21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

317 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxAmazon gift cards
Green checkboxBest Buy gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxTarget gift cards
Green checkboxWalmart gift cards
Green checkboxMerchandise
Green checkboxRestaurant gift cards
Green checkboxRetail e-vouchers
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxMobile app
Green checkboxDaily surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). You can also request a $25 check with 75,000 points These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Eligibility: Residents worldwide 13+

"complete waste of time"
October 08, 2016 by larry from United States

multiple days multiple hours and I have a grand total of $1 dollar us. at this rate for a 40 hour work week I can earn maybe $5 dollars. makes complete sense high income potential for 1920's poverty level income.

"Rewards stolen"
October 06, 2016 by Kez from United Kingdom

I have been a Toluna member for a long tome and always tried to answer surveys as best as possible, I did home product testing too. It can take a lot of time and effort. I always exchanged my reward points for Amazon vouchers (and that takes a good while to collect all those points).

The vouchers remained in processing mode for longer and longer periods.
I currently had two lots of £20 vouchers processing (one more than 3 weeks!).

Today I received an email saying that my account has been closed (seems I'm not the only UK user facing this today) with no real explaination or prior warning at all. All my current points have been made void (around 38,000) and the two rewards have not been given.

So essentially Toluna have stolen my £40 worth of due rewards.
I spent SO much time helping this company and they repay me with theft. If this was an employer who used my time with promise of payment, kept my pay pending for weeks and then finally refused to honour the agreement...I could sue.
Why is Toluna any different? They took my time and promised rewards...yet took them too.

I have emailed them but had no reply.

I think out of courtesy for all the work I did for them that Toluna should at least honour our agreement. I want my hard earned rewards.

We know Toluna monitor Trustpiolot reviews but I bet I don't get a reply or a positve outcome. I will update if I do

This is disgusting behavior and my advice is to stay well clear.

"Is Toluna a scheme????"
September 27, 2016 by Birgit from United States

Toluna disqualified me and took all my points right before I was able to cash in, only missing 1 or 2 survey, without explanation other than that I violated their conditions. Not how, or why, just took weeks of survey work away, and I have been a member for a long time, even while being overseas. It just seems wrong.

"about 50 reviews"
September 17, 2016 by BERNADETTE from Australia

They are a rip off, i'm a stay at home Mum of 50 who had a baby at 49 with IVF. every survey i have done has been knocked back. a complete waste of time. Yes, people can have a child at my age,,,, its antiquated and out of touch.

"its ok"
August 23, 2016 by Michael from United States

First, I get screened out a lot and feel I should be. I'm older (71), retired, Ph.D. no health problems, no children in my home. Since I have spare time thought surveys would be fun, so reviewed all the sites I could on the "best" the "top Ten" survey sites. Ended up with three: My Survey, Globaltestmarket and Toluna. Observations: they all seem to be down at the same time, use the same software programs, sometimes I'm re-directed to another survey site and usable points aren't what is advertised. Toluna has been the best over the last two months. I redeemed points and within seven days had my certificate. The site automatically re-directs me until there are no more surveys to complete. Point values seem reasonable. I'm now at four weeks an counting on Global certificate. My Survey is slow and doesn't have as many surveys to complete and their point totals more un-realistic. That's my two cents.




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