Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (578)

5 Star Reviews (101) 17.5
17.5
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (296) 51.2
51.2

Sort Reviews By: Date | Highest rating | Lowest rating

BEWARE

December 9, 2023 by Chris from United Kingdom

BEWARE i HAVE DONE SURVEYS FOR INSURE THOUGHT AND ANOTHER COMPANY WHICH I WAS INVITE TO THROUGH TOLUNA AND BOTH CLOSE DOWN AND DIDNT PAY US THE MONEY REWARD AS IT HAD NOT REACHED A POINT HIGH ENOUGH FOR THE VOUCHER!!!
Toluna tried but were unable help..

i HAVE CONTACTED THEM AGAIN RE THEIR RESPONSE BUT THEY ARE UNABLE TO ASSIST ME THEY SAID.

You receive lots of surveys all the time, mostly I get screened out or you do most of a survey and then they say they have enough or their requirements and you end up wasting lots of time.

Toluna, did reply to me in November and unfortunately they are unable to assist with the issue not sure why they have repeated the message on this site in December.

Toluna Influencers reply logo

Toluna Influencers responded to this review on December 20, 2023

We sincerely regret hearing about your negative experience, Chris!

In order for us to take a closer look at this situation and provide some clarity, kindly email us via [email protected] using 'Survey Police review follow-up' as subject.

Thank you for your cooperation,
Katy
Downhill Fast

November 28, 2023 by Madeline from United States

I was a member of this group for almost 15 years, until this latest "upgrade". They arbitrarily suspended a lot of "older" accounts with the excuse about ISP discrepancies. I'm not the only one this happened to. The latest development caused me to cancel my membership.

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Toluna Influencers responded to this review on November 29, 2023

Our influencers' experience & satisfaction are our top priorities and we are truly sorry to see that this unfortunate circumstances created a negative experience for you, Madeline!

In order for us to take a closer look at this situation and provide some clarity, kindly email us via [email protected] using "Survey Police review follow-up" as subject.

Hoping to hear from you soon,
Katy
Horrible survey site. RUN, dont walk, away from this company!

November 9, 2023 by dan from United States

Just read the reviews across numerous sites. I was a panelist for years and suddenly, after accumulating over 60,000 points, was unable to access my account. No explanation or notice. After numerous inquires to Customer Service, I finally get an ambiguous non-answer as follows:
"While granular details about this quality report cannot be disclosed in order to protect the integrity of our panel as well as the quality of our research that we give to our clients, we can confirm upon further checking in our database, that the suspension was placed following flags triggered by responses that could not pass our quality checks.

As per the Site's Terms of Use and Membership to which users agree upon registration, we reserved the right to suspend or block access to the site in situations when we concluded that the activity that could jeopardize the quality and legitimacy of survey responses and the security of our panel."

Total load of BS with no specifics. This company likes to use its panelists and then discard them when they've accumulated a lot of points. BTW... when they close your account without notice or explanation... they KEEP your earned rewards! I'm filing complaints with the Better Business Bureau and similar regulatory agencies where this company does business (Ontario and London). My advise is to STAY AWAY. Too many reputable survey companies out there to bother with this shady one!

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 15, 2023

We are terribly sorry to hear about your disheartening experience and we would really appreciate the opportunity to change it for the better!

Please submit a ticket at https://www.toluna.com/contactus with the subject 'Survey Police Review - follow up' and share some additional details. We will follow-up on your case as soon as possible!

Best,
Katy
Toluna Team
MY IP address being 'flagged' again!

October 28, 2023 by June from Australia

After waiting for MONTHS to receive a high reward points survey. They started to flag my IP address as 'fraudulent' again!! Something I had last year with them. I am using Optus secured network, NO VPN, NO any misuse of website but Toluna definitely picks people who 'earned too much' within whatever period.
Any telecom will say it is DEFINITELY the side of who block or blacklist can unlock or unflag. They can't do anything. Their network is secured and the IP address is authentically and LEGITIMATELY assigned to every user. Even they assign a new IP address, the other side can still flag and blacklist it ANYTIME.

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Toluna Influencers responded to this review on October 31, 2023

I regret that you didn't find our responses satisfactory, however, we have presented various details regarding your flagged participations throughout our emails, as well as proposed solutions.

I realize this was an unpleasant experience but at the same time I hope you understand these checks are necessary to secure the quality standards of our panel and only send quality data to our clients.

If there is anything we can do for you, please submit a ticket at https://influencers.toluna.com/en-AU/contactus and our support team will gladly address your concerns.

All the best,
Katy
Points Deleted...

October 10, 2023 by Sheila from United States

UPDATE 10-08-2023: Seems as we get older there are fewer surveys for us, but we still waste time answering qualifying questions after we enter the age. Spend more time this way than actually answering survey questions. We do Profiles, but why are those answers not accessed so we do not get surveys that want younger ages?

Original Review: Surveys are fine, points usually delivered within 24 hours or less, but if you do not use those points within a year they will be deleted. Seems like it's a way to force people to redeem smaller amounts and not build up points for something specific wanted. I was saving to redeem $60, which would have been 190,000 points, but lost almost 5000 when I got close to my goal. Not good, people.

Toluna Influencers reply logo

Toluna Influencers responded to this review on October 16, 2023

Thank you very much for taking the time to share your review, Sheila!

Some research studies seek to gather opinions from people who have prior experience with a certain product, for example. Sometimes our clients want to hear from a certain target group depending on several factors (such as age, gender, income, etc). Preferably we can deduce this information from your profile, entered when registering, but sometimes information is not available. You are therefore asked to answer a few so called “screening questions” at the beginning of the survey to ascertain if you fit the profile required. Usually there are a few screening questions at the beginning of the survey, to make sure that we get the right number of participants from each target group.

Rest assured that you are likely to fit into the group for surveys coming soon - we have many different clients with many different criteria.

For additional details, we remain available at any time at https://www.toluna.com/contact-us. We'd very much appreciate if you have any recommendations/suggestions for us to get 5-star rating.

Best regards,
Katy