna

November 18, 2021 by kee from Australia

Was banned from Toluna for no apparent reason and with no warning. I find that incredibly disappointing.

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Toluna Influencers responded to this review on November 23, 2021

I am truly sorry to read your updated review, Kee. Following the detailed investigation I conducted, as promised in reply to your initial review, I shared my conclusions with you on the 10th of November, in reply to your support case number 777422. Your Toluna membership was reinstated the very same day.

I sincerely regret seeing that you have chosen to close your Toluna account on November 16th. If you have any other concerns you'd like to discuss I kindly invite you to submit a support case using 'Survey Police review - follow-up' as subject and I will be more than happy to personally provide further assistance.

We'd like to thank you for your membership so far,
Katy
Disappointed

October 4, 2021 by Tom from United States

I was a member for six years with no issues. When I recently redeemed for points for a gift card I was kicked out of my account. They insulted me when they questioned my integrity. I am disappointed in Toluna.

Toluna Influencers reply logo

Toluna Influencers responded to this review on October 5, 2021

Hello Tom,

I am terribly sorry for this disheartening occurrence. Would you mind opening a support case at https://us.toluna.com/contactus using 'SurveyPolice review - follow-up' as subject so that I can personally look into this?

Kind regards,
Katy
Not worth the time

August 25, 2021 by Dr Pamela from United States

I was a member of the survey company long before it became Toluna. After a full year of taking surveys for 20 minutes (no joke - multiple, countless surveys for this length of time) only to be disqualified, after having to track carefully and follow up with nearly every survey taken, and from getting customer service feedback well over 30 days after each inquiry, I finally bowed out. In fact, I still received 3 responses to inquiries about surveys from Toluna's customer service well over a full year after I discontinued my membership! Definitely, absolutely a heart-breaking company that desperately needs to work on disqualifying recipients far earlier in the survey process to avoid unbelievable frustration.

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Toluna Influencers responded to this review on August 26, 2021

Hello Pamela,

Thank you for taking the time to submit your feedback. We are constantly striving to improve our practices and your review is very concerning to us.

We do have a screening process set in place in the first half of the questionnaire to determine whether respondents are part of a research study's targeted demographic groups; however, there are also multiple quality checks implemented throughout our surveys, as we are committed to providing high quality data to our clients. When a respondent is screened out late in the survey, it should be due to failing a quality check. The reasons someone might not qualify include, but are not limited to: the profile not corresponding to our client's target audience, discrepancy in logical suite of responses, going too quickly through the questions to properly consider the answers, lapse in attention, answering multiple questions the same way, etc..

We are sorry to hear that you were not happy with our customer service in the past - we are regularly updating our policies and we'd love the opportunity to offer you a service to the level you expect! We’d be delighted to discuss your personal experience further if you could kindly submit a ticket at https://us.toluna.com/contactus with ‘Survey Police review - follow-up’ as subject. Our support team remains available whenever you have any inquiries or feedback to share and they do their best to reply within maximum 2 business days.

Thanks again for your feedback!

Best wishes,
Toluna Team
Leave before they decide to just get rid of you

August 3, 2021 by Michele from United States

Ok... I am here to tell you what I think is really going on. Now I have been a member of certain survey sites for several years. Now for several years I have had no problems. My only complaint is that it takes too long to get the points up in order to cash out. So for several years I was good enough to sit there for hours on end to take their surveys. Then after several years... suddenly they say about not providing accurate information and you can no longer login their sites. Now, I just want to point out that I have been reading around and I took notice to the same song and dance happening to a whole bunch of people. This is apparently what these survey sites do. They keep you on for a few years and keep sending you survey invites and pretty much pesting for you to take their surveys. Then when they maybe have too many survey takers - or if you do not answer their surveys to bend to their liking - then your no longer wanted. I think maybe age plays a role in it as well. Well I just want you to know that I was doing YOU a favor. Not the other way around. Do not bother responding. I see EXACTLY what is going on here. I am tired of taking BIASED surveys for circus peanuts. If you do not choose certain answers, you do not qualify. If you do not give brands and companies a 100% perfect rating, then they will get rid of you. How are you supposed to say whether a company's product or service is good if you never tried them? Some of the studies are not the truth. I would like to hear from others who this crap company did this to. If these companies do this to you - don't help them. They are garbage.

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Toluna Influencers responded to this review on August 4, 2021

Hello Michele,

I am terribly sorry to read about your distressing experience.

The sole reason behind the accounts' suspension is noncompliance / breaching of the site terms of use and membership.
Our customers demand a high quality of data we gather on their behalf, and, for this reason, we have multiple quality checks set in place not only at panel level, but throughout the surveys we offer as well (e.g. repeating questions to test the respondents' attention, algorithms that detect speedings or other data inconsistencies, etc.), to help us identify and eliminate invalid answers.
When the number of quality flags in an account reaches a certain point, the account will be suspended by our Data Quality team as we cannot continue to send our clients information that does not help with their researches.

If you have any further concerns you'd like to discuss I kindly invite you to submit a support case using 'Survey Police review - follow-up' as subject and I will be more than happy to personally assist you.

Thank you,
Katy