21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

310 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxAmazon gift cards
Green checkboxBest Buy gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxTarget gift cards
Green checkboxWalmart gift cards
Green checkboxMerchandise
Green checkboxRestaurant gift cards
Green checkboxRetail e-vouchers
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxMobile app
Green checkboxDaily surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). You can also request a $25 check with 75,000 points These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Eligibility: Residents worldwide 13+

"toluna "
August 01, 2016 by kevin from United States

Toluna is one of the worst survey panels out there.. at first they may reward you, but as time goes on, they invoke their "one year" rule and start taking points away. The problem is, they don't wait one year. they start taking them away as soon as you get close to a threshold, so you never get there. I had cashed out last October, received payment on November 1 (at least that's the date on the stub). I was at 65,000 points or so, completed a 3000 point survey this week. Went to look to see if it was credited, the account which just the day before read 65,000 and change now read 54,000 and change with 12,000 and change deducted for no reason. They pulled the same thing last year. I have also had the experience of hitting the submit button after finishing a survey, only to get a screen popping up that the survey just filled up. Bottom line, this is a company profiting from you, with no regard for your time. It's just not right. Stay away, you are wasting your time with this site.

"Decent amount of surveys and community engagement tools"
July 23, 2016 by Weare from Singapore

Toluna provides a decent amount of surveys and also provide different survey tools to encourage users to create questions and engage with fellow users. User created poll/survey questions can stand to earn 100 to 500 pts each (20000 pts is 20 Singapore dollars).

The main issue with Toluna is that it takes 4-6 weeks for them to process cashouts. Which is a pain and definitely something they need to improve on. In the 2 months i've joined Toluna, i've successfully cashed out 20 dollars (took 4 weeks to deliver to my Paypal), as i'm still waiting for 40 dollars more to come in.

July 15, 2016 by Tatjana from United Kingdom

Omg they deleted my account with approx 200,000 points unused because my husband has an account on their site too. That's seems to be against their rules. Two different people and two different accounts. That's approx £40!!! Wrote them for an explanation they told me they'd deleted one account because noticed I got 2 accounts on their site. Why haven't you deleted another account with a few thousands of points?!!!!! Absolute cheaters, not willing to pay I am shocked!!!! Terrible client messaging service. 1 star is too much for this review.

"Termination of my account"
July 14, 2016 by RICHARD from United Kingdom

For several years l have been an active member of Toluna a survey website. However around a month ago l noticed they had limited my survey to only five surveys a day while previously it was unlimited. I emailed them to request an explanation for the changes and was advised that it was down to a whole series of factors with no clear answer. I then requested if they could send me the factors which restrict my account to five surveys a day and at that point l stated that this was not mentioned in any of their T & C's, which l have to say a very comprehensive,l did not receive a reply to this email. A month later, l tried to log into my account and could not and a few hours later received an email stating due to my breaches in their Code of Conduct my account had been terminated, but no specifics were listed. I contacted them to request the breaches l had made but l have had a response with figures with no facts or basis.I feel as l have been very successful in earning rewards over the years that they have actively limited my account and when l questioned them and mentioned their T&C's they have decided to terminate my account and save themselves some money too.

"Not impressed"
July 13, 2016 by Joseph from United States

As far as survey sites you have on your site this is one that is at best "Fair" qualifying for surveys is nest to impossible unless you are some kind of company executive and I am just a lowly Retail Loss Prevention Manager.




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