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50 Featherstone Street, United Kingdom
Tel: +44 (0)20 7012 6000  Contact: http://today.yougov.com/contact/
Operated by: YouGov

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Overall User Rating

129 user reviews
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Redemption Info

Minimum 30,000 points ($25 worth) required to request rewards.

In the UK, a £50 minimum account balance is required.

YouGov General Information


Survey Lengths
The length of each online survey varies, but most are between 5-7 minutes long. Surveys are rarely longer than 20 minutes, as this is considered a maximum.

Survey Topics
As with any survey site, YouGov's survey topics can vary, however most of the time, they are politically focused. YouGov's surveys and polling results are frequently published in the media.

Compensation Per Survey
Most surveys will award between 25-150 points; the longer the survey, generally, the more points that are awarded.

Reward Options
YouGov offers a variety of redemption options for members. Cash payments awarded via PayPal are an option, as are gift cards to retailers including Amazon, Best Buy, iTunes, Walmart, and more. YouGov branded merchandise is also available.

Rewards Delivery
Gift card rewards take approximately 2-3 weeks to receive after redemption. Gift cards are physically mailed.

Refer Friends, Earn More
Refer your friends and extended family members to YouGov and earn 1,000 bonus points per referral. Earn 2,000 points if they connect with YouGov via Facebook.

Eligibility: must be age 14+ in USA to join, 16+ in UK to join.

"Can they hear me now?"
January 29, 2017 by Rick from United States

On October 31, 2016 I signed up to their survey site. Since then I have participated in various parts of the site, but have not been given any surveys to complete, I have e-mailed twice, called their help number and left a message, with all pertinent information, four times and have received no response. What's up?

"Ripped me off for $100"
November 15, 2016 by Jane from United States

Their surveys usually pay 50 cents each, so it took me around 200 surveys, but I finally managed to earn enough points for a $100 prepaid Visa card. I was told in early June that my reward would arrive in 4-6 weeks, but over 4 1/2 months later I have not received it. Worse still, they ignore all attempts to contact them. I've sent multiple emails to multiple addresses and even filed a claim with the better business bureau, but still zero response from them over the past six weeks. I'm out $100 and I've wasted hours on their surveys for nothing. Untrustworthy, deceitful, unscrupulous company with no integrity, that doesn't even have the decency to respond to members.

UPDATE: The better business bureau gave yougov until October 24th to respond to the complaint I filed against them. On October 25th, 59 days after I first contacted them, yougov finally responded to my emails. There was no apology for the delay and no explanation for why they had not replied to my emails sooner. They claimed my reward had been returned, but if that was the case, why didn't they ask me to confirm my mailing address in case there had been a mistake??
In early November, 5 months after I ordered it, the reward that was supposed to arrive in just 4-6 weeks finally showed up. I urge everyone who has been ripped off by yougov to file a complaint with the better business bureau since this is apparently the only way to get them to pay up what they owe, or respond to their emails.

November 07, 2016 by Lisa from United States

Never qualify and they send you stuff constantly yet you never qualify.

"I have £35 but no new surveys"
October 10, 2016 by Tony from United Kingdom

I have £35 worth of points on there but since Aug 2015 had no new survey invites. What's going on?

"They lied"
October 03, 2016 by Dan from United States

After being a member of YouGov for many years, and receiving many gift cards for doing their surveys, I requested a .25 dollar gift card, that didn't arrive for over the usual limited time....I sent YouGov a message asking them about this, and received a notice from them that I had violated their TOS and my membership had been suspended.
In no way, shape, or form did I, or would I ever try to cheat or scam any company in my life...I have sent numerous e-mails to them, and they are ignored.
If I were trying to scam them, why was I receiving surveys from them for the last year?
I am very angry, and disappointed in this YouGov company, and at least I know I can sleep good at night knowing I am not a cheat or scammer, and they need to find someone who is running their security who knows what they are doing! !




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