Toluna Influencers Reviews and Features

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

Jump to: Toluna Influencers Reviews | Rewards | Toluna Influencers Sign up

KEY FEATURES:

> How Toluna Influencers works
> New member bonus
> Reward options
> Toluna Influencers App
> Is Toluna legit?

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

• PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
• e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
• bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

• Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
• Games - play fun games such as answering trivia questions to earn bonus points.

• Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Info missing or incorrect? Tell us!
Is this your survey panel? Reply to reviews.

Toluna Influencers Reviews (596)

Sort Reviews By: Date | Highest rating | Lowest rating

June 5, 2026 by ingi from Hungary

I spent 25 minutes honestly completing a survey, only to receive a fraction of the promised points. Support completely blocked my complaint with a fake automated excuse about "quality filters." They take your data and your time without paying. Avoid this deceptive platform!

April 2, 2026 by Sheila from Australia

All of a sudden I get a message when I try to do a survey that they are all out of surveys! But, it shows I have 32 to do! So I messaged them. This is what I got:- "
Diane Williams (Toluna)

31 Mar 2026, 08:17 GMT+3

Hello, Sheila,

Thank you for contacting us!

Your recent survey attempts have been automatically rejected by our system because it detects several inconsistencies between your survey activity log and the information you provided upon registration. Some of the possible reasons for these could be, for example:

- using a VPN/anonymous proxy;
- some settings on your device/browser flagged for being inconsistent with your country of residence;
- your IP address being flagged as a threat by the IP databases we use.

While we regret the inconvenience caused, our system is designed in such a manner that it will not generally allow these attempts, as these flags are associated with a high possibility of fraud. In order for you to be able to properly use your Toluna account, we strongly recommend that you review your internet connection, as well as your device/browser's settings, and ensure that all details match your country of residence so this will not happen going forward.

You can check the details of your connection at any time via any free IP checking tools that can be found online. For example:

- https://scamalytics.com/ip
- https://whatismyipaddress.com/blacklist-check
- https://www.ipqualityscore.com/free-ip-lookup-proxy-vpn-test/lookup
- https://www.ip2location.com/demo

These will show you details about your current IP address, including the fraud score and whether it is blacklisted and/or using an anonymizing connection, or any additional details about the databases where the IP is blacklisted, if any.

We regret any inconvenience caused and we hope this will be resolved soon so that you may continue your participation!
Diane Williams"

My IP address is fine, not problems I have checked with my provider. Also, no other site has a problem!
I will use up my points and disconnect from them!

November 5, 2025 by Noah from United States

Toluna is often rated highly among online survey sites. However, there's a dark side. The rewards often change the one you might've wanted disappears leaving you with fewer choices most of which you don't want. Another and even more important issue with Luna is there arbitrary and capricious denial of rewards. On many occasions, I've had to argue with them when they denied rewards or threatened to cancel my account for some alleged misconduct. Let me be clear. I've never conducted myself anyway, but in the way that I'm certain that I met all standards for the site. Yet I keep getting my rewards denied and war on several occasions I've been prevented from taking surveys. I've never had this problem with any other survey site. Clearly Toluna is conducting itself in a way that is honest and fair. There are many survey sites out there. I suggest you use others before consider considering Toluna.

October 24, 2025 by David from United States

I've been a member for a few months and they recently cancelled my account and refuse to offer an explanation beyond a cut-and-paste response about violating their terms of service. I have asked them repeatedly to provide a single example of any policy that I violated, and they have refused to provide even a single example. In one response they did provide me with a meaningless list of survey numbers, but no information on what I am alleged to have done within those surveys to warrant deleting my account, The only aspect of their terms of service that they will discuss with you is that if they cancel your account, you forfeit all of your points. In my case they have taken $70 in points. Again, they have refused to provide me with any justification for closing my account and stealing my points. It appears that my only sin is making the mistake of letting my point balance get too high, and they decided to cancel my account so they would not have to pay out.

***Toluna replied to my review with the same vague cut and paste response about violating their terms of service. They will not provide me with a single example of any violation on my part. They have cancelled my account, which I do not care about, and have granted themself the right to steal my points when I have done nothing wrong. They are a dishonest company. If you are going to take my points you can at least make the effort to lie to me about what I have done wrong. They do not even provide me with that much.

October 20, 2025 by Linda from United States

I never had a problem with Toluna until the past few weeks. Everytime I tried to do a survey, I would get a message, saying they were out of surveys. This went on for a week. I sent them an e-mail,they replied by saying to try another browser, clean out the cache,etc. Nothing worked ! had over 900000 points, I redeemed them for Amazon gift cards. I was afraid, that someday, that I would not be able to get into my account. Funny part, I can play the games, but not do the surveys.