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YouGov

50 Featherstone Street,
Tel: +44 (0)20 7012 6000  Contact: http://today.yougov.com/contact/
Operated by: YouGov

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Overall User Rating

137 user reviews
Rewards Offered
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Member Opportunities
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Redemption Info

Minimum 30,000 points ($25 worth) required to request rewards.

In the UK, a £50 minimum account balance is required.

YouGov General Information

Yougov

YouGov
YouGov is one of the world's leading research companies with an impressive 4 million members worldwide. Join YouGov and get rewarded for participating in online surveys and focus group opportunities.

Sign Up Bonus!
As a sign up bonus, YouGov rewards all new members with 1,000 points to get started on their survey taking journey!

Survey Lengths
The length of each online survey varies, but most are between 5-7 minutes long. Surveys are rarely longer than 20 minutes, as this is considered a maximum.

Survey Topics
As with any survey site, YouGov's survey topics can vary, however most of the time, they are politically focused. YouGov's surveys and polling results are frequently published in the media.

Compensation Per Survey
Most surveys will award between 500-1,000 points; the longer the survey, generally, the more points that are awarded. 1,400 points equates to $1.00.

Reward Options
YouGov offers a variety of redemption options for members. Cash payments awarded via PayPal are an option, as are gift cards to retailers including Amazon, Best Buy, iTunes, Walmart, and more. YouGov branded merchandise is also available.

Rewards Delivery
Gift card rewards take approximately 2-3 weeks to receive after redemption. Gift cards are physically mailed.

Refer Friends, Earn More
Refer your friends and extended family members to YouGov and earn 1,000 bonus points per referral. Earn 2,000 points if they connect with YouGov via Facebook.

Eligibility: must be age 14+ in USA to join, 16+ in UK to join.

"poor customer service, responds"
April 25, 2017 by Vlad from United States

the survey company is getting bad. The posted phone 1-650-319-0702 never had been answered, messages had not been returned. Another phone, 1-650-462-8000, prompts for the extension, but not possible to access Kelly Connor message box. E-mails to support desk were answered before by Greg, in kind of rude way, non willing to solve the problems. Site advertises 2000 or 1000 point, but at the end gives 500, happens 3 times. Even, after screen shot were provided, no correction.Greg replied, as he did me a favor by giving me 500 points once. Asked for his supervisor e-mail or phone, but he refused to provide. In March company advertised 4000 bonus points for the referrals, but had delay for first referral and no points for the second one yet. Promise was in first week of April. Good company is going down because still excessive points for reimbursement and terrible customer service.


"YouGov-NOT!"
February 27, 2017 by Sharon from United States

I just tried to join because I'm into politics and like to give my opinions on issues.

I answered 3 questions about my gender, age, and state, and was directed to VIP Voice. Not interested! I belonged to that site a while back and never got anywhere with them.

Very disappointed.

UPDATE: I tried to join again. The site states I'm registered so why haven't I heard a "peep" out of them? I sent their support team a message about it. We shall see IF they reply.

2/24/2017 - They never replied to my message and I have still never received any surveys.


"Can they hear me now?"
January 29, 2017 by Rick from United States

On October 31, 2016 I signed up to their survey site. Since then I have participated in various parts of the site, but have not been given any surveys to complete, I have e-mailed twice, called their help number and left a message, with all pertinent information, four times and have received no response. What's up?


"Ripped me off for $100"
November 15, 2016 by Jane from United States

Their surveys usually pay 50 cents each, so it took me around 200 surveys, but I finally managed to earn enough points for a $100 prepaid Visa card. I was told in early June that my reward would arrive in 4-6 weeks, but over 4 1/2 months later I have not received it. Worse still, they ignore all attempts to contact them. I've sent multiple emails to multiple addresses and even filed a claim with the better business bureau, but still zero response from them over the past six weeks. I'm out $100 and I've wasted hours on their surveys for nothing. Untrustworthy, deceitful, unscrupulous company with no integrity, that doesn't even have the decency to respond to members.

UPDATE: The better business bureau gave yougov until October 24th to respond to the complaint I filed against them. On October 25th, 59 days after I first contacted them, yougov finally responded to my emails. There was no apology for the delay and no explanation for why they had not replied to my emails sooner. They claimed my reward had been returned, but if that was the case, why didn't they ask me to confirm my mailing address in case there had been a mistake??
In early November, 5 months after I ordered it, the reward that was supposed to arrive in just 4-6 weeks finally showed up. I urge everyone who has been ripped off by yougov to file a complaint with the better business bureau since this is apparently the only way to get them to pay up what they owe, or respond to their emails.


"Useless"
November 07, 2016 by Lisa from United States

Never qualify and they send you stuff constantly yet you never qualify.


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