Zoom Panel Reviews and Features

Zoom Panel website screenshot

Zoom Panel

53 Riverside Ave, Westport, CT  06880 US
Tel: 1-203-635-0260   Contact: [email protected]
Operated by: CriticalMix

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkAmazon gift cards checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkProduct testing checkmarkOnline focus groups checkmarkMobile surveys checkmarkRefer-a-friend program checkmarkDaily surveys

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REDEEMING REWARDS

2000 points ($20) minimum account balance required to request Amazon gift code.

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SITES LIKE Zoom Panel

Branded Surveys, Opinion Outpost, SayMore

Note: As of April 2017, Zoom Panel merged with its sister site, OneOpinion.

As of September 2013, Zoom Panel changed ownership from SurveyMonkey to CriticalMix. Reviews preceding this date may no longer be relevant.

Zoom Panel

Zoom Panel is an online survey panel community operated by CriticalMix. ZoomPanel members are contacted to participate in research methods including online surveys, product testing, mobile surveys, virtual shopping, and virtual magazine reviews. Members of ZoomPanel receive ZoomPoints, cash sweepstakes entries and instant win prize opportunities in exchange for their survey participation.

Bonus 50 Points for Joining!

Receive 50 ZoomPoints when you first join the panel as a bonus to get to started on your survey taking journey!

Unfortunately, ZoomPanel is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Survey Details

Most surveys tend to award between 30-160 points (depending on the length). 100 points equals $1.00. ZoomPanel sends survey invitations on an almost daily basis, with most members receiving an average of 4 – 15 survey invites per week. With this many surveys available, it is easy to build up rewards fast!

Fast Rewards

Instead of waiting weeks for a cheque in the mail, ZoomPanel instantly deposits your collected points within your personal account. Once your account reaches 2,000 points ($20), you may redeem them towards an Amazon e-voucher.

24/7 Member Support

As a member of ZoomPanel, you have access to 24/7 member support. If you have any questions about your account or rewards, then a ZoomPanel service representative will be happy to help!

Refer-A-Friend Program
If you have family, friends or co-workers who would be interested in sharing their opinions in exchange for rewards, then send them a link to ZoomPanel! If they end up becoming a member, you will receive bonus points in exchange. Each member can earn a maximum of 400 points from friend referrals per month.

Eligibility: Open to residents in the United States, Canada, United Kingdom, France and Australia.

Zoom Panel Reviews (118)

5 Star Reviews (15) 12.7
12.7
4 Star Reviews (24) 20.3
20.3
3 Star Reviews (15) 12.7
12.7
2 Star Reviews (20) 16.9
16.9
1 Star Reviews (44) 37.3
37.3

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Fallen by the Wayside

December 9, 2016 by Nigel from United States

This is probably the bottom of the barrel when it comes to taking surveys. Zoompanel used to be pretty good. I was able to receive DVD's and magazine subscriptions years ago but today it is completely useless.

Zoom Panel reply logo

Zoom Panel responded to this review on March 17, 2017

Hi Nigel,

Thank you for providing your review, and apologies for any negative experiences you've had with ZoomPanel surveys! This is definitely not the experience we want for our members.

We appreciate your feedback regarding our reward options, and will keep this in mind when making further adjustments and additions to our rewards program in the future.

Please feel free to contact us at any time via the support tool on the website, or contacting us directly at [email protected], with any feedback, suggestions, or anything else you think would help us in providing a better survey experience, it's what we're here to do!

Best,
-Alex P
Member Care Specialist, ZoomPanel surveys
Atrocious service

March 11, 2015 by Kimberly from United Kingdom

Took about 7 years to reach the payment threshold. There are 'no rewards currently available'. I e-mailed to query this, and said I wanted my money. They very quickly responded, saying they could pay it into my paypal account, and what my paypal account details were. I replied, and again very quickly, was told it would be in my account within 24-48 hours. At this point, a bit annoyed, why would it take so long?! Anyway, it's been about 5 days now, and I'm still waiting, and have e-mailed them a further 3 times.. and considering the speed with which they answered previously.. I still have had no reply. AVOID!!
*update* Have now been waiting 15 days, and all e-mails are being ignored.
*Update #2* Decided to contact CriticalMix who I discovered actually runs ZoomPanel, who were very helpful, and I received the money into my Paypal account promptly. They very kindly put 3000 points into my account as a gesture of goodwill, which I immediately purchased a £25 prepaid MasterCard with, before the option to redeem was taken away again (I have just checked and there are currently 'NO REWARDS AVAILABLE'). I now have a 'promo code'.. but no idea what I'm supposed to do with it, I don't know if they're sending me a gift card, or how it works.. and guess what.. e-mails going unanswered again!! Got to laugh.. most unprofessional survey company I have ever had dealt with!*

Still Waiting for my Amazon card

January 26, 2015 by Sandy from United States

This survey company has slipped to the bottom of the list. After being "unqualified" for dozens of surveys, I asked to redeem my accumulated reward points. The points, 2500 were deducted on Dec 1st. My $25 Amazon gift card was to arrive before Dec 30th, according to my account with Zoom.
I am still waiting! I will no longer answer surveys from this company. There are too many more trustworthy companies out there.

Never Received Payment

January 17, 2015 by David from United States

I cashed out my rewards on 12/1/14 for 4 Amazon gift cards and to date 1/17/15 still haven't received them and get no response from their email. I've emailed them 4 times and still nothing. Horrible customer service. STAY AWAY!!!

Used to be good!

December 16, 2014 by Fili from United States

10 months ago when I joined it was worth it, I made $30. But since September, I did not qualify for a single survey. Now it is no good, I'll dump it