21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

350 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxAmazon gift cards
Green checkboxBest Buy gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxTarget gift cards
Green checkboxWalmart gift cards
Green checkboxMerchandise
Green checkboxRestaurant gift cards
Green checkboxRetail e-vouchers
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxMobile app
Green checkboxDaily surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Toluna is a worldwide survey community which is owned and operated by market research powerhouse, Toluna Group. Toluna has millions of survey members who participate in a variety of market research opportunities and influence the future of the biggest brands worldwide!

Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). You can also request a $25 check with 75,000 points These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a couple weeks of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Get Involved in the Toluna Community
There are a variety of options to browse if you would like to become a part of the Toluna community.

  • Topics: Answer a variety of exciting questions on interesting and sometimes even humorous topics!
  • Battles: Give your opinions on a battle of products or subjects, i.e. Which do you prefer, a treadmill or elliptical?
  • Thumb It: Provide a "like" or a "thumbs up" on products or subjects that you enjoy, i.e. Would you give a thumbs up to the act of napping?

Download the Toluna App
Access your profile from anywhere and stay up to date on the hottest research opportunities. The Toluna app offers features like snapping photos while on the go and easily creating quick polls. Download from Google Play or The App Store.

Eligibility: Residents worldwide 13+

"Terrible Toluna"
June 18, 2017 by Kevin from United Kingdom

By far the worst of all survey companies. rewards poor, frequently not awarded when due. Takes an age to earn anything & forever to get paid. Get up to all sorts of tricks to avoid paying out. Then blame you. Should be closed down.

"Despicable Company"
June 16, 2017 by Sheena from United Kingdom

I have been a member of Toluna for many years now and was always paid (after rather lengthy wait) without a problem. Today my account has been deactivated and I have been told my points are forfeited due to me breaking the terms and conditions of membership yet they refuse to give any details. They say it has been flagged up that the quality of the surveys I do has deteriorated?
I have 37000 points outstanding and £80 of Amazon vouchers due to me. This is an utterly disgraceful way to treat people without any warning whatsoever.

"Best paid survey portal in Thailand"
May 22, 2017 by Kittinut from Thailand

Good team support and got great amounts from surveys with quick payouts.

"A very good survey site."
May 20, 2017 by Brian from United States

I'm not sure why Toluna has such a low rating. Maybe more people who've had a bad experience leave reviews here compared to those, like me, that haven't had any problems.

I've been a member of the site for a long time. I've redeemed my points for cash many, many times with no problems. Yes, it takes a bit longer than it would seem like it should for PayPal, up to 2 weeks, but I've never not received at payment I've requested.

There are a number of survey I don't qualify for. But, with plenty of surveys available on a daily basis, I qualify for enough to be able to redeemed points for cash through PayPal (90,000 = $30) at least once a month.

They also have a large selection of other rewards, mainly gift cards for various retailers if you don't have, or want, a PayPal account.

Are you going to get rich taking surveys on Toluna, of course not. But, you can get a little extra cash each month without too much time or effort.

" "Don't waste your time" "
May 12, 2017 by James from United States

I have joined SurveyPolice to warn other people against joining Toluna. Having been a member of the site for a considerable amount of time, i like many other people found their membership terminated with the same standard e-mail. Basically they have got rid of many members who have done no wrong, completed surveys and waited their rightful rewards/payments, but Toluna have decided against paying people and instead terminated their accounts. I was personally owed a 25$ Amazon voucher and have appealed why i am no longer a member and asked for what is owed me, but like others, i have been ignored. This site also holds the world record for the longest time to pay you, weeks turn into months.




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